Jamie Keane
Assistant General Manager at Suction Excavator Solutions Limited- Claim this Profile
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Bio
Credentials
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Audi Service S and RS
Audi UK -
Audi TTRS
Audi UK -
City and Guilds Level 1 Key Skills Information and Communications Technology
Audi UK -
Diagnosis of Network Systems
Audi UK -
Diesel Engine Maintenance Part 1
Audi UK -
Electrical diagnosis Part 1 and 2
Audi UK -
IMI Knowledge of Employment Rights for the Automotive Sector
Audi UK -
IMIAL Level 1 and 2 Key Skills in Application of Number
Audi UK -
IMIAL Level 1 and 2 Key Skills in Communication
Audi UK -
IMIAL Level 2 Award in Knowledge of Employee Rights and Responsibilities for the Automotive Sector (QCF)
Audi UK -
IMIAL Level 2 Key Skills in Information Technology
Audi UK -
Petrol Engine Maintenance Part 1
Audi UK -
Refrigerant Handling
Audi UK -
Service and maintenance Part 2
Audi UK -
Warranty Best Practice
Audi UK
Experience
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Suction Excavator Solutions Limited
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United Kingdom
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Civil Engineering
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1 - 100 Employee
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Assistant General Manager
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Aug 2021 - Present
Responsible for supporting the GM with daily business operations.Involved in business development strategies in line with the Company's business development, marketing processes, systems & proceduresIdentifying new business opportunities and cultivating relationships with new and existing clientsStrengthening the processes, systems and procedures to improve quality and speed of preparation of expressions of interest, pre-qualification documents and proposalsWorking closely with operators and hire desk to manage and distribute customer feedbackIdentifying ways to maximise utilisation on the fleet, whilst minimising downtime on all machines, vans and equipmentManage and mentor Hire Support Administrator, Hire Co-Ordinator, team leaders and operators (approx 25 employees)
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Northgate Vehicle Hire
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United Kingdom
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Motor Vehicle Manufacturing
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300 - 400 Employee
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Workshop Manager
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Aug 2019 - Sep 2021
I am responsible for the overall management of the Brent Cross workshop and Technicians. I oversee budgetary controls and ensure not only high levels of customer satisfaction but also Company financial performance targets are met. day scheduling of work to maximise efficiency of the workshop and ensuring the Technicians are fully instructed on safe worksop practices and correct use of all workshop equipment.Other responsibilities include:Develop and maintain workshop proceduresCommunication with internal key stakeholders and external clients and customersTeam management - L&D, ER, recruitment, reward and engagementData analytics
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Audi UK
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United Kingdom
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Motor Vehicle Manufacturing
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700 & Above Employee
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Qualified Technician and Workshop Controller
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Sep 2007 - Dec 2018
Alongside being a Workshop Controller, I was also a Qualified Service Technician. My role involved troubleshooting, diagnosing and repairing a variety of faults on different models of Audi. I regularly carried out routine maintenance and servicing of vehicles and ensuring correct specialist tools were used to carry out all repairs. Alongside routine servicing, I also undertook in depth mechanical repairs, such as the strip down of gearboxes and engines.Other responsibilities included:Communication with external clients and customers and internal key stakeholdersEnsuring good housekeeping in and around my work stationJob cards written up to HSO standards and paperwork correctly attachedWarranty repairs to brand guidelinesPart time Service Advisor twice a month
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Audi Apprenticeship
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Sep 2007 - Sep 2010
Awarded:ATA Service Maintenance TechnicianIMIAL Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)IMIAL Level 3 Diploma in Light Maintenance and Repair Competence (VRQ)IMIAL Level 2 National Vocational Qualification in Vehicle Fitting Operations Fast FitIMIAL Level 2 Certificate in Vehicle Fitting Operations Fast FitIMI Intermediate Apprenticeship in Vehicle Fitting FastIMI Advanced Level Apprenticeship in Light Vehicle
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Education
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2005 - 2007
West Herts College
IMI Level 1 and IMIAL Level 2, Vehicle Maintenance and Repair Technologies -
2001 - 2005
Hatch End High School
GCSE, B-C
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