Experience

KwickScreen

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Sales Manager

  • Jun 2021 - Present

• Sales Representative

  • Nov 2020 - Jun 2021



Ontario Flower Growers Co-Operative Ltd

• Wholesale
• 1 - 100 Employee

• Quality Control

  • Apr 2017 - Nov 2020

  Responsible for taking customer complaints, ensuring all policies for return of products have been followed and ensuring custom satisfaction after daily auction Responsible for liaising with growers and customers in regards to quality of productResponsible for creation of new quality guidelines for all new available products and ensuring all guidelines are reviewed yearly for accuracyAddress and resolve customer issues utilizing effective listening and problem solving skillsResponsible for processing customer purchases and ensuring product accuracy Responsible for completing daily inventory of all products remaining after daily auctionUtilizing decision making and problem solving skills to locate discrepancies in products and making decisions to credit/charge customers for items wrongfully taken (ie. Wrong size, variety, etc.)Effectively handling customer support needs consistently throughout the day in a professional manner to ensure customer satisfaction and return business Trained and work closely with other quality control and customer service personnel

• Customer Service Representative

  • May 2016 - Apr 2017



TKO Transportation Inc

• Canada
• Truck Transportation
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2013 - Mar 2014

  Responsible for ensuring the office runs efficiently, including implementing policies and procedures to make all office practices efficientResponsible for daily office tasks, such as ordering supplies, filing paperwork, and processing company documentsResponsible for writing and distributing all company memos Human Resources:Managed a group of 6-7 employeesProcessed employee payrollResponsible for new employee offer letters and contractsResponsible for HR advertising and hiring processesAccounting:Responsible for invoicing all orders Performed accounts receivable duties, including receivable calls and processing all incoming monies Responsible for handling any accounting issues, discrepancies, and customer inquiries within my ability



Revera Home Health

• Registered Practical Nurse

  • Dec 2008 - May 2011

  Visit clients in home to provide a wide variety of nursing careCompleting initial visit including creating client care plans, and initial client assessmentProviding wound care, palliative care, giving injections, and health teaching independently in clients home or at schoolsLiaising with physicians, CCAC and other health care professionals on a consistent basis to ensure all parties are aware of any concerns or changes in clients healthAttending continuous in-services to maintain high quality of careMilton Urgent Care Clinic



Milton Urgent Care Clinic

• Medical Receptionist

  • Feb 2008 - Feb 2009

  • Scheduling appointments• Monitoring phone system• Answering basic patient questions• Preparing clients for physicals: height, weight, ECG’s, preparing any paper work• Preparing any blood work to be sent to lab • Testing urine samples for infections or pregnancy • Team player: assisting medical professionals (nurses, etc)• Charting via EMR and paper• Interact with nursing team and patients family so as to promote health of patient

• Medical Receptionist

  • Feb 2008 - Feb 2009

  Scheduling appointmentsMonitoring phone systemAnswering basic patient questionsPreparing clients for physicals: height, weight, ECG’s, preparing any paper workPreparing any blood work to be sent to lab Testing urine samples for infections or pregnancy Team player: assisting medical professionals (nurses, etc)Charting via EMR and paperInteract with nursing team and patients family so as to promote health of patient

• Practical Nursing Student

  • Jan 2008 - Feb 2008

  • Dressing changes• Take vital signs: temperature, respiration, pulse, blood pressure• Preparing clients for physicals: height, weight, ECG’s, preparing any paper work, assisting doctors in pap smears• Preparing any blood work to be sent to lab • Testing urine samples for infections or pregnancy • Team player: assisting medical professionals (nurses, etc)• Charting via EMR and paper• Interact with nursing team and patients family so as to promote health of patient



Student Placement Semester 4

• Registered Practical Student Nurse

  • Jan 2008 - Feb 2008

  Dressing changesTake vital signs: temperature, respiration, pulse, blood pressurePreparing clients for physicals: height, weight, ECG’s, preparing any paper work, assisting doctors in pap smearsPreparing any blood work to be sent to lab Testing urine samples for infections or pregnancy Team player: assisting medical professionals (nurses, etc)Charting via EMR and paperInteract with nursing team and patients family so as to promote health of patient Dressing changesTake vital signs: temperature, respiration, pulse, blood pressurePreparing clients for physicals: height, weight, ECG’s, preparing any paper work, assisting doctors in pap smearsPreparing any blood work to be sent to lab Testing urine samples for infections or pregnancy Team player: assisting medical professionals (nurses, etc)Charting via EMR and paperInteract with nursing team and patients family so as to promote health of patient



Oakville Trafalgar Hospital

• Registered Practical Student Nurse

  • Sep 2007 - Dec 2007

  Patient care including bed baths, assisting with showers, oral hygieneWound careInfection preventionGiving medications: oral, subcutaneous injectionsTaking vital signsCharting on computer system Documenting medication on two different systemsWork alongside registered staff working with I.V, and Blood Transfusions Patient care including bed baths, assisting with showers, oral hygieneWound careInfection preventionGiving medications: oral, subcutaneous injectionsTaking vital signsCharting on computer system Documenting medication on two different systemsWork alongside registered staff working with I.V, and Blood Transfusions



The McCall Centre

• Registered Practical Student Nurse

  • Jan 2006 - Apr 2006

  Performing patient care: baths, hygieneMedication was givenFoley bag insertion and emptying Give assistance to clients with ADLSDocumentation of work done on patients Performing patient care: baths, hygieneMedication was givenFoley bag insertion and emptying Give assistance to clients with ADLSDocumentation of work done on patients