Experience

iD STAFFING

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• promotional staff

  • Oct 2010 - Present

• promo staff

  • 2010 - 2011



James-Antony

• Image consultant/personal shopper

  • Jan 2010 - Present



New Chapter Consulting Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Fashion Retail Recruitment Consultant

  • May 2011 - Jun 2011

  New Chapter is a leading edge executive search and selection consultancy, recruiting solely within the FMCG and Retail sectors. With a focus on middle to senior management roles, we recruit across a range of functions including Sales & Marketing, Operations & Production and NPD & Technical. Our clients range from multinational brand leaders through to independent customer own brand manufacturers. New Chapter is a leading edge executive search and selection consultancy, recruiting solely within the FMCG and Retail sectors. With a focus on middle to senior management roles, we recruit across a range of functions including Sales & Marketing, Operations & Production and NPD & Technical. Our clients range from multinational brand leaders through to independent customer own brand manufacturers.



Bolongaro Trevor

• Store manager

  • Oct 2010 - Feb 2011

  Managing and motivating a team to increase sales and ensure efficiency; Managing stock levels and making key decisions about stock control; Analysing sales figures and forecasting future sales volumes to maximise profits; Analysing and interpreting trends to facilitate planning; Using information technology to record sales figures, for data Analysis and forward planning; Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development; Ensuring standards for quality, customer service and health and safety are met; Resolving health and safety, legal and security issues; Responding to customer complaints and comments; Updating colleagues on business performance, new initiatives and other pertinent issues; Maintaining awareness of market trends in the retail industry, Understanding forthcoming customer initiatives and Monitoring what local competitors are doing; Initiating changes to improve the business; Dealing with sales, as and when required.



Confencia

• Personal Shopper/Stylist

  • Aug 2008 - Oct 2010

  Chesire Oaks, Met Quarter, York Designer outlet. Photo styling for Miss Selfridege, Matalan, Topshop, Tk MaxxCelebratey Styling, The Wanted, P Diddy, HollyOaks Cast,Teach the client to make effective image decisions make thorough evaluation about the client's physical attributes, preferred style, and personality to easily provide the most suitable fashion choices give good fashion recommendations about the client's overall look which include the wardrobe, footwear and accessories help clients pick applicable outfits and pair them with matching accessories assist clients' to change or maintain their desired fashion image Choose wardrobes, accessories, apparels, and footwear that will accentuate the striking physical features of the clientGiving suggestions and recommendations to customers for making purchases. Taking telephonic orders of the clients and catering to their requirements accordingly. Evaluating the market and fashion trends and studying the purchase patterns of the store. Keeping a track of all the purchased goods of the store. Assist the purchase department in placing orders for the store. Ensuring the maintenance of the quality and standards of the goods displayed in the store. Coordinating works with fellow workers and meeting all assigned targets.



Audacia

• Audacia - Owner/Designer

  • Mar 2008 - Aug 2009

  Designing & manufacturing collectionsSourcing fundingsourcing premises and machines, staffFinding clients; liaising with clients in all areas of sales;client interaction;meeting set sales targets; stocking, replenishing and cleaning sales areas; assisting with product selection; processing payments of various kinds; offering advice to customers; arranging delivery dates for larger items; dealing with customer complaints; utilising specialist product knowledge; monitoring and updating sales display areas;Continually develop an understanding of the company's culture, products, ethical initiatives, other areas of business and reflect this in everyday performanceTake responsibility for personal development and actively seek opportunities for improvement



Harvey Nichols

• United Kingdom
• Retail
• 700 & Above Employee

• Brand Manager International Womens wear

  • Jan 2003 - Mar 2005

  Dealing/selling high end brands;Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Aid customers in locating merchandise. Communicate customer requests to management. Assist in completing price changes within the department. Participate in year-end inventory and cycle counts. Assist in ringing up sales at registers and/or bagging merchandise. Any other tasks as assigned from time to time by any manager. Promoting store card.



Direct Line

• CUSTOMER SERVICE ADVISOR

  • Dec 2002 - Oct 2004

  Handling enquiriesAnswering incoming callsOffering customers products and servicesPerforming administrative functionsUpdating client accounts Processing customer correspondenceProviding excellent customer service Handling enquiriesAnswering incoming callsOffering customers products and servicesPerforming administrative functionsUpdating client accounts Processing customer correspondenceProviding excellent customer service