Manager, Sales Support

• Nov 2022 - Present

Marketing and Distribution Strategies Specialist

• Mar 2021 - Nov 2022

Sales Executive

• Mar 2018 - Feb 2021

⦁ Demonstrates a sincere interest in the development and success of client agencies ⦁ Present agents with ideas and best practices that can add value to their business ⦁ Conveys high expectations for agents and holds them accountable for agreed upon actions ⦁ Helps agents find opportunities to grow ⦁ Gives objective and truthful feedback and opinions ⦁ Give clear understanding of sales techniques and product knowledge thru training for agency owners, personal lines producers and customer service teams to help agency grow profitably ⦁ Manage the success of all Book Transfers and drive Key Business Measures ⦁ Continually using tools to diagnose agencies' interest and ability to grow and plans his/her sales strategy accordingly. ⦁ Evaluates and validates the growth potential of each assigned agency ⦁ Develops a Strategic Agency Management (SAM) Plan for agencies that can be pushed to success. ⦁ Terminates agency relationships that do not support Travelers business goals for the territory. ⦁ Maximizes territory growth by focusing on agencies with the greatest impact. ⦁ Has an in-depth understanding of the business operations of an insurance agency and can recommend effective improvements ⦁ Maintains a thorough understanding of each agent's business, including goals, primary clients, and product mix. ⦁ Stays abreast of the changing market landscape and understands the impact on Agency business. ⦁ Excels at Taking accountability, analytical thinking, change, communication, customer focus, judgment/decision-making, leveraging differences, relationship management, and teamwork. ⦁ Has the confidence or strength of purpose to persuade agents. ⦁ Promotes products that make sense for the agent's business ⦁ Prospects for and appoints new agents that meet company standards. ⦁ Anticipates and confidently addresses objections or concerns ⦁ Uses positive persuasion rather than threats or intimidation to influence agents Show less

Administrative Assistant

• Oct 2013 - Jul 2016

⦁ Performed administrative and support activities for multiple members of the management team. ⦁ Assisted with documentation preparation. ⦁ Maintained supplies inventory by checking stock. ⦁ Anticipated needed supplies and verify receipt of all supplies. ⦁ Created spreadsheets and documents. ⦁ Coded and scanned invoices. ⦁ Tracked budget and employee hours for individual jobs. ⦁ Answered phones and general filing. ⦁ General office duties as assigned. ⦁ Maintained confidential employee files. Show less

Recreation Specialist

• May 2011 - Nov 2013

⦁ Organized and coordinate comprehensive recreational programs for all segments of the population. ⦁ Served on selection committee in reviewing contracts that best fit the needs of the recreation department. ⦁ Established and maintain working relationships with local school districts to coordinate youth sports and aquatics programs. ⦁ Worked with a variety of interest groups in planning and implementing recreation programs. ⦁ Performed public information functions to advertise, market and promote programs. ⦁ Communicated with participants and/or their respective guardians. ⦁ Oversaw front office staff as well as hired and trained new staff members including organizing and implementing staff schedules and work duties to ensure quality programs. ⦁ Kept inventory of supplies needed to perform required tasks and programs. Show less

Lead Preschool Teacher

• Aug 2004 - May 2011

⦁ Developed and instructed age-appropriate lesson plans that encourage physical, emotional, social, and academic growth. ⦁ Maintained individual student portfolios including skills checklist, labeled work samples, and narrative reports on areas needing improvement. ⦁ Exercised leadership for all school fundraisers. ⦁ Instrumental in the organization of group outings. ⦁ Interacted extensively with parents to provide regular progress reports. ⦁ Developed and instructed age-appropriate lesson plans that encourage physical, emotional, social, and academic growth. ⦁ Maintained individual student portfolios including skills checklist, labeled work samples, and narrative reports on areas needing improvement. ⦁ Exercised leadership for all school fundraisers. ⦁ Instrumental in the organization of group outings. ⦁ Interacted extensively with parents to provide regular progress reports.

Assistant Softball Coach

• Jun 1996 - Jun 1999

⦁ Led all sales presentations to families for the purpose of securing athletes to attend University. Basic ability to Influence the Sale: ability to convince prospective athletes to represent and promote the University and softball team. Ability to communicate effectively with parents and student athletes ⦁ Designed workouts with focus on players' self-esteem, motivation, and teamwork ⦁ Evaluated skills of prospective student athletes whom attended camps, clinics and tournaments nationwide. ⦁ Managed Camps and Clinics of over 400 elementary through high school age athletes. ⦁ Solely responsible for travel to out-of-area games. Includes but not limited to: Budget, transportation, practice organization, meals, study hours, tests, and airfare. Show less