Head of Product

• Jan 2020 - Present

Business Analyst

• Oct 2018 - Jan 2020

Business Analyst

• Jul 2016 - Mar 2018

• Enhancements to UDC’s core software platforms including its online customer portal. Focus was meeting with business stakeholders to elicit requirements, producing requirements documentation and working with the development and test teams to work out an agreed approach and solution. • Following through the full SDLC from concept to delivery, including writing test plans, testing and UAT support.• Worked on the technical separation of UDC Finance from ANZ. This gave me excellent exposure to integration software, communication layer software and APIs.• Provided valuable data analysis and data management skills within the team. Show less

MIS Analyst

• Dec 2010 - Jul 2016

• Ensuring the integrity of data flowing from UDC’s core system to the MIS data warehouses. • Working with the developers and third-party provider to implement enhancements and rectify data inconsistencies.• Use of Business Intelligence tools to provide business insights and reporting.• Develop VBA solutions to automate reporting.

Equities & FICC AVI Reconciliations Analyst

• Jun 2008 - May 2010

Preparation of inter-system reconciliations for customers in the finance and operations departments to mitigate risk to the bank. Analysis of existing processes and liaison with IT to bring about automated reconciliation solutions. Preparation of inter-system reconciliations for customers in the finance and operations departments to mitigate risk to the bank. Analysis of existing processes and liaison with IT to bring about automated reconciliation solutions.

Stock Lending Reconciliations Specialist

• Mar 2007 - Feb 2008

Stock and cash reconciliations, and liaison with traders and settlements department to bring about resolution to exceptions. Stock and cash reconciliations, and liaison with traders and settlements department to bring about resolution to exceptions.

Project Analyst

• Aug 2004 - Mar 2007

Responsible for development and maintenance of the Nostro Resolutions team's Access databases and Excel macros. Worked on projects including: improving the auto-match rates of various reconciliations; investigating a paperless archiving solution for the department; automating the process of advising relevant teams of reconciliation breaks. Responsible for development and maintenance of the Nostro Resolutions team's Access databases and Excel macros. Worked on projects including: improving the auto-match rates of various reconciliations; investigating a paperless archiving solution for the department; automating the process of advising relevant teams of reconciliation breaks.

Senior Programmer

• Jun 2000 - Nov 2002

Analysis and interpretation of client requirements. Designing, programming and implementing solutions. Language used was the in-house developed called Ceres, which is based on COBOL but has added screen building functionality. Platform was Redhat Linux. Analysis and interpretation of client requirements. Designing, programming and implementing solutions. Language used was the in-house developed called Ceres, which is based on COBOL but has added screen building functionality. Platform was Redhat Linux.