Jamie Gilliam
Digital Communications and LPC Project Support Lead at Pharmaceutical Services Negotiating Committee- Claim this Profile
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Bio
Credentials
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Excel PivotTables: Mastering PivotTables and PivotCharts
LinkedInDec, 2020- Sep, 2024 -
Excel Essential Training (Office 365/Microsoft 365)
LinkedInNov, 2020- Sep, 2024 -
Learning Excel 2019
LinkedInNov, 2020- Sep, 2024
Experience
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Pharmaceutical Services Negotiating Committee
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Digital Communications and LPC Project Support Lead
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Apr 2022 - Present
In this role, my responsibilities include the following: •Working with PSNC’s Director of Communications and Public Affairs to design animations that strengthen PSNC’s brand and promote its work to external stakeholders and the public•Producing monthly statistics reports using Google Analytics to monitor the reach of and engagement with PSNC’s social media and email newsletters with a view to improving these in line with PSNC’s communications goals•Monitoring the number of entrances and unique pageviews on the PSNC website with a view to improving SEO•Responding to press queries and liaising with Directors on these when appropriate•Managing PSNC’s communications to LPCs, including producing PSNC’s monthly email LPC newsletter •Monitoring the national press and sector specific press to identify opportunities for media engagement and additional content for the PSNC website •Producing high quality written reports for PSNC’s Communications and Public Affairs and Contractor and LPC Support sub-committees•Leading on the production of PSNC’s daily email newsletter using MailChimp•Co-chairing the PSNC and LPC Conference and Events Working Group and maintaining accurate records of the group’s meetings•Leading on the organization of PSNC conferences and events•Co-chairing the PSNC/LPC Integrated Care System Working Group•Drafting key messaging for LPCs on matters such as funding and workforce pressures•Supporting the communications function of the Pharmacy Review Steering Group, which is taking forward work to improve local and national community pharmacy contractor representation and support, following an independent review into PSNC and the LPCs in 2019
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Digital Communications and LPC Support Officer
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Feb 2021 - Mar 2022
In this role, my responsibilities included but were not limited to the following: •Managing PSNC’s presence on social media to ensure that the content across PSNC’s channels was consistent and followed the organisation’s best practice guidelines•Producing social media resources, including infographics to promote PSNC’s work to community pharmacy contractors•Drafting template tweets for use by LPCs •Supporting the production of PSNC’s daily email newsletter using MailChimp•Drafting template newsletter text for LPCs to use in their communications to contractors•Writing news stories, case studies, and blogs for the PSNC website•Proofreading reports, news stories and other written material produced by the teams at PSNC to ensure the content was of high quality and matched PSNC’s tone of voice•Carrying out a range of administrative tasks on LPCs behalf and ensuring PSNC’s internal LPC records were kept up to date•Responding to queries from LPCs concerning the model LPC constitution and good governance•Acting as the secretariat for the fortnightly meeting of the PSNC and LPC Operations Team•Recording accurate meeting minutes to be circulated to the PSNC Leadership Team•Providing administrative support for webinars•Helping organise PSNC/LPC conferences and events with PSNC’s Director of Contractor and LPC Support•Supporting the work to upgrade the PSNC and LPC websites, meeting regularly with web developers to discuss how to improve visitors UX •Co-managing the PSNC website, ensuring the content on the site was of high quality, followed PSNC’s brand guidelines and was up to date•Maintaining the LPC-only (password protected) area of PSNC’s website•Providing first line technical support for the PSNC and LPC websites and escalating issues where necessary to the hosting provider•Maintaining the Pharmacy Representation Review Steering Group website
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Synergy Networxx Ltd
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United Kingdom
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Computer Networking Products
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1 - 100 Employee
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Unpaid Administrative and Customer Assistant
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Aug 2020 - Jan 2021
• Booking appointments and managing customer expectations• Using CRM software to analyze interactions with past, current, and potential customers• Phoning clients and trying to convince them to sign up for the courses Synergy provides• Advising management on how to create effective Facebook advertising campaigns• Developing an instant rapport with potential customers through over the phone communications• Managing the CEO’s diary• Using Email to respond to urgent inquiries
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Education
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2017 - 2020
King's College London
BA Politics, Political Science and Government
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