Experience

Richmond SPCA
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Volunteer

  • Sep 2014 - Present


The Steward School

• United States
• Education Administration Programs
• 100 - 200 Employee

• Substitute Middle School Division Assistant

  • Sep 2014 - Present

  August 2014 Server/Host. Millie’s Diner. Legendary restaurant.Check phone messages for reservations and other calls of concern.Take reservations. Accommodate customers’ needs.Maintain legendary status.Provide exceptional customer service.Maintain cleanly work environment.; Check email/phone messages for absences and early dismissals. Provide daily record for teacher and student absences. Check teacher log to ensure that all teachers have reported to school. Prepare email message with daily attendance report. Keep complete details of teacher and student arrivals/departures. Give attendance record to Director of Middle School for final check before sending email to all faculty and staff. Show less

• Substitute Teacher

  • Sep 2014 - Present

  Closely follow lessons plans.Maintain student order and productivity.



Millie's Diner

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Server/Host

  • Aug 2014 - Present

  Provide exceptional customer service. Maintain legendary customer service and maintenance. Maintain cleanly environment. Provide exceptional customer service. Maintain legendary customer service and maintenance. Maintain cleanly environment.



AAA 4-Diamond Mark of Distinction. Amway Grand Plaza Hotel

• Supervisor/Server

  • Jan 2010 - Jun 2014

  The Electric Cheetah. Casual American Cuisine. Best New Restaurant, 2010 (Grand Rapids Magazine). Grand Rapids, MI. Supervision of service staff. Consistently provide exceptional customer service and resolution of customer complaints. Fill-in for staff with scheduling conflicts. Train new staff in service techniques along with customer service 2009 – 2011 Lead Bartender/Server. Cygnus 27. Globally Inspired American Cuisine.; Lead Sunday brunch service at 4-Diamond rated restaurant. Private event planning and coordination. 2008 – 2011 Server/Bartender. 1913 Room. Formal Service, French Cuisine. Show less



Carol’s Ferals

• United States
• Non-profit Organizations

• Administrative Assistant

  • Jan 2009 - Jun 2014

  Assisting with Trap/Neuter/Release intake and direction. Supervising and directing volunteers. Working closely with veterinary medical staff to organize feline care. Acting as a strong advocate in the community to promote TNR and Carol’s Ferals organization. Assisting with Trap/Neuter/Release intake and direction. Supervising and directing volunteers. Working closely with veterinary medical staff to organize feline care. Acting as a strong advocate in the community to promote TNR and Carol’s Ferals organization.



AAA 5-Diamond Mark of Distinction. Amway Grand Plaza Hotel

• Server/Bartender

  • Dec 2008 - Aug 2011

  Received AAA 5-Diamond Award and maintained that status for the hotel. Training in French wine, cheese and apéritif service. Tran new staff in service techniques, menu presentations and customer service. Responsible for revenue activities for shift. Responsible for tips outs for servers and bussers. Responsible for returning bank/paper work to main drop box. Received AAA 5-Diamond Award and maintained that status for the hotel. Training in French wine, cheese and apéritif service. Tran new staff in service techniques, menu presentations and customer service. Responsible for revenue activities for shift. Responsible for tips outs for servers and bussers. Responsible for returning bank/paper work to main drop box.