Experience

RE/MAX Realty One

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • Dec 2020 - Present

  Over 15 years of customer service experience has provided me with the incentive to strive to go above and beyond expectations to deliver outstanding results! I am more than excited to begin your Real Estate journey with you, whether you are buying or selling, together, we can make those dreams come true. Please reach out to me with anything Real Estate! I am ready to help and get you in the driver's seat to your next adventure – Home! Over 15 years of customer service experience has provided me with the incentive to strive to go above and beyond expectations to deliver outstanding results! I am more than excited to begin your Real Estate journey with you, whether you are buying or selling, together, we can make those dreams come true. Please reach out to me with anything Real Estate! I am ready to help and get you in the driver's seat to your next adventure – Home!



Maine Behavioral Healthcare

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Release of Information Specialist II

  • Aug 2020 - Present

  Responsibilities include; answering phones, data entry, record maintenance, new record creation, prepping, scanning, filing, indexing, closed record filing, loose record filing Responsibilities include; answering phones, data entry, record maintenance, new record creation, prepping, scanning, filing, indexing, closed record filing, loose record filing



Happily Ever Laughter

• United States
• Events Services
• 1 - 100 Employee

• Children's Entertainer

  • Feb 2019 - Apr 2020

  Responsibilities include transportation of goods, confirmation calls, magic shows, face painting, balloon animals, puppetry, sing-alongs, glitter tattoos, managing event attendees, collection of balances Responsibilities include transportation of goods, confirmation calls, magic shows, face painting, balloon animals, puppetry, sing-alongs, glitter tattoos, managing event attendees, collection of balances



Caruso

• Italy
• Wholesale Luxury Goods and Jewelry
• 1 - 100 Employee

• Santa Helper

  • Nov 2018 - Apr 2020

  Main Duty - Photographer Customer Service (Opening house, Liaison to talent, Restocking, Upgrading packages) Main Duty - Photographer Customer Service (Opening house, Liaison to talent, Restocking, Upgrading packages)



Martin's Point Health Care

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Health Information Management Specialist

  • Oct 2013 - Jan 2018

  Customer Service (Answering Phones, Medical records requests, Billing outside entities for records) Team Development (Lean process improvement, creating standard work for department practices, implementing lean process improvement, implementing 5S strategies, training new employees for entire company and specific department procedures, Data Entry) Opening building, Closing Building, Follow all federal and state HIPAA policies and procedures Customer Service (Answering Phones, Medical records requests, Billing outside entities for records) Team Development (Lean process improvement, creating standard work for department practices, implementing lean process improvement, implementing 5S strategies, training new employees for entire company and specific department procedures, Data Entry) Opening building, Closing Building, Follow all federal and state HIPAA policies and procedures



Maine Army National Guard

• United States
• Armed Forces
• 100 - 200 Employee

• Broadcast Journalist

  • Feb 2010 - Oct 2016

  Broadcast Responsibilities (Collect, Edit, and release stories based on the lives of Maine soldiers, Travel to story locations and work on site with subjects gathering information and footage, Work with video editing software [Avid, Premiere, Filmora, After Effect, etc) and sound editing software [Audition, Audacity, etc], Basic Soldier Responsibilities (Drills, Ceremony, Sharpshooter, Combat Medic Procedures, etc) Broadcast Responsibilities (Collect, Edit, and release stories based on the lives of Maine soldiers, Travel to story locations and work on site with subjects gathering information and footage, Work with video editing software [Avid, Premiere, Filmora, After Effect, etc) and sound editing software [Audition, Audacity, etc], Basic Soldier Responsibilities (Drills, Ceremony, Sharpshooter, Combat Medic Procedures, etc)



Bonney Staffing Center Inc.

• Health Information Specialist

  • Sep 2013 - Jun 2014

  Customer Service (Answering Phones, Medical records requests, Billing outside entities for records) Team Development (Lean process improvement, creating standard work for department practices, implementing lean process improvement, implementing 5S strategies, training new employees for entire company and specific department procedures, Data Entry) Opening building, Closing Building, Follow all federal and state HIPAA policies and procedures Customer Service (Answering Phones, Medical records requests, Billing outside entities for records) Team Development (Lean process improvement, creating standard work for department practices, implementing lean process improvement, implementing 5S strategies, training new employees for entire company and specific department procedures, Data Entry) Opening building, Closing Building, Follow all federal and state HIPAA policies and procedures



Maine State Archives

• United States
• Information Services
• 1 - 100 Employee

• Archivist

  • Jun 2013 - Sep 2013

  File and prepare historical medical records, input historical medical records into electronic system, file and records key medical records based on search-ability, Data entry File and prepare historical medical records, input historical medical records into electronic system, file and records key medical records based on search-ability, Data entry



Red Robin

• Design
• 1 - 100 Employee

• Mid-Manager

  • Mar 2012 - Jun 2013

  Customer Service (Serving, Hosting, Cooking, Handling customer disputes) Mid Manager Responsibilities (Opening restaurant, Closing restaurant, Scheduling, Training new employees, Ensuring and Educating staff on company policies and procedures, Closing registers, Food prep, Corporate off site training, Charity outreach) Customer Service (Serving, Hosting, Cooking, Handling customer disputes) Mid Manager Responsibilities (Opening restaurant, Closing restaurant, Scheduling, Training new employees, Ensuring and Educating staff on company policies and procedures, Closing registers, Food prep, Corporate off site training, Charity outreach)


Coldstone Creamery
• United States
• Restaurants
• 200 - 300 Employee
• Shift Team Lead

  • Nov 2004 - Jan 2013

Belle Fete Catering & Events
• Caterer

  • Apr 2007 - Sep 2009

True North Events Catering
• United States
• Recreational Facilities
• 1 - 100 Employee
• Caterer

  • Apr 2006 - Sep 2008