Experience

Inspire Home Loans Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Funder

  • Jun 2021 - Present



Dave Bang Associates, Inc.

• United States
• Recreational Facilities
• 1 - 100 Employee

• Sales Support Specialist

  • Nov 2016 - Jun 2021



Bank of America

• United States
• Banking
• 700 & Above Employee

• Home Equity Specialist, NMLS#1490118

  • Apr 2016 - Aug 2016



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Representative

  • Oct 2015 - Mar 2016



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Enrollment Representative - International

  • Mar 2013 - Oct 2015

  • Assists potential international and domestic students to determine admissions criteria into the university in a call center environment. • Responsible for advising undergraduate and graduate students regarding enrollment and degree completion requirements as well as tuition costs and financial responsibilities. • Assist potential students in the decision making process by recommending program options. • Developed academic plans for degree completion following standardized university guidelines and procedures. • Manage enrollment process for student through multiple internal software programs. •Monitor student participation for students first four weeks of class. •Manage daily inbound and outbound calls from potential students for College of Humanities and College of Social Sciences. Show less



Gold Canyon International, LLC

• Business Analyst

  • Apr 2011 - Feb 2012

  • Responsibilities include managing monthly promotions for website.• Information Technology department liaison, collaborated with internal departments to discuss project needs.

• Associate Product Manager

  • Aug 2010 - Apr 2011

  • Responsibilities include selection of products and business materials for new demonstrator business kits.• Create host and customer appreciation candle gifts. Selecting fragrance, container and packaging. Master database builds for new fragrance samplers.• Coordinates all product name and description translations for product labeling and instructions.

• Customer Service Representative

  • Mar 2010 - Aug 2010

  • Field Customer and Demonstrator inquiries in a call center environment.• Assist Demonstrators navigate Essentials Online, place party orders, order tracking, and commission activity.



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Project Manager - Electronic Marketing Group

  • Nov 1999 - Sep 2009

  • Key role in project tracking software implementation (Changepoint) for North American Operation; including system design, business processes, resource and customer training. • Responsible for project planning and resource allocation for Marketing Department. • Facilitate and lead project meetings for lead generation and channel partner email campaigns, landing pages / splash pages, site redesigns and micro site projects. • Primary interface between business units, Electronic Marketing team and external service agencies • Develop and document project team processes. Show less



Coldwell Banker Real Estate

• United States
• Real Estate
• 700 & Above Employee

• Project and Telecommunications Coordinator

  • Sep 1996 - May 1999

  • Top-level support for information technology project management group. • Managed project schedules, project reports, facility logistics for 700+ staff members. • Internal trainer for time tracking software, productivity and fraud prevention procedures for staff and all new employees. • Managed department liaison program; tested and purchased equipment. • Promoted from telecommunications coordinator to project coordinator after one year. • Top-level support for information technology project management group. • Managed project schedules, project reports, facility logistics for 700+ staff members. • Internal trainer for time tracking software, productivity and fraud prevention procedures for staff and all new employees. • Managed department liaison program; tested and purchased equipment. • Promoted from telecommunications coordinator to project coordinator after one year.



Coldwell Banker Realty

• United States
• Real Estate
• 700 & Above Employee

• Administrative Assistant

  • Sep 1990 - Aug 1996

  • Administrative assistant to vice president of systems development supporting five managers and seven project leaders. • Administrative assistant to director of relocation services, planning meetings and conferences, maintaining customer service evaluation system. • Administrative assistant to vice president of systems development supporting five managers and seven project leaders. • Administrative assistant to director of relocation services, planning meetings and conferences, maintaining customer service evaluation system.