Jamie Berger
Senior Systems & Data Analyst at Calabrio, Inc.- Claim this Profile
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Bio
Katie Wilson
It was a real pleasure to work with Jamie at SPS. Jamie is a quick learner who is eager to help customers solve their challenges through a hands on consultative approach. Jamie truly cares about his customers which is apparent in his level of diligence and creative problem solving in helping them architect cloud solutions. Jamie is such a positive person and will be successful in whatever he does next.
Katie Wilson
It was a real pleasure to work with Jamie at SPS. Jamie is a quick learner who is eager to help customers solve their challenges through a hands on consultative approach. Jamie truly cares about his customers which is apparent in his level of diligence and creative problem solving in helping them architect cloud solutions. Jamie is such a positive person and will be successful in whatever he does next.
Katie Wilson
It was a real pleasure to work with Jamie at SPS. Jamie is a quick learner who is eager to help customers solve their challenges through a hands on consultative approach. Jamie truly cares about his customers which is apparent in his level of diligence and creative problem solving in helping them architect cloud solutions. Jamie is such a positive person and will be successful in whatever he does next.
Katie Wilson
It was a real pleasure to work with Jamie at SPS. Jamie is a quick learner who is eager to help customers solve their challenges through a hands on consultative approach. Jamie truly cares about his customers which is apparent in his level of diligence and creative problem solving in helping them architect cloud solutions. Jamie is such a positive person and will be successful in whatever he does next.
Credentials
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Data Visualization for Data Analysts
LinkedInSep, 2019- Nov, 2024 -
Data Visualization: Storytelling
LinkedInAug, 2019- Nov, 2024 -
Excel Data Visualization Part 1: Mastering 20+ Charts and Graphs
LinkedInJun, 2019- Nov, 2024 -
Excel Data Visualization Part 2: Designing Custom Visualizations
LinkedInJun, 2019- Nov, 2024 -
Learning Data Analytics
LinkedInJan, 2019- Nov, 2024 -
Data-Driven Presentations with Excel and PowerPoint 2016
LinkedInNov, 2018- Nov, 2024 -
Excel 2016: Pivot Tables in Depth
LinkedInOct, 2018- Nov, 2024 -
Project Management: Calculating Earned Value
LinkedInSep, 2018- Nov, 2024 -
Measuring Business Performance
LinkedInAug, 2018- Nov, 2024 -
Excel: PivotTables for Beginners
LinkedInJul, 2018- Nov, 2024
Experience
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Calabrio, Inc.
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United States
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Software Development
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400 - 500 Employee
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Senior Systems & Data Analyst
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Aug 2022 - Present
- Develop and maintain performance dashboards and prepare reports to be submitted to Executive Leadership - Analyze data in Salesforce, Clarizen, and other internal products across multiple business units - Manage and recommend updates to project methodologies and process documentation - Assist Customer Success Leadership in performing financial analysis on all budgets and actuals for board review - Process and department documentation template and version control and… Show more - Develop and maintain performance dashboards and prepare reports to be submitted to Executive Leadership - Analyze data in Salesforce, Clarizen, and other internal products across multiple business units - Manage and recommend updates to project methodologies and process documentation - Assist Customer Success Leadership in performing financial analysis on all budgets and actuals for board review - Process and department documentation template and version control and tracking - Internal communication regarding any updates or additions to process and/or documentation - Track project deliverables using appropriate tools - Provide direction and support to the team
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Systems Analyst
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Jun 2018 - Aug 2022
- Develop and maintain performance dashboards and prepare reports to be submitted to Executive Leadership - Analyze data in Salesforce, Clarizen, and other internal products across multiple business units - Manage and recommend updates to project methodologies and process documentation - Assist Customer Success Leadership in performing financial analysis on all budgets and actuals for board review - Process and department documentation template and version control and… Show more - Develop and maintain performance dashboards and prepare reports to be submitted to Executive Leadership - Analyze data in Salesforce, Clarizen, and other internal products across multiple business units - Manage and recommend updates to project methodologies and process documentation - Assist Customer Success Leadership in performing financial analysis on all budgets and actuals for board review - Process and department documentation template and version control and tracking - Internal communication regarding any updates or additions to process and/or documentation - Track project deliverables using appropriate tools - Provide direction and support to the team
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University of Wisconsin-Eau Claire
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Eau Claire, Wisconsin Area
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Full-Time Student - Information Systems
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Sep 2017 - May 2018
I pursued further education in Information Systems to become well-equipped in my industry of interest. The last 3-4 years of my professional work experience had led me to the decision to obtain this degree, and become more knowledgeable on the subject. I graduated with an overall GPA of 3.8 with the distinction of summa cum laude. I pursued further education in Information Systems to become well-equipped in my industry of interest. The last 3-4 years of my professional work experience had led me to the decision to obtain this degree, and become more knowledgeable on the subject. I graduated with an overall GPA of 3.8 with the distinction of summa cum laude.
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Epicor
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United States
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Software Development
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700 & Above Employee
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ERP Consultant/Analyst
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Apr 2015 - Sep 2017
- Provided a high level of consulting and implementation services at client sites and remotely - Performed the optimal set up and training regarding Epicor products for the client - Focused on maximizing consulting revenue whilst maintaining a high level of customer satisfaction - Achieved monthly and yearly utilization goals for Professional Services and quarterly compensation - Created process documentation and workflow diagrams for training and development of customers -… Show more - Provided a high level of consulting and implementation services at client sites and remotely - Performed the optimal set up and training regarding Epicor products for the client - Focused on maximizing consulting revenue whilst maintaining a high level of customer satisfaction - Achieved monthly and yearly utilization goals for Professional Services and quarterly compensation - Created process documentation and workflow diagrams for training and development of customers - Worked through troubleshooting and error resolution while setting up software for clients Show less - Provided a high level of consulting and implementation services at client sites and remotely - Performed the optimal set up and training regarding Epicor products for the client - Focused on maximizing consulting revenue whilst maintaining a high level of customer satisfaction - Achieved monthly and yearly utilization goals for Professional Services and quarterly compensation - Created process documentation and workflow diagrams for training and development of customers -… Show more - Provided a high level of consulting and implementation services at client sites and remotely - Performed the optimal set up and training regarding Epicor products for the client - Focused on maximizing consulting revenue whilst maintaining a high level of customer satisfaction - Achieved monthly and yearly utilization goals for Professional Services and quarterly compensation - Created process documentation and workflow diagrams for training and development of customers - Worked through troubleshooting and error resolution while setting up software for clients Show less
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SPS Commerce
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Enterprise Sales Development Representative
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Jun 2014 - Oct 2014
• Work closely with companies that produce $100M or more in annual revenue. • Handle global responsibility for managing revenue and corporate relationships between SPS Commerce and our most strategic customers. • Develop strong relationships with senior executives, management and customers using our solutions. • Drive sales by uncovering opportunities in enterprise accounts. • Support enterprise team by completing various assigned tasks and projects.
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Sales Development Represenative
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Jan 2014 - Jun 2014
• Completed 100% of weekly assigned customer contacts (first, second and third contact) and follow-ups. • Worked with suppliers to streamline their supply chain process and improve retail relationships. • Sold SPS Web Forms and Testing and Certification services to vendors as part of a Hub/ Retailer Enablement campaign. • Provided superior customer service by offering accurate product information and timely follow-up in a friendly, professional manner. • Entered 100% of all vendor… Show more • Completed 100% of weekly assigned customer contacts (first, second and third contact) and follow-ups. • Worked with suppliers to streamline their supply chain process and improve retail relationships. • Sold SPS Web Forms and Testing and Certification services to vendors as part of a Hub/ Retailer Enablement campaign. • Provided superior customer service by offering accurate product information and timely follow-up in a friendly, professional manner. • Entered 100% of all vendor contacts and on-going activities into Salesforce.com. • Escalated, as appropriate, to get highest possible program adoption. • Achieved targeted Hub/Retailer enablement campaign goals (varies for each campaign). • Introduced prospective customers to SPS products and services. • Performed other duties and projects, as assigned.
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Sears
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United States
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Retail
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700 & Above Employee
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Senior Sales Consultant
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Feb 2010 - Jan 2014
- Performed store operations such as opening duties, closing duties, cleaning duties, and recording/restocking store inventory - Managed and placed customer orders with direct communication with sufficient knowledge of the products - Demonstrated money management and communication skills through completing customer orders and transactions - Processed weekly on hand displays of stock in accordance of on-hand inventory to ensure exact product counts are… Show more - Performed store operations such as opening duties, closing duties, cleaning duties, and recording/restocking store inventory - Managed and placed customer orders with direct communication with sufficient knowledge of the products - Demonstrated money management and communication skills through completing customer orders and transactions - Processed weekly on hand displays of stock in accordance of on-hand inventory to ensure exact product counts are correct - Provided high quality customer service skills with expertise in product knowledge Show less - Performed store operations such as opening duties, closing duties, cleaning duties, and recording/restocking store inventory - Managed and placed customer orders with direct communication with sufficient knowledge of the products - Demonstrated money management and communication skills through completing customer orders and transactions - Processed weekly on hand displays of stock in accordance of on-hand inventory to ensure exact product counts are… Show more - Performed store operations such as opening duties, closing duties, cleaning duties, and recording/restocking store inventory - Managed and placed customer orders with direct communication with sufficient knowledge of the products - Demonstrated money management and communication skills through completing customer orders and transactions - Processed weekly on hand displays of stock in accordance of on-hand inventory to ensure exact product counts are correct - Provided high quality customer service skills with expertise in product knowledge Show less
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Darley
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United States
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Defense and Space Manufacturing
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1 - 100 Employee
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Student Project - Material Ordering Process
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Sep 2013 - Dec 2013
Worked with one other student to observe day to day operations at the Darley facility and their suppliers facility to focus on keys areas that could be enhanced to improve current operations and reduce unnecessary lead time as well as non-value added time. Once we gathered our information from understanding their current processes, we presented a final presentation with our results and ideas for change. - Worked with Darley and Badger Iron Works to identify key supply chain errors -… Show more Worked with one other student to observe day to day operations at the Darley facility and their suppliers facility to focus on keys areas that could be enhanced to improve current operations and reduce unnecessary lead time as well as non-value added time. Once we gathered our information from understanding their current processes, we presented a final presentation with our results and ideas for change. - Worked with Darley and Badger Iron Works to identify key supply chain errors - Created a future value stream map of overall operations with key areas of change - Presented a final outline of organizational errors in lead time to find the solution to the problems Show less Worked with one other student to observe day to day operations at the Darley facility and their suppliers facility to focus on keys areas that could be enhanced to improve current operations and reduce unnecessary lead time as well as non-value added time. Once we gathered our information from understanding their current processes, we presented a final presentation with our results and ideas for change. - Worked with Darley and Badger Iron Works to identify key supply chain errors -… Show more Worked with one other student to observe day to day operations at the Darley facility and their suppliers facility to focus on keys areas that could be enhanced to improve current operations and reduce unnecessary lead time as well as non-value added time. Once we gathered our information from understanding their current processes, we presented a final presentation with our results and ideas for change. - Worked with Darley and Badger Iron Works to identify key supply chain errors - Created a future value stream map of overall operations with key areas of change - Presented a final outline of organizational errors in lead time to find the solution to the problems Show less
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Education
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2017 - 2018
University of Wisconsin-Eau Claire
Bachelor of Business Administration - BBA, Information Systems -
2010 - 2013
University of Wisconsin-Eau Claire
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Community
