Experience

DTS.Solutions (U.K) Ltd

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• System Engineer

  • Mar 2023 - Present



DCRS Ltd (Direct Communications Radio Services)

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Customer Support Engineer/IT

  • Sep 2015 - Mar 2023

   Program, set-up and test of hire, sale digital 2-way radio communication equipment  Create new or modify codeplugs for Motorola or Hytera radios  Setup Motorola Capacity plus, IP site connect systems  Install, set-up and test radio equipment on-site at customer’s premises.  Set-up dispatch software as per customers requests (TRBOnet, SMARTPTT, Smart Dispatch)  Fire alarm integration into radio network, using various methods. (SMC gateway, TRBOnet, etc.)  Liaise with customers about the programming of their equipment and agree a date for delivery/installation of equipment.  Provide technical support to customers  Produce documents/diagrams where necessary  IT Support for all DCRS staff (Setting up new users, keeping windows updated (server/client), repair computers  Office 365 administrator  Run a helpdesk where support tickets are generated and monitored until completed Show less



Magdalene

• Telecommunications
• 200 - 300 Employee

• PMR Project Engineer

  • Apr 2015 - Sep 2015

   Support London Bus MPT1327 system as part of the 365 day on-call rota team.  Programming, testing and setup of Tait radio equipment  Produce system documents/diagrams  Provide technical support to customers and within the company.  Visit customer sites to do a health check of their current system and provide health check documents.  Support London Bus MPT1327 system as part of the 365 day on-call rota team.  Programming, testing and setup of Tait radio equipment  Produce system documents/diagrams  Provide technical support to customers and within the company.  Visit customer sites to do a health check of their current system and provide health check documents.



Radiolinks

• St. Neots, England, United Kingdom

• Workshop Technician

  • Aug 2014 - Apr 2015

   Program set-up and test hire analog/digital 2-way radio communication equipment.  Tune duplexers for hire jobs  Repair and test hire stock when needed  Create new or modify existing programming files for the Motorola or Hytera 2-way radio communication range  Ordering consumables and radio parts for repairs  Program set-up and test hire analog/digital 2-way radio communication equipment.  Tune duplexers for hire jobs  Repair and test hire stock when needed  Create new or modify existing programming files for the Motorola or Hytera 2-way radio communication range  Ordering consumables and radio parts for repairs



DCRS Ltd (Direct Communications Radio Services)

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Radio Engineer

  • Apr 2014 - Aug 2014

   Program, set-up and test of sales or hire, analog/digital 2-way radio communication equipment.  Travel to customer premises to fault find a customer problem or reprogram radio equipment as requested by the customer.  Bench Engineering – repairing / rectifying faults  Build, install and upgrade existing radio communication systems  Create new or modified code plugs for the Motorola range  Program, set-up and test of sales or hire, analog/digital 2-way radio communication equipment.  Travel to customer premises to fault find a customer problem or reprogram radio equipment as requested by the customer.  Bench Engineering – repairing / rectifying faults  Build, install and upgrade existing radio communication systems  Create new or modified code plugs for the Motorola range



Tait Communications

• New Zealand
• Telecommunications
• 400 - 500 Employee

• Global Technical Development Program Trainee

  • Jul 2013 - Mar 2014

   Build, install and upgrade existing radio communication systems Assist Engineers with system setup and testing Setup and test Analog, P25 and DMR radios or base stations  Assist sales engineering with documentation including technical overviews, specifications or system drawings Investigate customer issues, test using appropriate test equipment and systems Assist with health checks Shadow other engineers as part of my training program Provide technical support to customers and within the company Show less

• Build and Test Technician

  • Jan 2006 - Jul 2013