Experience

Available for new opportunities

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Administrator

  • Jul 2019 - Present



Good Guys Golf Carts, LLC

• Office, Sales and Marketing Manager: Co-Owner

  • Nov 2013 - Jul 2019

  Co-owner/operator of successful golf cart company. Started from scratch in 2013 out of a garage, grew to a profitable $2M per year.- Handled daily operational procedures including money handling, customer service, receptionist duties, and Quickbooks invoicing/bookkeeping.- Created close relationships with commercial clientele including communities, healthcare/hospitals, agricultural industries, and retail services.- Maintained customer loyalty, satisfaction rates (99%!), and referrals.- Managed all marketing and advertising, including local and online presence, also maintaining the company website with updated information and products. - Social Media interaction and advertising (Facebook, Instagram, Twitter). - Managed human resource responsibilities and payroll processing. - Created, managed and trained employees in quality control procedures. - Handled new, used, and refurbished golf car sales.- Coordinated and designed custom one-off ($10k+) golf cart builds for celebrities, luxury country club homeowners, and businesses. - Scheduled and coordinated multiple drivers and on-site technicians for service and repair needs as well as transport and towing.- Worked with vendors for reasonable pricing, shipping, and quality.- Upheld significant relationships with major manufacturers with inventory, marketing, warranty procedures and industry consulting.



R&R Golf Cars, LLC

• Office, Sales and Marketing Manager: Co-Owner

  • May 2010 - Feb 2013

  Co-owner/operator for golf cart company started in 2010. Assisted in growing to two locations, 30 employees and $4M per year in less than three years. - Managed office and sales staff, to a total of 16 employees. - Handled all sales (new and used), as well as design of custom luxury golf cars. - Managed company marketing, advertising, online presence, and branding. - Coordinated with local events, country clubs, golf tournaments, vendor expos, and more to display products and expand local branding opportunities. - Worked with vendors and golf cart manufacturers for quality and pricing.- Assisted in the successful division of the sales and service departments to two locations and managed the design and efficiency of the 10,000sq ft showroom.- Managed profitability of products, loss prevention, and customer satisfaction.