Experience

University of Texas Southwestern Medical Center

• United States
• Higher Education
• 400 - 500 Employee

• Ambulatory Access Representative Senior

  • Dec 2022 - Present

• Ambulatory Access Rep 1

  • Jan 2022 - Dec 2022



Dr. Zosima Carino-Gateb

• Indio, California, United States

• Medical Office Receptionist

  • Dec 2018 - Jan 2022

  Answered large volume of incoming calls daily to resolve patient issues and schedule appointments. Confirmed appointments, communicated with patients and updated patient records. Actively listened to patients' requests, confirming full understanding before addressing concerns. cleanliness and social distancing policies regarding COVID-19 to ensure both employee and patient satisfaction. Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance. Provided clerical support to company employees by copying, faxing and filing documents. Show less



California State University-San Bernardino

• United States
• Higher Education
• 700 & Above Employee

• Student Athlete

  • Sep 2017 - May 2021

  Softball Softball



Coyote Chronicle

• Media Production
• 1 - 100 Employee

• Staff Writer

  • Sep 2020 - Dec 2020

  Conducted research, gathered information from multiple sources and presented results. Actively listened to interviewees, confirming full understanding before publishing. Generated accurate, appropriate, and genuine stories. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Used coordination and planning skills to achieve results according to schedule. Participated in continuous improvement by generating suggestions and engaging with staff members and the community. Show less



Coyote Radio & Advertising

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Artists and Repertoire

  • Sep 2019 - May 2020

  Assisted the music department in talent scouting through extensive research and knowledge of a multitude of local artists in Southern California. Communicated and kept in contact with multiple artists and created trusting relationships. Used coordination and planning skills to achieve results according to schedule. Participated in listening to these new artists and choosing what is appropriate and suitable to play on the radio. Assisted the music department in talent scouting through extensive research and knowledge of a multitude of local artists in Southern California. Communicated and kept in contact with multiple artists and created trusting relationships. Used coordination and planning skills to achieve results according to schedule. Participated in listening to these new artists and choosing what is appropriate and suitable to play on the radio.



P.F. Chang's

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Jun 2018 - Aug 2018

  Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Memorized over 30 menu items and rotating special in order to give customized recommendations to guests. Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute changes. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Memorized over 30 menu items and rotating special in order to give customized recommendations to guests. Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute changes.