Experience

Methodist Fremont Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2016 - Present

  • Maintains and manages accurate medical records and performs clerical duties for patient record-keeping to ensure accurate and complete patient information while maintaining HIPPA confidentiality • Handles 120+ patient interactions per day and responsible for all incoming hospital calls, transferring calls and relaying accurate messages while providing personalized and friendly care • Coordinates various functions in the department to ensure consistency and professional customer service. • Registers all patients, while ensuring a correct patient bill by entering all pertinent billing information and knowledge of different types of insurance. Show less



Fremont Health

• Hospitals and Health Care
• 100 - 200 Employee

• Operating Room Assistant

  • Dec 2002 - Jan 2015

  • Handled responsibilities which included: direct contact of patients, transport of patients, patient care and room turnover, communicate pertinent information to all surgical staff and knowledge of hospital policies and procedures and of State and JACO. • Executed receptionist duties for all surgery departments, which incorporated formatting charts, word and excel spreadsheets, data entry and filing, and basic knowledge of MS Excel, Word, Outlook and Cerner Operating System under the direct supervision of the Surgery Director. Show less



Oriental Trading Company

• United States
• Retail
• 500 - 600 Employee

• Sales and Customer Service Representative

  • Oct 2000 - Dec 2002

  • Provided customer support by identifying the problems with existing orders and correcting them, handling and answering billing questions, and ensuring absolute accuracy with account information. Knowledge of all policies and procedures of the company. • Assisted the telemarketing representative with any questions and assured their accuracy with order information while paying attention to customers special needs or wants. • Responsibilities include: taking new orders, data entry, upselling, setting up new accounts and callbacks. Show less