James Anthony

Product Owner at PayCloud+
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Ryan Thomas

James is a highly skilled Systems Analyst / Specialist and SQL architect who effectively manages the development process from beginning to end. He elicits business requirements from the stakeholders and translates them into a working technical solution leveraging MS SQL, Excel, Access, Visio, project management, systems analysis & design, business intelligence reporting, data warehouse design & development, ASP .Net, and SharePoint. I highly recommend James for anyone who is in need of someone to develop a business intelligence solution, whether as a SQL Data Warehouse Developer or Systems Analyst.

Shonari James

I have had the great pleasure of working alongside James as a Project Manager at Citrix. I can say with great ease that I am thoroughly impressed with his level of dedication and professionalism. James has the rare ability to accomplish his most challenging project tasks with a creative yet practical approach. He is able to effectively communicate with all project team members regardless of area of functionality. These proven skills have allowed James to fearlessly take on a project of any size or complexity.

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Credentials

  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Sep, 2022
    - Oct, 2024
  • Trinity Certification TEFL/TESOL (Teaching English as a Foreign Language)
    Oxford TEFL of Barcelona (Accredited by Trinity School of London)
    Dec, 2016
    - Oct, 2024
  • Citrix Certified Sales Professional
    Citrix
    May, 2013
    - Oct, 2024
  • Market-Driven Product Managment
    Pragmatic Marketing
    Sep, 2012
    - Oct, 2024

Experience

  • PayCloud+
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Product Owner
      • Jan 2023 - Present

      As the Product Owner of PayCloud+, I'm leading the development and market launch of our innovative FinTech solution. I define the product strategy, collaborate with stakeholders, and oversee the development process to ensure alignment with our vision. I also manage the successful market introduction of PayCloud+, monitor product performance, and prioritize customer feedback in our strategic decisions. My focus on innovation, customer satisfaction, and business growth propels PayCloud+ as a… Show more As the Product Owner of PayCloud+, I'm leading the development and market launch of our innovative FinTech solution. I define the product strategy, collaborate with stakeholders, and oversee the development process to ensure alignment with our vision. I also manage the successful market introduction of PayCloud+, monitor product performance, and prioritize customer feedback in our strategic decisions. My focus on innovation, customer satisfaction, and business growth propels PayCloud+ as a leading solution in the digital payments landscape. Show less As the Product Owner of PayCloud+, I'm leading the development and market launch of our innovative FinTech solution. I define the product strategy, collaborate with stakeholders, and oversee the development process to ensure alignment with our vision. I also manage the successful market introduction of PayCloud+, monitor product performance, and prioritize customer feedback in our strategic decisions. My focus on innovation, customer satisfaction, and business growth propels PayCloud+ as a… Show more As the Product Owner of PayCloud+, I'm leading the development and market launch of our innovative FinTech solution. I define the product strategy, collaborate with stakeholders, and oversee the development process to ensure alignment with our vision. I also manage the successful market introduction of PayCloud+, monitor product performance, and prioritize customer feedback in our strategic decisions. My focus on innovation, customer satisfaction, and business growth propels PayCloud+ as a leading solution in the digital payments landscape. Show less

  • The Creative Circus Agency
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Marketing & Art Director
      • Jul 2019 - Present

      Manage the overall product and go-to-market strategy with the goal to generate new leads, increase revenue and gain exposure of the agency's portfolio. Lead the creative direction for client projects. Develop brand identities, websites and digital assets. Direct and shoot video productions. The Creative Circus is here to create a visual experience for your brand that excites and engages your audience. We get down to the core of who you are and produce visual content to tell your story… Show more Manage the overall product and go-to-market strategy with the goal to generate new leads, increase revenue and gain exposure of the agency's portfolio. Lead the creative direction for client projects. Develop brand identities, websites and digital assets. Direct and shoot video productions. The Creative Circus is here to create a visual experience for your brand that excites and engages your audience. We get down to the core of who you are and produce visual content to tell your story. The result is a lasting impression which will change the way your clients view and interact with your brand. Show less Manage the overall product and go-to-market strategy with the goal to generate new leads, increase revenue and gain exposure of the agency's portfolio. Lead the creative direction for client projects. Develop brand identities, websites and digital assets. Direct and shoot video productions. The Creative Circus is here to create a visual experience for your brand that excites and engages your audience. We get down to the core of who you are and produce visual content to tell your story… Show more Manage the overall product and go-to-market strategy with the goal to generate new leads, increase revenue and gain exposure of the agency's portfolio. Lead the creative direction for client projects. Develop brand identities, websites and digital assets. Direct and shoot video productions. The Creative Circus is here to create a visual experience for your brand that excites and engages your audience. We get down to the core of who you are and produce visual content to tell your story. The result is a lasting impression which will change the way your clients view and interact with your brand. Show less

  • Royal Caribbean Group
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Marketing Analyst - Web Promotions
      • Apr 2022 - Jan 2023

      Responsible for the overall user experience as it relates to promotions on the consumer website, celebritycruises.com both for mobile and desktop. Perform competitive analysis of various landing pages across the site to gain insight into the site's performance in relation to competitors. Collaborate with IT and developers on site enhancements and new feature and functionality requests.

    • Product Owner
      • Feb 2020 - Apr 2022

      Managed the product life cycle of designated B2B applications and tools to include the user experience, design and QA. Owned and managed all web and application assets across all B2B applications and tools for four brands and five RCG markets. Initiated new product development and coordinated product and project launch initiatives, including leading the UX design for the Future Cruise Credit Real-Time Redemption project amid COVID-19. Spearheaded UAT efforts at each stage of the development… Show more Managed the product life cycle of designated B2B applications and tools to include the user experience, design and QA. Owned and managed all web and application assets across all B2B applications and tools for four brands and five RCG markets. Initiated new product development and coordinated product and project launch initiatives, including leading the UX design for the Future Cruise Credit Real-Time Redemption project amid COVID-19. Spearheaded UAT efforts at each stage of the development process by executing various test scenarios to ensure that the new app or feature is working as expected.

  • Learnlight
    • United Kingdom
    • Education
    • 700 & Above Employee
    • Product Manager
      • Feb 2018 - Jun 2019

      Partnered with sales and marketing teams to understand market needs and advocate for product feature enhancements on product roadmap. Wrote functional requirements and user stories that enumerated business requirements and various user personas. Managed backlog of enhancement and feature requests by assessing and prioritizing each item on value and effort-based scores. Performed UX research, requirements gathering and documentation, prototyping and validation of platform features and… Show more Partnered with sales and marketing teams to understand market needs and advocate for product feature enhancements on product roadmap. Wrote functional requirements and user stories that enumerated business requirements and various user personas. Managed backlog of enhancement and feature requests by assessing and prioritizing each item on value and effort-based scores. Performed UX research, requirements gathering and documentation, prototyping and validation of platform features and enhancements. Lead the UI design for the latest analytics platform by conducting user research, surveys, interviews and focus groups leveraging UI prototypes. Show less Partnered with sales and marketing teams to understand market needs and advocate for product feature enhancements on product roadmap. Wrote functional requirements and user stories that enumerated business requirements and various user personas. Managed backlog of enhancement and feature requests by assessing and prioritizing each item on value and effort-based scores. Performed UX research, requirements gathering and documentation, prototyping and validation of platform features and… Show more Partnered with sales and marketing teams to understand market needs and advocate for product feature enhancements on product roadmap. Wrote functional requirements and user stories that enumerated business requirements and various user personas. Managed backlog of enhancement and feature requests by assessing and prioritizing each item on value and effort-based scores. Performed UX research, requirements gathering and documentation, prototyping and validation of platform features and enhancements. Lead the UI design for the latest analytics platform by conducting user research, surveys, interviews and focus groups leveraging UI prototypes. Show less

  • James Anthony Design
    • Spain
    • Advertising Services
    • Web and Graphic Designer
      • Jun 2016 - Dec 2017

      Worked as a freelancer while living abroad. Developed brand identities, websites and marketing collateral to assist companies enhance their overall visual presentation and user experience in the market. Worked as a freelancer while living abroad. Developed brand identities, websites and marketing collateral to assist companies enhance their overall visual presentation and user experience in the market.

  • Minimal Bags and Apparel SF
    • United States
    • Retail Apparel and Fashion
    • Founder
      • Jan 2014 - Dec 2017

      Minimal Bags (MB) is a bag and apparel brand launched in San Francisco in 2014. It’s flagship product is a handmade canvas sling-cinch bag that was inspired by the city's lifestyle. Over the past three years I worked to develop and successfully grow the business as well as increase brand awareness across the U.S by forming partnerships with retail shops and representing the company in trade shows. I was responsible for all aspects of the company including the overall brand identity… Show more Minimal Bags (MB) is a bag and apparel brand launched in San Francisco in 2014. It’s flagship product is a handmade canvas sling-cinch bag that was inspired by the city's lifestyle. Over the past three years I worked to develop and successfully grow the business as well as increase brand awareness across the U.S by forming partnerships with retail shops and representing the company in trade shows. I was responsible for all aspects of the company including the overall brand identity, creative and production process, and sales and marketing strategy. Show less Minimal Bags (MB) is a bag and apparel brand launched in San Francisco in 2014. It’s flagship product is a handmade canvas sling-cinch bag that was inspired by the city's lifestyle. Over the past three years I worked to develop and successfully grow the business as well as increase brand awareness across the U.S by forming partnerships with retail shops and representing the company in trade shows. I was responsible for all aspects of the company including the overall brand identity… Show more Minimal Bags (MB) is a bag and apparel brand launched in San Francisco in 2014. It’s flagship product is a handmade canvas sling-cinch bag that was inspired by the city's lifestyle. Over the past three years I worked to develop and successfully grow the business as well as increase brand awareness across the U.S by forming partnerships with retail shops and representing the company in trade shows. I was responsible for all aspects of the company including the overall brand identity, creative and production process, and sales and marketing strategy. Show less

  • Citrix
    • United States
    • Software Development
    • 700 & Above Employee
    • Software Engineer and Analytics Designer
      • Aug 2013 - Nov 2016

      I’ve held various roles while working at Citrix which has given me ample opportunity to develop exceptional interpersonal and professional communication as well as presentation skills while working closely with executive leadership members. Most recently, I worked as a backend developer on the data team building analytical cubes and designing performance dashboards in Tableau. During this time I led an agile-development scrum team which was responsible for developing enhancements to the… Show more I’ve held various roles while working at Citrix which has given me ample opportunity to develop exceptional interpersonal and professional communication as well as presentation skills while working closely with executive leadership members. Most recently, I worked as a backend developer on the data team building analytical cubes and designing performance dashboards in Tableau. During this time I led an agile-development scrum team which was responsible for developing enhancements to the company’s data warehouse. In my earlier years, I led projects and teams which developed the company’s instructor-led training, exams and certifications. I also worked alongside courseware developers providing analyses on the business’s financial and KPI performance.

    • Project Manager
      • Sep 2012 - Aug 2013

      Oversee technology projects from inception to implementation, leading to increased company-wide collaboration and efficiency. Managed projects and teams developing product curriculum, exams and certification tracks utilizing agile and scrum methodologies. Coach engineering teams on agile practices and methodologies, including conducting and managing bi-weekly agile sprints for an eight-person team.

    • Systems Specialist
      • Oct 2010 - Sep 2012

      Managed operational systems, vendor relationships and reporting with regards to online and instructor-led curriculum development, exams and certification programs. Developed a department-wide data warehouse to support reporting needs and provide analyses on bookings, curriculum product performance and historical data trends.

  • Symantec
    • United States
    • Software Development
    • 700 & Above Employee
    • Partner Account Manager
      • Aug 2007 - Oct 2010

      At Symantec I was responsible for recruiting and managing a large number of partner accounts for a technical support program. During the creation of this program, I developed program qualifications, training guides and materials which partners were required to complete. This was the foundation for growing my business acumen and learning how to work well with partners from the Latin American region. At Symantec I was responsible for recruiting and managing a large number of partner accounts for a technical support program. During the creation of this program, I developed program qualifications, training guides and materials which partners were required to complete. This was the foundation for growing my business acumen and learning how to work well with partners from the Latin American region.

Education

  • Nova Southeastern University
    M.S., Information Technology Management
    2011 - 2013
  • Oxford TEFL (Trinity School of London)
    CertTESOL, Teaching English as a Second or Foreign Language/ESL Language Instructor
    2016 - 2016
  • La Escuela Oficial de Idiomas
    Level A2 Proficiency in Spanish, Spanish Language and Literature
    2016 - 2016
  • SAE Institute of Technology - Miami
    Certificate in Electronic Music Production, Music Technology
    2010 - 2010
  • University of Central Florida
    BS, Management Information Systems
    2005 - 2009

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