Experience

Challenger Technologies Limited

• Singapore
• Retail
• 100 - 200 Employee

• Retail Manager

  • Nov 2021 - Present

  Taking full ownership of stores and identifying potential categories of the product range Collaborate with Mall Management for mall events and miscellaneous day-to-day issues Demonstrate product knowledge and provide consumer advice on products Organise all store operations and allocate responsibilities to staff on the ground Supervise, motivate, and enable colleagues to achieve monthly sales targets Ensure strict compliance with the health and safety legislation Deliver excellent customer service from start to end Stock replenishment, ensuring healthy stock inventory Conducts in-store training and briefings, develops materials and training aids for the retail team Daily housekeeping to ensure cleanliness and safety Show less



Rigel Telecommunication

• Channel Account Manager

  • Dec 2020 - Oct 2021

  • Monthly target allocations and distribution to partners (franchisees) • Weekly/monthly sales meetings to meet/exceed with partners (franchisees) • Works closely with Team Leads and Shop Managers to formulate sales targets for respective outlets • Coordinate and support major OEM key brands on sales incentives and VM billing to drive sell out • Proactive in the development of open market strategies • Weekly monitoring of partner sales and revenues for both mobile devices and related accessories • Weekly SOH management to maintain key level of operation with a healthy stock count • Establish good working relationships with teams, corporate stores, and franchisees • Develop strategies and tactical marketing campaigns to drive traffic and sales with support from Team Leads, Shop Managers, and Floor Staff • Deploy successful marketing campaigns and own their implementation from ideation to execution • Build strategic relationships with Key Industry Players, agencies, and vendors • Continuous upgrades in industry trends, market conditions, and feedback on various brand products and pricing Show less



Vsmart Technologies Pte Ltd

• Key Account Manager

  • Mar 2020 - Dec 2020

  • Manage distribution and retail for CE/IT and Super Store • Develop and grow retail channel in terms of depth and width • Achieve monthly sales and revenue targets • Responsible for Channel Management of which includes the management of existing/new accounts • Forecast sales numbers and indent stocks • Initiate and implement Sales & Marketing programs to achieve sales targets and increase market share • Establish good working relationships with cross-functional teams to ensure successful implementation of sales programs • Drive brand location, shelving space, ranging, NPD, and distribution across channels to drive sales and margin • Developing a strategy utilising the SWOT technique to improve sales figures for various channels Show less



Sinoppel Device Pte Ltd -OPPO Authorized Exclusive Distributor Singapore

• Singapore
• Wholesale
• 1 - 100 Employee

• Sale Executive

  • Apr 2019 - Mar 2020

  • Managing retailer inventory, ensuring healthy stock count • Educating retail staff on product knowledge and sales techniques to increase sales • Negotiation for incentive program, ensuring fulfilment of monthly sales target • Retailer acquisition and retention of accounts • Smooth workflow through the rectifying of retailers’ pain points • Independent worker • Monthly report for sales and visual requirements to China counterpart • Brand visual merchandising for retailers • Establishing and retaining a successful and sustainable long-term working relationship with retailers Show less



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Retail Team Lead

  • Aug 2016 - Apr 2019

  • Train and audit colleagues and new joiners to enable new product launch • Setting a role model through customer oriented approach • Led team members in achieving sales target, sale goals, and optimizing profits • Weekly SOH management to maintain key level of operation with a healthy stock count • Ensure all store activities are in line with organisation requirements • Strict adherence to Samsung Asia’s customer service policy to uphold Changi Airport’s reputation • Train and audit colleagues and new joiners to enable new product launch • Setting a role model through customer oriented approach • Led team members in achieving sales target, sale goals, and optimizing profits • Weekly SOH management to maintain key level of operation with a healthy stock count • Ensure all store activities are in line with organisation requirements • Strict adherence to Samsung Asia’s customer service policy to uphold Changi Airport’s reputation



M1 Limited

• Singapore
• Telecommunications
• 700 & Above Employee

• Senior Sale Associate

  • Sep 2011 - Aug 2016

  • Manpower planning • SOH management to maintain key level of operation with healthy stock count • Ensure store activities and RRPs are in line with organisation requirements • Train and audit colleagues to ensure updated product knowledge and sales techniques • Ensure monthly sales target is achieved • Manpower planning • SOH management to maintain key level of operation with healthy stock count • Ensure store activities and RRPs are in line with organisation requirements • Train and audit colleagues to ensure updated product knowledge and sales techniques • Ensure monthly sales target is achieved