James Richmond

Providing Peace of Mind Through IT, Communications, Security Systems and Support at Edward Martin Computer Services
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Contact Information
us****@****om
(386) 825-5501
Location
Stoke Sub Hamdon, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
  • German Full professional proficiency

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5.0

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Hans G.

I have worked with James on quite some challenging projects. James proved to be a seasoned professional with the right focus on delivering measurable results, while maintaining a good relationship with clients, employees and his co teammembers. James is an real teamplayer not afraid to share is knowledge and help other members on his team. He is not only one of the best consultants I worked with, he is also a real pleasant person to work with.

Richard Shipperbottom

We count James amongst the select few who can actually do our line of work - consistently, reliably, and diligently delivering measured performance improvement under demanding timelines and in difficult environments. I like James personally, and respect him professionally - if you want to offer him a job, you have to compete with us first!

Ged Melia

I recently worked with James on an assignment in Ireland. James is an experienced and versatile management consultant able to turn his hand to a wide range of tasks. Highly recommended.

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Providing Peace of Mind Through IT, Communications, Security Systems and Support
      • Oct 2021 - Present

    • United Kingdom
    • Retail
    • Delivering Great Nights Out… In, with Fabulous Cocktails
      • Jul 2021 - Present

    • Buying, Growing and Making Good Manufacturing SMEs Great | Business Acquirer
      • Jul 2019 - Present

      It may be that you’re looking to retire or that your family has commitments outside of your business and is unable to take on the serious responsibilities of taking over your business. Maybe you have more pressing needs and really want to exit your company. And, added to that, you would now far rather travel around the UK in a camper van, drink cocktails at your villa in Spain or have quality time with your grandchildren... Or something else.Very often, the companies I come across have been in business for a long time, have developed a strong and loyal customer base and have a highly knowledgeable and experienced workforce. And yet you feel you can't escape.I can help business owners in the Manufacturing Sector to exit their companies through the acquisition of up to 100% of the shares in their company, along with the assets of the business. We promise to maintain those strong customer relationships and to retain all employees within the business’s existing premises.

    • Delivering Major Savings and Efficiency Gains in Numerous Manufacturing Businesses
      • Apr 2010 - Present

      Delivering / leading numerous operational performance improvement programmes in manufacturing, warehousing, distribution, and service delivery. Examples below. Industries include Steel | Food | FMCG | Detergents.Names of businesses withheld to respect confidentiality. Delivering / leading numerous operational performance improvement programmes in manufacturing, warehousing, distribution, and service delivery. Examples below. Industries include Steel | Food | FMCG | Detergents.Names of businesses withheld to respect confidentiality.

    • Achieved $4.2m of Annualised Benefits by Delivering an International Production Transfer Project
      • Jun 2015 - Aug 2016

      Ran the PMO on a project for a global food ingredients organisation consolidating production sites across Europe. Included overseeing transfer of manufacturing of 2000+ products from Germany to UK and Italy, closure of production in Germany and transfer and installation of production facilities to UK site. Annualised benefits of $4.2m. realised within lifetime of the project. Ran the PMO on a project for a global food ingredients organisation consolidating production sites across Europe. Included overseeing transfer of manufacturing of 2000+ products from Germany to UK and Italy, closure of production in Germany and transfer and installation of production facilities to UK site. Annualised benefits of $4.2m. realised within lifetime of the project.

    • Significant Bakery Waste Reduction and Production Line Efficiency Improvement
      • Jan 2015 - May 2015

      Delivery of coaching and implementation of effective Continuous Improvement regime to improve labour utilisation and reduce waste. Savings run rate of £350k. annualised achieved within the lifetime of the project. Delivery of coaching and implementation of effective Continuous Improvement regime to improve labour utilisation and reduce waste. Savings run rate of £350k. annualised achieved within the lifetime of the project.

    • Bottling Plant Output per Minute Increase of 31%
      • Sep 2014 - Dec 2014

      Installed a management control and review system and Short Interval Control process delivering both efficiency and waste improvements resulting in £250k. annualised benefits in a Syrups Factory. Broke the myth that a bottling machine couldn’t fill more than 32 units a minute and raised output to 42 per minute. Installed a management control and review system and Short Interval Control process delivering both efficiency and waste improvements resulting in £250k. annualised benefits in a Syrups Factory. Broke the myth that a bottling machine couldn’t fill more than 32 units a minute and raised output to 42 per minute.

    • United States
    • 1 - 100 Employee
    • Massive Productivity Increase in Warehouse Pick Operation
      • Jul 2014 - Sep 2014

      Introduced performance controls and delivered shopfloor coaching in the Warehouse of a sandwich factory. This resulted in a 31% improvement in pick rate and hitting service attainment levels of 100%, which had never been achieved before. Introduced performance controls and delivered shopfloor coaching in the Warehouse of a sandwich factory. This resulted in a 31% improvement in pick rate and hitting service attainment levels of 100%, which had never been achieved before.

    • Delivering Bakery Production Waste and Labour Productivity Increase
      • Feb 2013 - Dec 2013

      Implementation Consultant delivering the Reorganisation of Shopfloor of a Bakery in SW England including waste reduction, optimisation of crewing, implementation of engineering fixes and implementation of Management Control System. Implementation Consultant delivering the Reorganisation of Shopfloor of a Bakery in SW England including waste reduction, optimisation of crewing, implementation of engineering fixes and implementation of Management Control System.

    • Downtime Reduction in a Large Steelworks
      • Jun 2011 - Dec 2012

      Project Manager and Implementation Consultant delivering:- Analysis of Maintenance Operations in large Steelworks in N England- Subsequent Implementation of Asset Management Framework (Maintenance System) in the same area including process redefinition, full Management Control System Installation (Forecasting / Planning KPI Reporting and Review mechanisms)- Coaching of Management in the use of KPIs to drive Behaviour Change and Performance Improvement Project Manager and Implementation Consultant delivering:- Analysis of Maintenance Operations in large Steelworks in N England- Subsequent Implementation of Asset Management Framework (Maintenance System) in the same area including process redefinition, full Management Control System Installation (Forecasting / Planning KPI Reporting and Review mechanisms)- Coaching of Management in the use of KPIs to drive Behaviour Change and Performance Improvement

    • Major Efficiency Gains in Nigerian Detergents Plant
      • Jan 2011 - Jun 2011

      Implementation Consultant delivering:- Shopfloor Lean Deployment and Performance Improvement programme within a detergents (FMCG) factory owned by a well known global brand based just outside of Lagos, Nigeria- Implementation of proprietary Management Reporting System within all levels of the organisation- Training and continuous coaching of frontline management Implementation Consultant delivering:- Shopfloor Lean Deployment and Performance Improvement programme within a detergents (FMCG) factory owned by a well known global brand based just outside of Lagos, Nigeria- Implementation of proprietary Management Reporting System within all levels of the organisation- Training and continuous coaching of frontline management

    • Numerous Other Successful Manufacturing Improvement Projects
      • Aug 2002 - Mar 2010

      Implementation Consultant delivering / leading numerous operational Performance Improvement and Lean Deployment Programmes including:Implementation Consultant Sandwich Factories’ Turnaround (May 2008 – Dec 2010)Analysis and turnaround of large sandwich factory at Heathrow. The success of this project resulted in more work at the Group’s factory in Middlesbrough.Telco Field Engineering And Maintenance Organisational Structure Redesign (Dec 2007 – Apr 2008)Analysis and redesign of the organisational structure and management operating framework for the Network Engineering Business Unit of a national Irish telecommunications organisation.Construction Company Process Re-Engineering (Feb 2006 – Sep 2007)Redesign, alignment and standardisation of the company’s core business process from tender to through both planned and reactive maintenance processes to cash receipt, through application of Lean principles, across 22 branches in southern England.Agricultural Machinery Manufacturer Reorganisation (Jun 2005 – Dec 2005)Project managed the clearing out, redesign and implementation of two production lines of a German based agricultural machinery assembler. Airport Operations Reorganisation (Apr 2005 – Jun 2005)Development and implementation of an improved planning process and totally new Management Control System for a ground handling organisation at Gatwick Airport.Concrete Pipe Manufacturer Reorganisation (May 2004 – Mar 2005)Led the development and implementation of OEE (Overall Equipment Efficiency) oriented Business Control System in a concrete pipe manufacturing organisation taking OEE from 44% to 60% within 6 weeks through facilitation of improved proactive and reactive maintenance procedures.Bank Transactions Processing Reorganisation (Oct 2003 – Mar 2004)UK Construction Company Reorganisation (Mar 2003 – Jun 2003)Retail Warehousing And Transport Business Process Re-Engineering (Sep 2002 – Jan 2003)

    • Senior Implementation Consultant
      • 1999 - 2002

      Implementation Consultant lead / delivering of several highly successful operational improvement projects in Sales and Distribution / Manufacturing environments.Programme Leader post merger process alignment of administration processes in two German gas burner manufacturing company.Led the development and implementation of Lean / OEE oriented Business Control System in milk products company.German Programme Leader in the redefinition and implementation of pan European processes for the marketing department of a German/ US laboratory supplies company.Led the development and implementation of Lean / OEE oriented Business Control System in plastics extrusion company. Implementation of purchasing negotiation process in the same company resulting in savings of 10% of raw materials spend.Development and implementation of Lean / OEE oriented Business Control System in second tier German car components suppliers taking OEE from 55% to 65% within project lifetime. Implementation of purchasing negotiation process in the same company resulting in € 400k. savingsDevelopment of and Implementation Consultant on a process oriented organisation for a German owned UK based laboratory supplies company. Main focus was on support services (finance/ personnel), elimination of core barriers to working effectively, development of management control systems and the consultation process.

    • Installation Manager and Implementation Consultant
      • 1997 - 1999

      Analysis, design and implementation of production, purchasing, and menu development processes at airline catering company at HeathrowAnalysis and installation of order fulfilment process within yarn manufacturing site.Analysis and installation of planning and reporting procedures in maintenance area on the same site. Develop and implementation of appropriate planned and reactive maintenance schedules for both the client’s core and ancillary plant and equipment. Analysis, design and implementation of production, purchasing, and menu development processes at airline catering company at HeathrowAnalysis and installation of order fulfilment process within yarn manufacturing site.Analysis and installation of planning and reporting procedures in maintenance area on the same site. Develop and implementation of appropriate planned and reactive maintenance schedules for both the client’s core and ancillary plant and equipment.

    • Implementation Consultant
      • 1995 - 1997

      Development of logistics strategy for a London brewery. All recommendations subsequently implemented by the client.Development of streamlining measures and production planning procedures to increase the efficiency of the production area of a Swiss stockings' factory.Development and implementation of Management Information System in the Sales department of German branch of a global market research company. Development of logistics strategy for a London brewery. All recommendations subsequently implemented by the client.Development of streamlining measures and production planning procedures to increase the efficiency of the production area of a Swiss stockings' factory.Development and implementation of Management Information System in the Sales department of German branch of a global market research company.

    • Technology Transfer Consultant
      • 1992 - 1995

      Development and implementation of international marketing strategies for SMEs in light engineering in the off shore sector, soft furnishings, security products, waxed jackets sectors.Development of nationwide quality management standard for a UK healthcare trade association.Project Manager of European Commission sponsored pan-European network of organisations concerned with facilitating technology transfer among SMEs throughout the EU. Development and implementation of international marketing strategies for SMEs in light engineering in the off shore sector, soft furnishings, security products, waxed jackets sectors.Development of nationwide quality management standard for a UK healthcare trade association.Project Manager of European Commission sponsored pan-European network of organisations concerned with facilitating technology transfer among SMEs throughout the EU.

    • Interim Quality Manager
      • 1992 - 1992

      Development and implementation of production and installation planning systemDevelopment of Quality Manual and Procedures to BS 5750/ ISO 9002 Development and implementation of production and installation planning systemDevelopment of Quality Manual and Procedures to BS 5750/ ISO 9002

    • Freelance Consultant
      • 1990 - 1992

      Independent consultant advising SMEs on the implications of the opening up of the Single European Market. Independent consultant advising SMEs on the implications of the opening up of the Single European Market.

    • Assistant to Managing Director
      • 1986 - 1989

      Appointed as assistant to Managing Director with responsibility for key accounts in Newcastle, Northumberland and Cumbria. Appointed as assistant to Managing Director with responsibility for key accounts in Newcastle, Northumberland and Cumbria.

Education

  • Northumbria University
    Post Graduate Diploma, Management Studies (DMS)
    1989 - 1990
  • Newcastle University
    BA in German, The key things I learned were how to learn and research. I'm still learning 30+ years down the line
    1982 - 1986
  • The King's School, Canterbury
    1977 - 1981

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