Experience

Hilton Columbus at Easton

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Chief Engineer

  • Aug 2022 - Present



Renaissance Columbus Downtown Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Director of Engineering

  • May 2020 - Jul 2022



Sheraton Dallas Hotel

• United States
• Hospitality
• 100 - 200 Employee

• Assistant Chief Engineer

  • Sep 2019 - May 2020



Lexington Griffin Gate Marriott Golf Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Engineering

  • Feb 2018 - Sep 2019



JW Marriott Tucson Starr Pass Resort and Spa

• 3800 W Starr Pass Blvd

• Chief Engineer

  • Aug 2016 - Feb 2018

  Engineering Manager of 18 Engineers Engineering Manager of 18 Engineers



Marriott West Loop by the Galleria

• Houston, TX

• Risk Management Supervisor

  • Jun 2013 - Aug 2015

  Responsible for safety and security of hotel property, associates, and guests. Responsible for safety and security of hotel property, associates, and guests.



JW Marriott Hill Country Resort and Spa

• Loss Prevention

  • Mar 2010 - Aug 2013

  Establish personal relationship with the guests by understanding the voice of the customer. Identify and prevent loss of property by ensuring sound processes are followed and executed on a nightly basis. Produce reporting of technical documents for processes throughout departments and distribute for proper implementation. Contribute as a Sales person on the floor to up sell guests on better more informed choices. Improve processes to realize more profitability potential. Create… Show more Establish personal relationship with the guests by understanding the voice of the customer. Identify and prevent loss of property by ensuring sound processes are followed and executed on a nightly basis. Produce reporting of technical documents for processes throughout departments and distribute for proper implementation. Contribute as a Sales person on the floor to up sell guests on better more informed choices. Improve processes to realize more profitability potential. Create and implement new processes and procedures resulting in more efficiency and faster response times for employees reporting to work. Show less Establish personal relationship with the guests by understanding the voice of the customer. Identify and prevent loss of property by ensuring sound processes are followed and executed on a nightly basis. Produce reporting of technical documents for processes throughout departments and distribute for proper implementation. Contribute as a Sales person on the floor to up sell guests on better more informed choices. Improve processes to realize more profitability potential. Create… Show more Establish personal relationship with the guests by understanding the voice of the customer. Identify and prevent loss of property by ensuring sound processes are followed and executed on a nightly basis. Produce reporting of technical documents for processes throughout departments and distribute for proper implementation. Contribute as a Sales person on the floor to up sell guests on better more informed choices. Improve processes to realize more profitability potential. Create and implement new processes and procedures resulting in more efficiency and faster response times for employees reporting to work. Show less



DeVry University

• United States
• Higher Education
• 700 & Above Employee

• Student Worker - Career Services

  • 2011 - 2012



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Excellence Specialist/Business Analyst

  • Jan 2008 - Jan 2010

  Established VOC through mapping sessions and defined metrics to measure Critical to Quality (CTQ) components. Provided Cost Benefit recommendations to Senior Executives and key stakeholders. Key contributor to establishing sound processes through technical documentation writing skills identifying/driving system requirements. Utilized Lean methodology to successfully move processes to India counterparts, resulting in an annualized savings of $485,000. Participated in and managed… Show more Established VOC through mapping sessions and defined metrics to measure Critical to Quality (CTQ) components. Provided Cost Benefit recommendations to Senior Executives and key stakeholders. Key contributor to establishing sound processes through technical documentation writing skills identifying/driving system requirements. Utilized Lean methodology to successfully move processes to India counterparts, resulting in an annualized savings of $485,000. Participated in and managed critical response teams to salvage business relations with clients, involving international travel and working independently. Saved $1 million during first three projects as a Six Sigma green belt. Successfully worked with global counterparts to establish parallel processes while staying within the SOW. Utilized project management skills to successfully provide on-time delivery of projects with timely status reviews to identify gaps and solutions.

• HR Recruitment Services Functional Lead

  • Aug 2006 - Dec 2007

  Operated as the global end-to-end process owner for five clients. Implemented Operational Excellence methodology in the Recruitment Services Department to improve turnaround times and client satisfaction. Reduced headcount on a manual process from three people to one through automation. Ensured all Service Level Agreement terms were met with all clients.



Digital Solutions

• Strategic Management Services
• 1 - 100 Employee

• Operations Manager

  • May 2005 - Jun 2006

  Implemented production policies and procedures for a start-up operation, including equipment purchasing, production layout, and employee acquisition. Managed 6-8 employees in a time-sensitive environment while maintaining a monthly average of 6% employee downtime rate. Designed and maintained production and labor tracking spreadsheets as well as overall production reporting. Produced quality product to clients utilizing various production methods, resulting in outstanding customer… Show more Implemented production policies and procedures for a start-up operation, including equipment purchasing, production layout, and employee acquisition. Managed 6-8 employees in a time-sensitive environment while maintaining a monthly average of 6% employee downtime rate. Designed and maintained production and labor tracking spreadsheets as well as overall production reporting. Produced quality product to clients utilizing various production methods, resulting in outstanding customer feedback and repeat business opportunities. Provided customer support via telephone, email correspondence, and in person to ensure a positive customer experience. Show less Implemented production policies and procedures for a start-up operation, including equipment purchasing, production layout, and employee acquisition. Managed 6-8 employees in a time-sensitive environment while maintaining a monthly average of 6% employee downtime rate. Designed and maintained production and labor tracking spreadsheets as well as overall production reporting. Produced quality product to clients utilizing various production methods, resulting in outstanding customer… Show more Implemented production policies and procedures for a start-up operation, including equipment purchasing, production layout, and employee acquisition. Managed 6-8 employees in a time-sensitive environment while maintaining a monthly average of 6% employee downtime rate. Designed and maintained production and labor tracking spreadsheets as well as overall production reporting. Produced quality product to clients utilizing various production methods, resulting in outstanding customer feedback and repeat business opportunities. Provided customer support via telephone, email correspondence, and in person to ensure a positive customer experience. Show less



IKON Office Solutions

• Retail Office Equipment
• 700 & Above Employee

• Production Manager

  • Apr 1995 - May 2005

  Managed production employees on various shifts as needed to assure excellent deadline compliance. Lowered employee downtime from 23% to 6% within 2 months. Produced labor tracking and financial status reports as well as participated in local and regional operations meetings. Performed quarterly and annual reviews, employee counseling, and workforce analysis. Traveled on special assignments to manage operations at other sites Managed production employees on various shifts as needed to assure excellent deadline compliance. Lowered employee downtime from 23% to 6% within 2 months. Produced labor tracking and financial status reports as well as participated in local and regional operations meetings. Performed quarterly and annual reviews, employee counseling, and workforce analysis. Traveled on special assignments to manage operations at other sites



Hallmark Institute of Technology

• Associate

  • Jan 1991 - Jan 1993

  Expertise in Outlook, Word, Excel, Powerpoint, Project, Visio, Access, MRP, Siebel, REMEDY, and PeopleSoft 9.0 (Global) Expertise in Outlook, Word, Excel, Powerpoint, Project, Visio, Access, MRP, Siebel, REMEDY, and PeopleSoft 9.0 (Global)