James Go

Talent Optimization, Culture & Engagement at AP Renewables Inc. (AboitizPower Geothermal Unit)
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Experience

    • Talent Optimization, Culture & Engagement
      • Dec 2022 - Present
    • Retail
    • 1 - 100 Employee
    • Employee Engagement
      • Sep 2021 - Nov 2022
    • Philippines
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Learning and Development Supervisor
      • Sep 2020 - Sep 2021

      Hired during the pandemic, my initial role was to handle the learning and development side of the company. However, with thinning manpower and the pandemic, I had to step up and cover other roles to help respond to the additional needs of the employees. I became a part of the COVID-19 Task Force and the We Got Your Vac vaccination program of the MVP Group. I had to step up to be able to help advocate employee welfare. I had to focus more and transition to employee engagement as it was more needed during that time. Learning and Development: 1. Reintroduced the new hire orientation and created onboarding program for new hires 2. Prepared ad hoc trainings for IT and CMS (Creative Media Solutions) Employee Engagement: 1. Initiated “Fitness Fridays” that covers free fitness and wellness online sessions to combat the WFH fatigue during the lockdown. 2. Launched a mental health awareness project that partnered with Bofill Psychological Services to provide an avenue for employees to seek professional help during the pandemic 3. Released first engagement survey for company 4. Partnered with Paymaya to help employees’ transition to usage of digital wallets 5. Produced the first virtual Christmas Party Program and facilitated the first virtual town hall after a year of no town halls 6. Acted as a representative/proxy of the company in the MVP Group of Companies HR Council for events and vaccination program 7. Took over internal communications and set a template for EDMs that are more engaging Performance Development: 1. Prepared 2020 merit increase presentation for Mancom 2. Improved company-wide performance review process Show less

    • Philippines
    • Financial Services
    • 200 - 300 Employee
    • Sales Trainer
      • Aug 2019 - Jan 2020

      • Facilitates sales training program to potential sales officers of Cashalo • Creates new modules for training of sales team • Creates and sends out communications to our whole sales team (approx. 750 people) • Facilitates sales training program to potential sales officers of Cashalo • Creates new modules for training of sales team • Creates and sends out communications to our whole sales team (approx. 750 people)

      • Nov 2015 - Mar 2019

      As one of the pioneer employees, we prioritize maintaining the high morale of employees by veering away from the “Human Resource” titles and shifting to “Employee Experience.” We introduced the core value: malasakit, to which all of our initiatives are anchored to, as we prove that we listen, understand, and solve what our employees go through in the organization.The culture we created set standards in employer branding and led us to be recognized as the Philippines Employer Brand of the Year for 2018 while handling the accelerated growth of Mynt from 100 to 600 employees by 2019—all during the rise of fintech companies. Learning and Development:1. Established from the ground-up L&D process (from TNA to post-training evaluation)2. Constructed an efficient onboarding process which highlighted one of our values: Act Fast. Learn Faster. (This included new hire orientation, welcome kits, introduction to team managers, and monthly check-ups to alleviate common barriers in transitioning and employee downtime.)3. Created the Project Management Workshop for to standardize quality and competency across all product leads, managers, and tech department4. Facilitated training modules tailor-fit to the employee/department gaps (This covered MS Excel & PPT, customer service, sales training (boot camp), products training)5. Produced training videos (GCash products and services, AMLA) which made learning easier, faster, and accessible shown in new hire orientations and to external partners 6. Initiated partnerships with training service providers for specialized or certification trainings that benefited our IT, Risk, and Compliance teams Show less

      • Nov 2015 - Mar 2019

      Employee Engagement:1. Created interest groups to empower employees create their own programs/initiatives2. Started celebrating unique and real-time milestones of both organizational and individual(Organizational milestones were celebrated simultaneously nationwide. Employee of month awardees received limited edition jackets as part of the recognition.)3. Established corporate partners for employee discounts/perks4. Organization-wide programs such as the week-long anniversaries and year-end parties are planned efficiently and cost-effective5. Launched the monthly pizza night, an initiative to encourage employees to share their recent learnings/hobbies. External guests are also invited to as SMEs to share the knowledge based on employees’ demand.Employer Branding:During the time when employer branding was not a household term yet, we affixed our brand and organizational culture with the organic posts of our employees that have yielded from the aggregated efforts of our various initiatives and programs.1. Recipient of Employer Brand of the Year 20182. Introduced the “Employee Experience” concept3. Maintained a low turnover rate4. Improved the hiring inclusivity and diversity from different schools5. One of the people who helped launched GCash Cares (CSR platform) Show less

    • Payroll Associate (Timekeeping)
      • Mar 2014 - Nov 2015

      Facilitates end to end timekeeping for North America employees (2000+ FTE); handles terminated employees’ last pay validation, validates pay of over $1700 for weekly employees and $8000 for semi-monthly employees, handles payment adjustments every pay run, serves as first line of contact for any payroll concern (deductions, taxes, paycheck information, withholding orders, employment and wage verification), assists employees and managers on Workday related issues, Cybershift timekeeping administrator, facilitates in the W2 tax filing for US employees, creating and updating of job aids, process documentation and process flow, testing of Workday for periodic updates, systems demonstration for Internal and External audit, training of new hires. Process Improvement Initiatives: • Quarterly vacation audit for hourly employees: Comparison and thorough review of entries from Cybershift and Workday using various reports (i.e, time off reports, payroll register, earnings register and deduction register) • Enhancement of Payroll Adjustment form for weekly payroll process. HR Bench Data Management, Analytics and Reporting – handles Employee Self-Service, Manager Self Service and Human Resource Workday concerns/requests for global employees (North America, Eurasia, Manila, Slovenia, China, Australia, Latin America) such as creating standard reports, password resets, creating new accounts and others via Workday. Point of contact for global organizational announcements. Testing of Human Capital Management scenarios for Workday periodic updates. Case management and mailbox management. Helps maintain employee electronic files using Onbase as document repository tool. Benefits – adding and removing of dependents in Workday, employee verification, annual enrollment supporting 3000 employees. Recruitment – ensures all job postings have EEO verbiage in Peoplefluent, sorts candidates in their respective application status Show less

    • Consumer Goods
    • 100 - 200 Employee
    • HR Intern
      • Sep 2013 - Feb 2014

      Recruitment – handles recruitment of interns for other departments; posted ads on JobStreet; does background checking; does a few phone interviews Compensation and Benefits – encodes SSS payments and Philhealth (Statutory) payments for each employee; keeps tracks of leaves of employees; records medical reimbursements of employees Training – prepared the HR Info Day; currently working on TNA of various departments; helped facilitate the Transition Workshop of a department; prepared the intercultural training program for the new Managing Director; assisted Power Tools Service Center in looking for training partners Employee Relations - helped in preparing Wellness Day; facilitated Gen Y focus group discussion Others – Co-hosted an unofficial town hall to welcome the new Managing Director; hosted the farewell and welcome party for outgoing Automotive Aftermarket (AA) Country Sales Manager and incoming AA Country Sales Manager; hosted the first official town hall meeting for 2014 Show less

Education

  • De La Salle - College of Saint Benilde
    Bachelor of Science (BS) in Business Administration, Human Resources Management
    2011 - 2013
  • Ateneo de Manila High School
    2004 - 2008

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