James Michael Bernal
Marketing Manager at Superbike Showroom- Claim this Profile
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Bio
Maria Alejandre
I had the pleasure of working with James while he was doing a Video Production Internship with our company. James was a blast to work with, not only did fit right in with our team but he was very hands on with every project he was given. James is very thorough, insightful, and made everyone feel comfortable in front of the camera. Not only was he knowledgeable with the use of our camera equipment, editing, syncing, directing, problem solving, great a creating structure, implementing video content for our social media platforms, creating content, as well as, editing other content or making suggestions on other people’s content. Which made it easy for management to move him into more of a leadership role within our video production internship team. He was a natural leader, very hands on with his fellow interns, ran weekly meetings for the production team, made sure his team met proper deadlines and educated everyone, especially the non-tech savvy people on what the content will consist on or make suggestions to improve the project at the time. James, was not only insightful with the production team but also with the recruiting/ customer service side of the business. He definitely provided a few points which we use to this day. As you can see, he is very adaptable within the business world. We were sad to see him leave, he was a true asset to our company. Best luck James!
Maria Alejandre
I had the pleasure of working with James while he was doing a Video Production Internship with our company. James was a blast to work with, not only did fit right in with our team but he was very hands on with every project he was given. James is very thorough, insightful, and made everyone feel comfortable in front of the camera. Not only was he knowledgeable with the use of our camera equipment, editing, syncing, directing, problem solving, great a creating structure, implementing video content for our social media platforms, creating content, as well as, editing other content or making suggestions on other people’s content. Which made it easy for management to move him into more of a leadership role within our video production internship team. He was a natural leader, very hands on with his fellow interns, ran weekly meetings for the production team, made sure his team met proper deadlines and educated everyone, especially the non-tech savvy people on what the content will consist on or make suggestions to improve the project at the time. James, was not only insightful with the production team but also with the recruiting/ customer service side of the business. He definitely provided a few points which we use to this day. As you can see, he is very adaptable within the business world. We were sad to see him leave, he was a true asset to our company. Best luck James!
Maria Alejandre
I had the pleasure of working with James while he was doing a Video Production Internship with our company. James was a blast to work with, not only did fit right in with our team but he was very hands on with every project he was given. James is very thorough, insightful, and made everyone feel comfortable in front of the camera. Not only was he knowledgeable with the use of our camera equipment, editing, syncing, directing, problem solving, great a creating structure, implementing video content for our social media platforms, creating content, as well as, editing other content or making suggestions on other people’s content. Which made it easy for management to move him into more of a leadership role within our video production internship team. He was a natural leader, very hands on with his fellow interns, ran weekly meetings for the production team, made sure his team met proper deadlines and educated everyone, especially the non-tech savvy people on what the content will consist on or make suggestions to improve the project at the time. James, was not only insightful with the production team but also with the recruiting/ customer service side of the business. He definitely provided a few points which we use to this day. As you can see, he is very adaptable within the business world. We were sad to see him leave, he was a true asset to our company. Best luck James!
Maria Alejandre
I had the pleasure of working with James while he was doing a Video Production Internship with our company. James was a blast to work with, not only did fit right in with our team but he was very hands on with every project he was given. James is very thorough, insightful, and made everyone feel comfortable in front of the camera. Not only was he knowledgeable with the use of our camera equipment, editing, syncing, directing, problem solving, great a creating structure, implementing video content for our social media platforms, creating content, as well as, editing other content or making suggestions on other people’s content. Which made it easy for management to move him into more of a leadership role within our video production internship team. He was a natural leader, very hands on with his fellow interns, ran weekly meetings for the production team, made sure his team met proper deadlines and educated everyone, especially the non-tech savvy people on what the content will consist on or make suggestions to improve the project at the time. James, was not only insightful with the production team but also with the recruiting/ customer service side of the business. He definitely provided a few points which we use to this day. As you can see, he is very adaptable within the business world. We were sad to see him leave, he was a true asset to our company. Best luck James!
Credentials
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California Food Handler
National Restaurant AssociationSep, 2012- Oct, 2024 -
1st Dan - Black Belt
United World Tae Kwon Do AssociationOct, 2003- Oct, 2024
Experience
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Superbike Showroom
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United States
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Automotive
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1 - 100 Employee
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Marketing Manager
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Jun 2023 - Present
1. Marketing Strategy: Develop and implement result-oriented marketing strategies that align with Superbike Showroom's business goals. Identify market trends, analyze competitor activity, and capitalize on opportunities to enhance brand positioning and drive revenue growth. 2. Campaign Management: Oversee the end-to-end execution of marketing campaigns across various channels, including digital, traditional, and experiential. Collaborate with cross-functional teams to ensure seamless integration and maximum impact. 3. Brand Management: Uphold and strengthen the Superbike Showroom brand identity through consistent messaging, visual communication, and engaging brand experiences. Foster brand loyalty among our customer base and potential clients. 4. Digital Marketing: Harness the power of digital platforms to drive online presence, customer engagement, and lead generation. Monitor and optimize digital marketing efforts to enhance conversion rates and ROI. 5. Market Research & Analysis: Conduct comprehensive market research to identify customer needs, preferences, and emerging trends. Utilize data-driven insights to inform marketing strategies and optimize performance. 6. Budget Management: Effectively manage marketing budgets, allocating resources efficiently and tracking performance against key performance indicators (KPIs). 7. Team Leadership: Inspire and mentor a team of marketing professionals, encouraging creativity, collaboration, and professional development. Foster a positive work culture that embraces innovation and excellence. 8. Collaborative Partnerships: Establish and nurture relationships with external partners, agencies, and vendors to expand marketing capabilities and explore new collaborative opportunities. 9. Performance Measurement: Implement robust performance measurement frameworks to track the effectiveness of marketing initiatives. Present data-driven reports and actionable insights to senior management. Show less
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Valley Power Systems
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United States
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Truck Transportation
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1 - 100 Employee
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Parts Counterperson II
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Jan 2023 - Jun 2023
+Provides customer service and processes parts orders +Provides customer with technical data and part numbers +Responsible for all facets of parts order processing +Order data entry +Ability to review pricing and determine mark-ups +Provides follow up on orders and customer inquiries +Invoices customers +Process inventory functions for both cycle counts and annual +Maintain order files +promotes sales of all products +Provides customer service and processes parts orders +Provides customer with technical data and part numbers +Responsible for all facets of parts order processing +Order data entry +Ability to review pricing and determine mark-ups +Provides follow up on orders and customer inquiries +Invoices customers +Process inventory functions for both cycle counts and annual +Maintain order files +promotes sales of all products
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Operations & Marketing Manager
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Feb 2020 - Jan 2023
+ Created & maintained standard operating procedures such as: adding products to online inventory & dealer management system, service department request forms, and various training manuals + Created forms for service department to keep track of warranty and part metrics + Created email campaigns to increase consignment agreements and exposure + Lead on marketing plans, roadmaps, and statistical reports + Film and edit marketing photos and videos for social media platforms for increase in market exposure, online presence, and foot traffic into showroom + Created and tracked good Ads, Facebook / Instagram Ad, with over 2 million impressions in the first year and a 0.92% CTR + Level 1 IT support: website management, inventory management, Windows & software troubleshooting, back-end website services + Sign customers up for our consignment program, complete all necessary forms and DMV paperwork + Lead several teams to run a lean and proficient execution of online inventory additions and warranties + Answer inbound calls that pertain to sales, warranties, and inventory changes + Main point of contact for buyers for the dealership for part & pricing changes on inventory + Subject matter expert for dealer management software (Deskmanager): Used for inventory and sales tracking + Admin for website, social media platforms, and emails to ensure all systems are is good running order Show less
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Wilco Imaging, Inc.
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United States
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Wholesale
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1 - 100 Employee
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Marketing & Technology Specialist
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Jun 2018 - Feb 2020
+ Oversight of social media platforms and posts, leading to a 25% increase of brand recognition + Website development: added over 1,000+ products on website, increasing efficiency of website from a google developer rating of 34 to 67, updated all plugins and store to stay in compliance + Research and development of servers that meet customer specifications for vision systems + Leading production line of technicians to produce servers for customers to meet project timeline + Providing online and in-person customer support for any troubleshooting needs for computers + Develop, curate, and track customer experience through social media & CRM system + Create, outline, and structure lean business processes and procedures for all departments + Update and upgrade website content, blog, and plugins (Wordpress & Zoho) + Set up and schedule posts on all social media avenues + Produce and film video content for website for internal/external education, branding, and vendor rapport + Capture high-quality and professional product photos for marketing campaigns + Analyze and budget the benefits of tradeshows Show less
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Momentum Advertising
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Egypt
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Advertising Services
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1 - 100 Employee
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Video Production Intern
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Apr 2018 - Jun 2018
+In-studio video shoots +Assist producers and technical crew with teleprompter operation, lighting setups, HD & 4K camera operation. +Learn the best practices of on-set etiquette and support both narrative and corporate-style video shoots. +Practice working with tech industry experts and world-class instructors. +Work with cinematographers to efficiently set up documentary style interviews and capture B-roll. +Learn to move quickly in an unfamiliar environment and understand the opportunities and limitations of shooting on location. +Learn best practices for visual storytelling by filming B-roll, providing efficient on-set assistance, and understanding how to shoot for the edit. +Assisting with live streams to YouTube +Contribute to engaging livestream for Social Media events by helping with equipment setup, shadowing the Technical Director with live switching, audio mixing, Vmix Show less
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Franklin Templeton Investments
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Hungary
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1 - 100 Employee
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TA Client Representative
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Sep 2013 - Feb 2018
+Provide excellent customer service on a variety of telephone inquires in a fast paced, team oriented call center environment +Research inquiries and provide appropriate feedback including company policies, IRS requirements, and compliance requirements +Review, prepare, input and verify customer requests through the use of multiple computer applications while monitoring all time-sensitive monetary transactions +discuss company fund information, current market conditions and industry regulations with clients +Learn and apply department policies, procedures and requirements Show less
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Founder
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Mar 2015 - Sep 2017
+ Provide excellent customer service and ability to build rapport with all types of clients + Handled multiple projects in a timely manner to meet deadlines set with clients + Attention to detail when editing photos and videos to ensure premium quality work + Managed calendar and schedules to book clients at the best most convenient times + Conducted photo and video shoot with clear instructions for posing and composition + Recorded and reviewed all monetary transactions with clients for transparency for the services Show less
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Aewen Radio
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United States
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Musicians
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Marketing Coordinator & Audio Engineer
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Apr 2013 - Jan 2015
+ Developed marketing strategies to gain listeners and fans + Designed various ideas (contests, posts, content) to keep fan base entertained + Engineered multiple podcast files to be played on the radio + Brainstormed with other staff members to build new ideas to advance the company + Evaluated several radio personalities to see if they were a fit for the company + Developed marketing strategies to gain listeners and fans + Designed various ideas (contests, posts, content) to keep fan base entertained + Engineered multiple podcast files to be played on the radio + Brainstormed with other staff members to build new ideas to advance the company + Evaluated several radio personalities to see if they were a fit for the company
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Lowe's Home Improvement
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United States
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Retail
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1 - 100 Employee
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Customer Service & Sales Associate
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Mar 2013 - Dec 2013
+Assist customers in finding the perfect product to fit their needs +Use various sales techniques such as up-sale and cross-sale of products to meet and exceed the company's financial goal everyday +Maintain sales floor area clean and safe for customers and employees +Use of various powered tool station to cut, lift, move, and stock products to assist customers and to keep store organized +Assist customers in finding the perfect product to fit their needs +Use various sales techniques such as up-sale and cross-sale of products to meet and exceed the company's financial goal everyday +Maintain sales floor area clean and safe for customers and employees +Use of various powered tool station to cut, lift, move, and stock products to assist customers and to keep store organized
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Server
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Nov 2012 - Jan 2013
+Managed on average twenty four customers, by seating, taking orders, and serving food and beverages+Clarified and explained the food and beverage menu for customers if questions arose +Interacted with customers to provide a calm and friendly atmosphere+Managed multiple orders to keep the restaurant working at optimal speed+Helped other servers with delivering food and beverages to customers
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Busser
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Oct 2012 - Nov 2012
- Aided servers with delivering food and drinks to customers, and occasionally take orders for multiple tables- Delegated tasks to other bussers for proficient and effective service to meet customer demand- Managed bar/busser section of restaurant to keep area sanitary, organized, and stocked with all necessary utilities- Helped customers with their orders and aided in keeping customer clean and sanitary
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Delta Sigma Pi - Epsilon Phi
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United States
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Standards Chair
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Dec 2011 - May 2012
- To review member’s attendance and other infractions of policies- Handle disciplinary actions for the infractions against policies- Safeguard polices and standards of the Fraternity which include participation and obligations.
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Director of Brotherhood Games
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Jun 2011 - Dec 2011
- Conducted three month preparation for the event- Developed a script and audio recording of the production- Created two unique T-shirt designs- Managed twenty-three interns to execute the production
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Chinese Culture Organization
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United States
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Entertainment Providers
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Business Operations Officer
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Jan 2011 - May 2012
- Created business plans, market strategies, and revenue analysis for the organization. - Recorded the organization's operations and observed the organization's financial functions - Networked with other organizations on campus to create healthy public relations - Created business plans, market strategies, and revenue analysis for the organization. - Recorded the organization's operations and observed the organization's financial functions - Networked with other organizations on campus to create healthy public relations
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Treasuerer
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Sep 2009 - Dec 2011
- Maintained association's financial activities to meet projected financial goals of general meetings. - Managed all monetary transactions between members and created a ledger for all funds. - Managed $1,000 of the association's budget and allocated the funds where it was needed. - Maintained association's financial activities to meet projected financial goals of general meetings. - Managed all monetary transactions between members and created a ledger for all funds. - Managed $1,000 of the association's budget and allocated the funds where it was needed.
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Samahang Pilipino
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United States
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Performing Arts
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1 - 100 Employee
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Pilipino Culture Night Stage Crew
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Jan 2007 - Jan 2007
- Oversaw all technical operations in the venue for the event to be run smoothly - Provided positive moral support for actors and actresses who were nervous and distraught - Oversaw all technical operations in the venue for the event to be run smoothly - Provided positive moral support for actors and actresses who were nervous and distraught
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Folsom Family Tae Kwon Do
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United States
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Wellness and Fitness Services
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Assistant Instructor
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May 2005 - Jun 2006
- Conducted classes of twenty students of various ages and promoting the importance of self defense and positive moral values - Managed and built rapport with a large student base, for over 100 students - Conducted classes of twenty students of various ages and promoting the importance of self defense and positive moral values - Managed and built rapport with a large student base, for over 100 students
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Wendy's
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Denmark
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Technology, Information and Internet
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1 - 100 Employee
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Crew Member
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Jun 2005 - Sep 2005
- Worked in a fast-paced, high-energy environment provided extraordinary customer service, built friendly rapport with customers and staff - Multi-tasked between cashier, taking orders, bagging, cleaning, inventory while building proper ethics and organizational skills - Worked in a fast-paced, high-energy environment provided extraordinary customer service, built friendly rapport with customers and staff - Multi-tasked between cashier, taking orders, bagging, cleaning, inventory while building proper ethics and organizational skills
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Education
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2006 - 2012
California State University-Sacramento
Undergraduate, International Business
Community
