Experience

Spacecare Ltd

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Senior Contracts Manager

  • Nov 2022 - Present

• Contracts Manager

  • Oct 2017 - Nov 2022



Premier Vinyl Solutions Ltd

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• Sales and Marketing Manager

  • Aug 2016 - Jul 2017

  - Initially starting this role as a fixed 1-month contract to help PVS to generate new leads, I quickly had a positive impact on sales with the introduction of two new customers. Due to my success in the role PVS decided to employ me on a part time basis while studying in my final year. - Responsible for all the marketing & sales that go through the organisation. Day to day this involves identifying new opportunities, maintaining Google AdWords & Analytics, liaising with potential and existing customers, creation and management of website, and targeted industry sales campaigns. - Introduced a CRM system to the organisation, allowing me to efficiently track customer interaction whilst being able to get back in contact with previous customers and build successful relationships. - Through outbound calls, quotations and providing new product information I have acted as a focal point for new customers to contact often leading to repeat business.



Bosch Security and Safety Systems

• Germany
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Sales Country Marketing Assistant UK at Bosch Security Systems

  • Jul 2015 - Aug 2016

  - Introduced Bosch Connect an internal social media platform to flatten communication between the sales team and provide a contact point for all sales staff. - Involved in all of Bosch Security Systems marketing strategy throughout the UK, including bespoke advertisements, social media activities, website maintenance and hosting and organising our own events. - I was promoted to exhibition manager in the UK. Representing, organising and being the go to contact for all trade shows and exhibitions in the UK for Bosch Security Systems. - Representing Bosch at the UK shows meant I had first-hand experience with key decision makers. Communicating the Bosch brand and technology in a way that allowed our sales team an opportunity with that company. - Acted on behalf of the sales team, by identifying opportunities within the industry and setting up appointments for the salesman in that area. - Constantly updating and adding to Bosch’s CRM system to provide the sales team accurate and reliable information when contacting customers. - Built key relationships with suppliers as well as customers, by being friendly, consistent and reliable. - The role taught me and made me develop my organisation skills, after taking on more sales and marketing responsibilities, I was often out of the office for days at a time. Meaning I had to find the right balance in order to make sure my work was always at a good standard.



Network Research

• United Kingdom
• Market Research
• 1 - 100 Employee

• Market Researcher

  • Oct 2013 - Jul 2015

  - Successfully gathered quantitative and qualitative data for clients such as HSBC, Lloyds and Scottish widows about the service they provide for their customers. Using in house software whilst supporting colleagues when they have issues. As the information I was gathering was about their bank, I had to be extremely resilient when on the phone in order to gain the feedback and hit my targets. - I have gained excellent communication skills as I had to obtain accurate feedback whilst staying impartial and professional. I’ve also had to ensure when taking customer feedback that my comments are consistently accurate while maintaining consistently high targets.



Moss

• United Kingdom
• Retail Apparel and Fashion
• 300 - 400 Employee

• Sales Advisor

  • Sep 2010 - Sep 2012

  - My part time job at moss bros was my first real experience in a fast-paced selling environment. My responsibilities included; Calculating daily revenue, stock management and managing the hire department in absence of a manager. My main responsibilities were to work on the shop floor as a sales advisor, fitting customers for suits recommending items based on their requests. - This role enabled me to gain exceptional communication skills as I could liaise with customers on a day to day basis. Having to identifying what exactly the customer required, effectively providing a personal service. It helped me to work in a target driven environment where I consistently beat targets, averaging one thousand five hundred pounds’ worth of sales a week, on an eight-hour contract.