James Jensen
Director of EHR at Optimae LifeServices- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Post Graduate Program in Business Analysis
Purdue UniversityJun, 2022- Oct, 2024 -
Digital Project Manager
SimplilearnMay, 2022- Oct, 2024 -
Responsive Web Design
freeCodeCampMay, 2020- Oct, 2024 -
From Vision to Action Leadership Training
Morning Star AssociatesNov, 2017- Oct, 2024 -
Brain Injury Training
State of IowaMay, 2013- Oct, 2024 -
CPI
-Jul, 2010- Oct, 2024 -
CPR and First Aid
American Heart AssociationApr, 2023- Oct, 2024 -
Certified Electronic Health Record Specialist
National Healthcareer Association (NHA)Jan, 2017- Oct, 2024 -
IIBA Member
IIBAAug, 2022- Oct, 2024 -
Iowa Mandatory Reporting
CE-SolutionsJul, 2018- Oct, 2024
Experience
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Optimae LifeServices
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United States
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Mental Health Care
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200 - 300 Employee
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Director of EHR
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May 2013 - Present
• Responsible for the overall implementation, adoption, and training of the company’s electronic health record (EHR) system, by collaborating with program leadership, quality, technology, billing, and care teams across the company. • Maintains a familiarity with best practice protocols for all departments within the company (i.e. Billing, Behavioral Health, Rehabilitation Services, Home Health, Community Services, etc.) and with federal and state requirements/programs (i.e. HIPAA, MIPS, Payer Incentive Programs, etc.) • Fosters a positive culture of change and improvement by providing clear and open communications and encouraging team members to provide their own feedback in order to instill a sense of ownership in day to day processes. • Monitors key performance indicators (KPIs) and presents them to teams with suggestions for possible areas of concern, solutions, and upcoming opportunities. • Maintains a working relationship with the EHR vendor and any third-party companies in order to voice team needs, plan for upcoming changes, and develop long-term strategies to support the sustainability of the EHR processes with the company. • Facilitates and manages team meetings, timelines, project scope, and the quality of projects. Show less
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Family Support Worker
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Sep 2012 - May 2013
• Empowering new and young families to engage in partnering with the early childhood systems in their area and embrace their new role as a parent or caretaker. Goals and plans were created and maintained for each family’s individual needs, in order to assist them in building a better bond with their child, build various parenting skills, and connect with needed resources. • Initial paperwork was organized and maintained, organizing schedules, daily documentation completed, and other various office tasks or projects were completed as assigned. Show less
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Lutheran Services in Iowa
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United States
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Mental Health Care
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200 - 300 Employee
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Caseworker
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May 2012 - Sep 2012
• Empowering children and families by providing skill-based interventions to address behavioral needs that accompany a mental health diagnosis. These interventions included ongoing assessments, developing and editing plans based on the child and/or family’s needs, collaborating with other team members at family team meetings, and implementing plans to help children and families build the necessary skills needed to thrive. • Daily documentation was completed, organization of schedules, and other various office task were completed as assigned. Show less
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Christian Opportunity Center
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United States
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Non-profit Organizations
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1 - 100 Employee
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Living Skills Advisor
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Jun 2010 - May 2012
• As a Living Skills Advisor, I was a type of direct support professionals who was responsible for supervising and providing interactive training for people with disabilities in an intermediate care facility home setting. I aided people with disabilities in completing household chores, participating in group or relaxing activities and with personal grooming/hygiene. • I also, completed daily documentation and communicated the needs of the home and people living there with other staff members and supervisors. Show less
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Central College
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United States
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Higher Education
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300 - 400 Employee
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Student Worker
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Aug 2008 - May 2012
• Assisted with events and meals within Central’s campus, by opening, prepping, closing, and clean assigned stations. For special events, I would wait on tables, manage food and drink orders, clear place settings, and help with the event clean up. • Assisted with events and meals within Central’s campus, by opening, prepping, closing, and clean assigned stations. For special events, I would wait on tables, manage food and drink orders, clear place settings, and help with the event clean up.
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Hy Vee
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United States
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Personal Care Product Manufacturing
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1 - 100 Employee
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KITCHEN ASSITANT/CUSTOMER SERVICE/CASHIER
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2006 - Jan 2009
• As a Kitchen Assistant, I provided prompt, efficient and friendly customer service. Reviewed and filled customer orders for the day. Handled food in a safe manner and ensured the work area was always clean and neat. • As a Cashier, I provided fast and friendly service to customers, assisted them with questions and request. Operated a cash register and assisted in replenishing products as needed. • As a Custom Service Clerk, I was responsible for processing mail, cashing checks, selling money orders, selling tickets via Ticketmaster, and collecting dry cleaning orders for customers. Additionally, provided excellent customer service by answering phones and addressing customer complaints. Show less
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Education
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2022 - 2022
Purdue University
Post Graduate Certification, Business Analysis -
2016 - 2016
Ashworth College
Career Certification, Electronic Health Records Management -
2008 - 2012
Central College
Bachelor of Arts (BA), Psychology -
2004 - 2008
Newton Senior High School
High School Diploma
Community
