Senior Product Manager

• May 2022 - Present

Senior Product Manager at AND Digital

• Oct 2017 - May 2022

Product Manager at Flutter

• Jul 2021 - Jan 2022

Product Manager at Lowell Group

• Sep 2020 - Jul 2021

Product Manager for mobile development of a iOS & Android debt collection / financial planningapplication with focus on "ethical debt management"- Oversaw product development through inception, discovery, delivery to launch- Developed product roadmap and go-to-market launch plan in collaboration with client Worked to establish better product practices, notably the discovery/design process, use of product KPIs and prioritisation- Nominated for Digital Award due to high quality of UX and innovative debt management features

Product Manager at British Airways

• Jan 2018 - Mar 2020

Product Manager for two teams at BA; Android native app and then later the "My Account" web application on ba.com- Launched first "product" team for Loyalty area of ba.com, including: formulating product vision and roadmap with the business, leading Discovery and User Research activities for multiple workstreams, and managing dual track backlogs for discovery and dev- Built new Loyalty application and back end replatform, creating a new Exec Club dashboard and led a design sprint to rapidly ideate, design and test a range of concepts for Avios Redemption bookings - Product Owner for Non-Selling product stream, covering both Android and iOS apps. Implemented revamp of booking timeline and oversaw migration to Kotlin & Swift

Agile Business Analyst

• Aug 2016 - Oct 2017

Working within the FT.com programme to deliver flagship "Next" website and award winning Webapp, I have performed agile business analysis within both Scrum and Kanban while also performing agile coaching responsibilities to ensure high performance within my teams. Within this period I have also experience of product management, pitching and taking control of one of the handful of initiatives chosen for FT's annual "acceleration month". Main responsibilities include: - Eliciting needs of business - Data analysis and customer councils/user testing to understand user needs and behaviour - Backlog management and production of user stories (Trello & JIRA) - Story decomposition and elaboration - Storyboarding – facilitation of sketching sessions - Working with PO to understand Business value & Prioritisation - Facilitating planning and estimation sessions - Facilitating retrospectives

Business Analyst

• Nov 2014 - Aug 2016

Worked as a Business Analyst on a number of projects across Retail (Sainsbury's), Logistics (Royal Mail) and Not for Profit (Francis Crick Institute) organisations. Key responsibilities included Stakeholder management, Project Scoping, Project Planning, Requirements Gathering, Risk Management, Testing/UAT and the design & implementation of bespoke training courses. Experience in both Waterfall and Agile environments. Awards: 2015 BA Delivery Award - (Francis Crick Email Migration)

GIS Software Consultant

• Jun 2009 - Oct 2014

At Geoplan I was involved in a wide range of business functions and developed a high level of knowledge and skill in both a technical (GIS software, database & stastistical analysis) and non-technical capacity (project management, business analysis, software training, business development). Within these 5 years my achievements and responsibilities included being project manager for the development of Geoplan's flagship on line software product; lead technical consultant on a worldwide mapping system project for a global fast food chain; as well as being a senior member of the Consultancy team. Key Responsibilities: - Project Management, - Business Development - Requirements Gathering - Geospatial Analysis - Test Management - Training