Experience

Brosnan & Associates, LLP

• United States
• Law Practice
• 1 - 100 Employee

• Paralegal

  • Feb 2022 - Present



Northwell Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Product Services & Management Specialist

  • Aug 2019 - Oct 2021

  • Provide customer service to end users to ensure satisfaction in the usage of the electronic health record • Analyze and optimize business operations and workflows within outpatient facilities • Prioritize and manage multiple projects and tasks in a demanding healthcare IT environment • Define and address stakeholder questions and requests in order to build strong relationships • Participate in quality assurance testing of application upgrades in order to ensure effective rollouts • Serve as an on-site leader in order to guide the successful adoption of the Allscripts application • Develop education materials and reference guides in order to aid the learning of new workflows • Update healthcare provider contact details to assure proper distribution of private health information • Collect and organize complex technical, management, and administrative information required for documentation preparation. • Format and edit technical documents according to documentation framework and ensure accuracy and completeness of technical documentation. • Place Serology Lab orders during COVID-19 pandemic to increase testing abilities Show less



1847Financial - Formerly known as Wealth Continuum Group

• United States
• Financial Services
• 1 - 100 Employee

• Social Media & Marketing Intern

  • Sep 2018 - Dec 2018

  • Facilitated the social selling and social networking mission for advisers • Implemented and analyzed marketing and social media campaigns to develop successful programs • Expanded advisers’ clientele through content writing concerning 401k and 403b contributions • Planned monthly events to strengthen team building and communication among office members • Communicated with industry professionals about seminar opportunities concerning tax advantages, loan payment, and retirement plans • Received first-hand experience of Financial Services Industry through interactions with skilled advisers Show less



Connecticut VA Healthcare System

• United States
• 1 - 100 Employee

• Volunteer

  • Jan 2018 - May 2018

  • Discharged and directed patients to different departments in order to improve appointment efficiency • Communicated with physicians concerning patients’ treatment process • Interacted with patients in order to address concerns and increase satisfaction • Discharged and directed patients to different departments in order to improve appointment efficiency • Communicated with physicians concerning patients’ treatment process • Interacted with patients in order to address concerns and increase satisfaction