Operations Assistant & Book-Keeping

• Apr 2021 - Present

91B - Wheeled Vehicle Mechanic

• Dec 2018 - Present

Operations Assistant

• Apr 2021 - Sep 2022

Technical Support Technician

• Mar 2019 - Dec 2020

Geek Squad Advanced Repair Agent

• Mar 2017 - Oct 2018

Perform diagnostics and navigate requested and recommended repairs in a timely fashion Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices Partner with other team members to ensure proper documentation of client requests Support Geek Squad efforts to protect the world, one device at a time. Perform diagnostics and navigate requested and recommended repairs in a timely fashion Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices Partner with other team members to ensure proper documentation of client requests Support Geek Squad efforts to protect the world, one device at a time.

Brand Ambassador

• Aug 2015 - May 2017

Hitting the streets everywhere and attending on-site events at bars, restaurants, nightclubs, pool parties, concerts, and festivals. Responsible for Marketing and Advertising to get every person to sign up for Uber! Inspired a part of event operations. Helping riders and trouble shoot and increasing the percentage of completed to requested trips. Amplified as the top performing BA at 3 events averaging 40 signups per event. Aiding Uber events/partnerships to engage attendees as street marketing team. Show less

Computer Repair Technician

• May 2009 - Dec 2016

Reviews customers complaint to determine details of equipment problems Disassembles machines to examine parts, for wear or defects, using hand or power tools and measuring devices Conducts diagnosis of problems according to customer complaint May communicate with or conducts rework to ensure successful and efficient repair of units Repairs laptop or desktop units according to requirements, using hand or power tools and measuring devices Reassembles machines after making repairs or replacing parts Analyzes equipment performance assess equipment functioning Cleans, or adjusts mechanical parts to maintain machines' operating efficiency and to prevent breakdowns or repeat return for repair Installs and configures new equipment, including operating software or peripheral equipment as required Reads and researches specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments Maintains repair parts inventories and places order for any additional parts needed for repairs Reinstalls software programs or adjust settings on existing software to fix machine malfunctions Compares findings with the customer’s reported problem and advises customer call center of failures found Runs basic tests (mri and e-test) Show less

Military Carpenter

• May 2010 - Dec 2014

Construct and maintain rigging devices, trusses and other structural assembliesAssist in building layout, framing, sheathing, fabrication and roofing structuresPerform basic carpentry and masonry skillsAssist in the performance of combat engineer missionsConstruct concrete form work for slabs, walls and columns

E-4

• May 2010 - Dec 2014

Soldier

• May 2010 - Jul 2010

Soldier

Assistant Sales Manager

• Aug 2006 - Aug 2009

Extensive knowledge of store merchandising and retail management practices and procedures. Effective oral and written communication skills necessary to communicate with all levels of internal and external associates. Analytical ability necessary to gather and interpret information and then implement developed and approved solutions. Extensive knowledge of store merchandising and retail management practices and procedures. Effective oral and written communication skills necessary to communicate with all levels of internal and external associates. Analytical ability necessary to gather and interpret information and then implement developed and approved solutions.

Store Associate

• Aug 2005 - Aug 2006

Responsible for providing superior customer service in pristine clean stores under the guidelines of the company policies and all applicable laws. Strive to increase sales through suggestive selling and accurate recording of sales. Role model and demonstrate the company's core values of respect, honesty,integrity, diversity, inclusion and safety of others. Responsible for providing superior customer service in pristine clean stores under the guidelines of the company policies and all applicable laws. Strive to increase sales through suggestive selling and accurate recording of sales. Role model and demonstrate the company's core values of respect, honesty,integrity, diversity, inclusion and safety of others.