James Agape

Office Associate at Mettā
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Credentials

  • EF SET English Certificate 77/100 ( C2 Proficient )
    EF Standard English Test (EF SET)
    Feb, 2020
    - Nov, 2024

Experience

    • Kenya
    • Strategic Management Services
    • 1 - 100 Employee
    • Office Associate
      • Feb 2019 - Present

      - Welcoming clients and directing them to the relevant office personnel - Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, client blog posts, and presentations. - Maintaining general office files, including job files, vendor files, and other files related to the company’s operations. - Overseeing the maintenance of office facilities, and equipment. - Liaising with suppliers to coordinate the purchase of office supplies and equipment. - Performing basic bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. - Performing other relevant duties when needed especially, when one of the team members goes on leave. - Coordinating office events Show less

    • Kenya
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Accounts Receivable Specialist
      • Oct 2018 - Jan 2019

      -Posted transactions to ledgers, journals and other records. -Researched and resolved invoice discrepancies and issues.-Produced monthly reports for management review, thus allowing them to make favorable optimum decisions regarding operations of the company.-Assisted with month end closing. -Provided supporting documentation for audits.-Maintained accurate historical records to allow for future reference. -Sorted, coded and matched invoices. -Assembled, reviewed and verified invoices. -Set invoices up for payment.-Entered and uploaded invoices into the ERP system. -Flagged and clarified any unusual or questionable invoice items or prices. Show less

    • Logistics Coordinator
      • Jul 2018 - Oct 2018

      -Facilitated the shipping of products from one destination to another.-Prepared loads for shipment.-Managed activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met. -Arranged transportation, scheduled staff and orchestrated deliveries to meet customer demands with little to no delay. -Received products and coordinated delivery.-Streamlined shipping and transportation processes. -Collaborated with the warehouse to department making sure capacity was kept at optimal levels. Show less

    • Oil and Gas
    • 100 - 200 Employee
    • Customer Service Representative
      • Oct 2017 - Jan 2018

      -Responded promptly to customer inquiries. -Maintained a positive, empathetic and professional attitude towards customers at all times. -Acknowledged and resolved customer complaints. -Kept records of customer transactions, interactions, comments and complaints. -Coordinated and communicated with colleagues as necessary. -Provided feedback to management on the efficiency of the customer service process. -Communicated with customers through various channels. -Processed orders, forms, applications and requests. Show less

    • Kenya
    • Human Resources Services
    • 1 - 100 Employee
    • Graduate Trainee
      • Aug 2017 - Sep 2017

      Professional life skills training. -Soft skills. -Entrepreneurship skills -Career Skills Professional life skills training. -Soft skills. -Entrepreneurship skills -Career Skills

    • Kenya
    • Financial Services
    • 700 & Above Employee
    • Procurement Intern
      • Feb 2016 - May 2016

      -Determined if inventory quantities are sufficient for needs, ordering more materials when necessary. -Prepared purchase orders and sent copies to suppliers and to departments originating requests. -Responded to customers and supplier inquiries about order status, changes or cancellations. -Contacted suppliers in order to schedule or expedite deliveries and to resolves shortages, missed or late deliveries and other problems. -Assisted the procurement supervisor In comparing prices, specifications, and delivery dates in order to determine best bid among potential suppliers. -Checked shipments when they arrived to ensure that orders had been filled correctly and that goods met agreed specifications as per the terms of contract. Show less

    • Kenya
    • Financial Services
    • 700 & Above Employee
    • Procurement Intern
      • Feb 2015 - May 2015

      -Tracked the status of requisitions, contracts and orders. -Assisted in preparing, maintaining and reviewing purchasing files, reports and price lists. -Compared supplier bills with bids and purchase orders in order to verify accuracy. -Located suppliers, using sources such as catalogs and the internet, and interviewed them to gather Information about products to be ordered. -Collaborated with the procurement supervisor in preparing of Local Purchase Orders ( L.P.Os ) and sending them out to approved suppliers so as to allow for delivery of goods. -Provided assistance in calculating cost of orders and charging or forwarding invoices to appropriate accounts. Show less

Education

  • DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)
    Bachelor of Purchasing and Supplies Management, Purchasing, Procurement/Acquisitions and Contracts Management
    2013 - 2016
  • Kenya Institute of Professional Studies
    Diploma Shipping and Logistics ( ABMA ), Logistics, Materials, and Supply Chain Management
    2017 - 2018

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