Project Manager

• Jan 2020 - Present

Associate Consultant / Agile Coach / Trainer

• Jan 2017 - Present

Project Manager (Contract)

• Jan 2017 - Dec 2019

Supporting the delivery of client's innovations projects across business and technology departments. Supporting the delivery of client's innovations projects across business and technology departments.

PMCF Project Manager (Secondment)

• Jun 2015 - Jan 2017

Drove forward the delivery of innovative primary care access solutions as part of a Prime Minister's Challenge Fund (GP Access Initiative) Wave 2 programme of work at South Worcestershire’s GP Federation (covering 32 practices, 300K patients). Accountable for a £2.8M budget management, strategic forecasting and scenario planning. Successfully delivered project management of client's new healthcare service launches, including extended hours face-to-face clinics, urgent visiting services and a clinical contact centre offering remote consultations. Developed and embedded functional operational dashboard to underpin strategic decision making. Accountable for stakeholder management across both client and wider audiences up to commissioner level including all progress updates into programme board. Show less

Project Manager

• Sep 2014 - Dec 2016

Delivered digital healthcare products and services in partnership with other healthcare providers to revolutionise patient care within the NHS to deliver healthcare in the digital age. Managed five concurrent projects that delivered quality digital platforms on schedule to a £300K budget. Successfully led a mixed-discipline, dispersed project team of eight to work with private and public sector health companies, facilitating a partnership approach throughout the project lifecycle from inception to completion. Seconded to client as detailed above, matrix-managed on delivery. Show less

Portfolio Consultant

• Jul 2014 - Aug 2014

Facilitated the transformation of client's IT portfolios to the concept of an Investment Management Office, a model whereby projects are prioritised, delivered and tracked based on a shared view of benefit. Liaised with senior stakeholders to drive forward a dashboard of executive-level KPIs. Championed the transformation through internal team discussions and communications. Facilitated the transformation of client's IT portfolios to the concept of an Investment Management Office, a model whereby projects are prioritised, delivered and tracked based on a shared view of benefit. Liaised with senior stakeholders to drive forward a dashboard of executive-level KPIs. Championed the transformation through internal team discussions and communications.

Senior Consultant

• Mar 2012 - Aug 2014

Helping clients take innovative products to market by seamlessly integrating into their organisations and then utilising adaptive project management to create a delivery solution that works best for each client's unique context. Clients included: NHS local, British Council, Made Media, Halfords, Foreign & Commonwealth Office, Trinity Mirror, Astadia, Jaguar Land Rover (via Connect Group). Helping clients take innovative products to market by seamlessly integrating into their organisations and then utilising adaptive project management to create a delivery solution that works best for each client's unique context. Clients included: NHS local, British Council, Made Media, Halfords, Foreign & Commonwealth Office, Trinity Mirror, Astadia, Jaguar Land Rover (via Connect Group).

Agile Coach and Trainer

• Jun 2014 - Jul 2014

Delivered Agile / Scrum training to key project resources on high-profile delivery projects. Provided on-the-job agile coaching to delivery team members, drawing on experiences to make observations and recommendations to hone the team’s overall capability and effectiveness. Delivered Agile / Scrum training to key project resources on high-profile delivery projects. Provided on-the-job agile coaching to delivery team members, drawing on experiences to make observations and recommendations to hone the team’s overall capability and effectiveness.

Engagement Manager

• Sep 2013 - Jun 2014

Worked with international clients (ISO, Rexam Beverage Can Europe, BD Kiestra) to manage the development, delivery and deployment of cloud-based solutions (Salesforce, Zuora and ServiceMax) to market. Brought together globally dispersed teams to deliver effectively through agile methodologies. Worked with international clients (ISO, Rexam Beverage Can Europe, BD Kiestra) to manage the development, delivery and deployment of cloud-based solutions (Salesforce, Zuora and ServiceMax) to market. Brought together globally dispersed teams to deliver effectively through agile methodologies.

Consultant

• Aug 2013 - Sep 2013

Interviewed client's core project team members to appropriately shape a project retrospective workshop. Facilitated the workshop to objectively drive out targeted and timely action points to enable continued delivery success. Interviewed client's core project team members to appropriately shape a project retrospective workshop. Facilitated the workshop to objectively drive out targeted and timely action points to enable continued delivery success.

Consultant

• Aug 2013 - Sep 2013

Analysed client's available project information to appropriately shape a project retrospective workshop. Facilitated the workshop to objectively drive out targeted and timely action points to enable continued delivery success. Analysed client's available project information to appropriately shape a project retrospective workshop. Facilitated the workshop to objectively drive out targeted and timely action points to enable continued delivery success.

Consultant

• Jun 2013 - Jul 2013

Facilitated the shaping of the client's 5-year programme to transform business operations. Worked with key members of the digital team, as well as wider business stakeholders, to promote a product-based approach to programme management. Developed and effectively handed over a suite of management and reporting tools for the onward successful management of the programme. Facilitated the shaping of the client's 5-year programme to transform business operations. Worked with key members of the digital team, as well as wider business stakeholders, to promote a product-based approach to programme management. Developed and effectively handed over a suite of management and reporting tools for the onward successful management of the programme.

Consultant

• May 2013 - Jun 2013

Implemented an agile process for managing the support workstream across multiple clients, including a reporting tool for increased visibility of workload, transparency of progress and simplified prioritisation to ensure support tickets remained within service levels. Implemented an agile process for managing the support workstream across multiple clients, including a reporting tool for increased visibility of workload, transparency of progress and simplified prioritisation to ensure support tickets remained within service levels.

Project Management Consultant / Technical Project Manager / ScrumMaster

• Jan 2013 - Apr 2013

Conducted a review of the client's Digital programme's governance, delivery and communications processes, driving out a go-to operating model and action plan to ensure benefits driven delivery. Stood in as technical project manager and ScrumMaster on the new content management system project, helping to ensure core platform delivery in time for rollout to country operations. Conducted a review of the client's Digital programme's governance, delivery and communications processes, driving out a go-to operating model and action plan to ensure benefits driven delivery. Stood in as technical project manager and ScrumMaster on the new content management system project, helping to ensure core platform delivery in time for rollout to country operations.

Programme Manager

• Mar 2012 - Dec 2012

Managed a £3M programme of work on behalf of the NHS and Maverick Television to deliver digital health care products. Facilitated and managed a dispersed consortium to align delivery and change management against the programme. Accountable for stakeholder management. Managed a £3M programme of work on behalf of the NHS and Maverick Television to deliver digital health care products. Facilitated and managed a dispersed consortium to align delivery and change management against the programme. Accountable for stakeholder management.

Digital Solutions Designer

• Jan 2010 - Feb 2012

Accountable for strategic content architecture across all project and business-as-usual deliverables; ensuring consistent technical approach, adherence to business processes. Accountable for strategic content architecture across all project and business-as-usual deliverables; ensuring consistent technical approach, adherence to business processes.

Web Producer

• Feb 2006 - Jan 2010

Virtual team management across digital e-commerce team spanning multiple projects. Responsible for digital channel projects that delivered first-class user experience.

Change Analyst

• Apr 2005 - Feb 2006

Responsible for ensuring project teams were clear on requirements for project delivery throughout the project lifecycle.

Technical Delivery Lead, Egg Investments

• Nov 2001 - Apr 2005

Responsible for technical matters relating to the online funds supermarket, including the maintenance and control of third parties for IT support and back-office administration.

Placement Student

• Aug 1999 - Jun 2000

3rd year placement of university degree course. Responsible for translating product, technical and legal documents (both English to German and German to English), creating training CDs for worldwide distribution, involved in the development of teleconferencing as a training delivery method, completed project administration for new product development and launches and had daily interaction with departmental heads, project managers and marketing and training colleagues in German. 3rd year placement of university degree course. Responsible for translating product, technical and legal documents (both English to German and German to English), creating training CDs for worldwide distribution, involved in the development of teleconferencing as a training delivery method, completed project administration for new product development and launches and had daily interaction with departmental heads, project managers and marketing and training colleagues in German.