Experience

Hong Kong Maxim's Group

• Hong Kong
• Food and Beverage Services
• 500 - 600 Employee

• Senior Operations Executive

  • Aug 2022 - Present

• Maxim's Trainee

  • Aug 2021 - Jul 2022

  • Attached to Shake Shack and responsible for Operations, Marketing, and TrainingOperation: Supporting new store opening in Citigate; Expanding brand exposure in international schools; Coordinating with Deliveroo, Foodpanda on dark kitchen; Supporting POS, Kiosk ordering flow and payment settingsMarketing: Collaborating with HYPEBAE to publish limited edition products; Designing year-end survey to better understand demographic of customers; Publishing gift cards 2022; Starting up community building project to drive traffic to local Shack Training: Designing SharePoint Site to standardize online training for frontline staff; Initiating Trainer-Trainee Program to enable fast track promotion for experienced F&B staffs Show less



CLP

• Hong Kong
• Utilities
• 700 & Above Employee

• Graduate Intern, Data Governance

  • Sep 2020 - Aug 2021

  • Identify operations involving paper forms for streamlining • Support review of operations for automation • Assist the business units to management data related risks and identify areas of improvements (e.g. carrying out data practices health check, reviewing customer data repositories) • Implement initiatives to update customer data and improve data quality • Support to plan, organise and implement initiatives in digital business unit • Identify operations involving paper forms for streamlining • Support review of operations for automation • Assist the business units to management data related risks and identify areas of improvements (e.g. carrying out data practices health check, reviewing customer data repositories) • Implement initiatives to update customer data and improve data quality • Support to plan, organise and implement initiatives in digital business unit



HKBN

• Hong Kong
• IT Services and IT Consulting
• 700 & Above Employee

• Summer Associate, Legal & Regulatory Department

  • Jun 2020 - Sep 2020

  • Job-shadowing with CEO (NiQ Lai) to conduct meetings and collaborating with companies • Drafting and reviewing various customers and collaboration agreement • Reviewing press releases and other marketing materials • Undertaking legal research • Drafting company’s policy on dawn raid • Compiling legal information and referral resources • Job-shadowing with CEO (NiQ Lai) to conduct meetings and collaborating with companies • Drafting and reviewing various customers and collaboration agreement • Reviewing press releases and other marketing materials • Undertaking legal research • Drafting company’s policy on dawn raid • Compiling legal information and referral resources



Prudential Hong Kong

• Hong Kong
• Insurance
• 700 & Above Employee

• Legal Support Clerk

  • Jan 2020 - Jun 2020

  • Assembling and organizing information for legal forms and documents • Conducting legal researches and precedents and preparing summaries of findings • Assisting in drafting and translating T&Cs of newly established insurance products in both Chinese and English versions • Assembling and organizing information for legal forms and documents • Conducting legal researches and precedents and preparing summaries of findings • Assisting in drafting and translating T&Cs of newly established insurance products in both Chinese and English versions



Wonderful Sky Financial Group Limited

• Hong Kong
• Public Relations and Communications Services
• 1 - 100 Employee

• Translator

  • Jul 2018 - Sep 2018

  • Translating and transcribing market research in both English and Chinese for commercial fields • Translating and proofreading documents which are going to be published publicly on the Stock Exchange of Hong Kong Limited, including Announcement and Notices, Circulars, Listing Documents and Financial Statements • Translating and transcribing market research in both English and Chinese for commercial fields • Translating and proofreading documents which are going to be published publicly on the Stock Exchange of Hong Kong Limited, including Announcement and Notices, Circulars, Listing Documents and Financial Statements



ONG & CHUNG SOLICITORS

• Hong Kong

• Summer Student

  • Aug 2017 - Aug 2017

  • Carrying out legal research and drafting chronology for each case • Preparing contentious cases such as contractual disputes and matrimonial matters • Carrying out legal research and drafting chronology for each case • Preparing contentious cases such as contractual disputes and matrimonial matters



Kenneth C.L. Chan's Chambers

• Hong Kong SAR

• Summer Student

  • Jul 2017 - Jul 2017

  • Assisting barrister to prepare relevant documents for court hearings • Conducting researches on civil contentious matters • Assisting barrister to prepare relevant documents for court hearings • Conducting researches on civil contentious matters



Census and Statistics Department, HKSAR

• Hong Kong
• Government Administration
• 1 - 100 Employee

• Enumerator

  • Jun 2016 - Aug 2016

  • Collecting a wide range of data topics based on the population and broad demographic changes in Hong Kong • Interviewing hundreds of households in Sha Tin and conducting several visits to complete interviews • Collecting a wide range of data topics based on the population and broad demographic changes in Hong Kong • Interviewing hundreds of households in Sha Tin and conducting several visits to complete interviews