James Wood
SVP, Solution Architecture at Interactions LLC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Stow, Massachusetts, United States, US
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Experience
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Interactions LLC
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United States
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Software Development
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200 - 300 Employee
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SVP, Solution Architecture
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Sep 2018 - Present
Franklin, MA Responsible for Growing and Leading the Conversational Design, Development and QA Practices delivering our IVA Solutions. Working with Prospects and Clients to create Innovative Integration Architectures and build confidence and credibility.
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Senior Director of Application Development
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Jul 2010 - Sep 2018
Franklin, MA Established and Grew our Contact Center Conversational IVA Application Development Practice during a period of very high growth.
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VP - Americas Engineering
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Dec 2002 - Jul 2010
Acton, MA Engineering, Integrated and Operated Natural Language Conversational IVRs for clients in the US, Canada and EMEA.
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Professional Services Engineer
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Feb 2002 - Dec 2002
Bethel Park, PA
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Professional Services Engineer
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Jan 2000 - Jan 2002
Auckland, New Zealand
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Education
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The University of Auckland
Bachelor of Engineering (w/ honors), EEE
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