Experience

MME Consulting, Inc.

• United States
• Computer Networking Products
• 1 - 100 Employee

• Project Supervisor

  • Sep 2017 - Present

  IT work for Dentists and Orthodontic professionals. IT work for Dentists and Orthodontic professionals.



Electronic Transaction Consultants

• Greater Seattle Area

• System Administrator

  • Dec 2010 - Sep 2017



ECG Management Consultants

• United States
• Business Consulting and Services
• 300 - 400 Employee

• Technical Support Specialist

  • Jul 2008 - Aug 2010

  Provided troubleshooting support for various Network/Laptop issues for employees and contractors that covered 5 different offices. Entered issues and their solutions, in detail into the firm's Trouble ticket system (TrackIT). Image and set up of desktops and/or laptop for new and existing staff. I was responsible for the daily, weekly, and monthly backup routines of all file/databases/and Application servers as well as the company's PDC, Exchange, and SharePoint Servers with Symantec Backup Exec 12.x and with Windows 2003 native backup software for 4 office locations. Also administrated the send off of monthly tapes to an off-site vender. Performed new employee orientations regarding company laptop/desktop in relation to IT (i.e. How to get on VPN, how to use company's custom software, etc.). Maintained and troubleshot the company's McAfee EPO server (Enterprise Anti-Virus system). Administrated Blackberry BES and troubleshot various Blackberry devices. Participated in the 24/7 on-call rotation. Show less



Mutual Insurance Services

• IT Administrator

  • Sep 2007 - Feb 2008

  I was responsible for making sure all IT related equipment, including printers and mailroom equipment were always in good working order at all times. My duties included setting up new desktop and laptop computers for new hires and troubleshooting network issues, which included software, hardware, and Telecom issues with existing equipment. I was responsible for the daily and weekly backup of all file servers as well as the company’s PDC and Exchange Server (SBS) with BrightStor ARCserve Backup 11.5 and with Windows 2003 native backup software. Show less



M:Metrics

• Market Research
• 1 - 100 Employee

• IT Administrator - Desktop Support

  • Jun 2006 - Sep 2007

  I was responsible for making sure all IT related equipment was in good working order within the company’s 5 different network infrastructures, 3 of which were in offices and 2 were in data centers. My duties included setting up new desktop and laptop computers for new hires, as well as troubleshooting network, software, and hardware issues with existing equipment. Also I supported the company’s high-availability, high-traffic applications in a 24x7 data center. I was responsible for weekly backup of all file servers as well as production/development (SQL & IIS) servers with Backup Exec 10x and 11.x. I managed 15+ servers throughout the U.S. and London, United Kingdom. Show less



Emerald Services Inc.

• Network Administrator

  • Oct 2002 - Oct 2005

  Maintained, upgraded, and installed workstations and servers throughout 11 different offices in over 4 states. Successful on setting up, testing, and maintaining the company's 1st Exchange server. Successful on daily troubleshooting and solving network issues over a LAN and WAN. Troubleshot Windows 2000/XP and Office 2000/2003 issues. Maintained, redesigned, and updated the company's intranet website. Maintained, upgraded, and installed workstations and servers throughout 11 different offices in over 4 states. Successful on setting up, testing, and maintaining the company's 1st Exchange server. Successful on daily troubleshooting and solving network issues over a LAN and WAN. Troubleshot Windows 2000/XP and Office 2000/2003 issues. Maintained, redesigned, and updated the company's intranet website.



PC-Help Corp.

• Field engineer

  • 1997 - 2002