Experience

Attentive

• United States
• Advertising Services
• 700 & Above Employee

• Manager, Concierge

  • Apr 2022 - Present

• Senior Client Strategy Manager

  • Jun 2021 - Apr 2022



Tone, an Attentive Company

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Account Manager

  • Dec 2020 - Jun 2021



Criteo

• France
• Advertising Services
• 700 & Above Employee

• Manager, New Business Account Strategy

  • Feb 2020 - Dec 2020

• Team Lead

  • May 2018 - Feb 2020

• Senior Account Strategist

  • Jan 2017 - May 2018

• Account Strategist

  • Nov 2015 - Jan 2017



Paytronix

• United States
• Software Development
• 200 - 300 Employee

• Technology Consultant

  • Apr 2012 - Nov 2015

  Account Management - Responsible for managing over 20 clients’ loyalty/gift/comp/email programs, which account for over $2 million in annual revenue. - Lead weekly team meetings with clients to review tasks, responsibilities, and timelines for marketing campaigns, technical integrations, and other client needs. - Maintain relationships with key stakeholders across roles and levels within client organizations. Data Analysis/Campaign Management - Understand customer needs and… Show more Account Management - Responsible for managing over 20 clients’ loyalty/gift/comp/email programs, which account for over $2 million in annual revenue. - Lead weekly team meetings with clients to review tasks, responsibilities, and timelines for marketing campaigns, technical integrations, and other client needs. - Maintain relationships with key stakeholders across roles and levels within client organizations. Data Analysis/Campaign Management - Understand customer needs and create promotional campaigns to address them. - Analyze and interpret promotional campaign data to demonstrate effectiveness. - Use data-driven KPIs to consult clients on improving their customer engagement and increase ROI. Technical Support/Software Implementation - Provide technical support as a Paytronix SaaS technical expert to over 200 different clients representing restaurant chains of all sizes nationwide. - Gained expertise in several Point-of-Sale systems, understanding their configurations and how Paytronix integrates with each POS. - Manage integration projects between multiple vendors to architect solutions for complex campaign and program needs. Show less Account Management - Responsible for managing over 20 clients’ loyalty/gift/comp/email programs, which account for over $2 million in annual revenue. - Lead weekly team meetings with clients to review tasks, responsibilities, and timelines for marketing campaigns, technical integrations, and other client needs. - Maintain relationships with key stakeholders across roles and levels within client organizations. Data Analysis/Campaign Management - Understand customer needs and… Show more Account Management - Responsible for managing over 20 clients’ loyalty/gift/comp/email programs, which account for over $2 million in annual revenue. - Lead weekly team meetings with clients to review tasks, responsibilities, and timelines for marketing campaigns, technical integrations, and other client needs. - Maintain relationships with key stakeholders across roles and levels within client organizations. Data Analysis/Campaign Management - Understand customer needs and create promotional campaigns to address them. - Analyze and interpret promotional campaign data to demonstrate effectiveness. - Use data-driven KPIs to consult clients on improving their customer engagement and increase ROI. Technical Support/Software Implementation - Provide technical support as a Paytronix SaaS technical expert to over 200 different clients representing restaurant chains of all sizes nationwide. - Gained expertise in several Point-of-Sale systems, understanding their configurations and how Paytronix integrates with each POS. - Manage integration projects between multiple vendors to architect solutions for complex campaign and program needs. Show less



Wheeler Team Training

• Hanover Police Boys Club, Hanover, MA

• Founder/Head Trainer

  • Sep 2011 - Sep 2012

  - Recently established personal strength and fitness training business - Maintain relationships with clients and their children - Promote positive attitude and "One Team" mentality to help youths age 13-18 to achieve success both physically and mentally. - Personally tailor exercise and lifting programs by sport, age, skill level, and availability of client (number of days per week he or she would like to train) - Recently established personal strength and fitness training business - Maintain relationships with clients and their children - Promote positive attitude and "One Team" mentality to help youths age 13-18 to achieve success both physically and mentally. - Personally tailor exercise and lifting programs by sport, age, skill level, and availability of client (number of days per week he or she would like to train)



Alumni Speed and Agility

• Hanover, MA

• Co-Founder and Head Counselor

  • Jun 2009 - Aug 2012

  - Speed and Conditioning Camp for grades 3-12 - Used background in NCAA collegiate level athletics to maximize performance through proper technique and speed training. - Camp was designed to: Teach proper sprinting technique Increase speed & agility Enhance strength and power Improve flexibility and balance Develop mental toughness Prevent sports related injuries - Speed and Conditioning Camp for grades 3-12 - Used background in NCAA collegiate level athletics to maximize performance through proper technique and speed training. - Camp was designed to: Teach proper sprinting technique Increase speed & agility Enhance strength and power Improve flexibility and balance Develop mental toughness Prevent sports related injuries