Experience

Master of Science in Learning & Organizational Change at Northwestern University

• United States
• Higher Education
• 1 - 100 Employee

• Senior Program Coordinator

  • Sep 2022 - Present

  -Provide comprehensive daily Salesforce administration including reports, dashboards, list views, flows, user account maintenance, approval processes, assignment rules, field management, page layouts, and opportunities -Manage the overall health of the Salesforce platform through optimization checks and data management activities -Identify opportunities for efficiency, scalability, automation, etc. -Consult with stakeholders to define requirements and propose Salesforce solutions -Stay current on Salesforce functionality and oversee Salesforce releases with minimal user disruption -Maintain security including sharing rules and security levels -Manage recruitment, admissions, and enrollment processes and systems with over 150 users. -Responsible for operational oversight and optimal performance of the Salesforce CRM and associated managed packages, including Pardot and Enrollment Rx. -Provide customer service and strong communication skills are essential as the person plays an important public-facing role, interacting with various stakeholders and communicating with non-technical users. -Create and maintain documents, dashboards, reports, spreadsheets, and databases and serve as owner/updater of multiple departmental technologies and systems. Show less



Reggora

• United States
• Software Development
• 1 - 100 Employee

• Salesforce Administrator

  • Apr 2022 - May 2022

  -Supported business applications (primarily revenue systems) across the organization -Daily administration and proactive support; including basic troubleshooting and end user support -Managed top of funnel list uploads, day to day data management, De-duplication, and data quality of our Salesforce database -Empowered end-users and managed support requests and the administrative needs of our internal users -Troubleshot and managed reports and dashboards for stakeholders and reporting for individual business units -Provided support across all processes related to the deployment of revenue business systems (Salesforce, SalesLoft, Zoomlnfo, Gong, Linkedln Sales Navigator) -Created and managed users' security, access, profiles, roles, permissions, and sharing rules within Salesforce Show less



Canine Therapy Corps, Inc.

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Database and Admin. Coordinator

  • Mar 2021 - Mar 2022

  -Led org-wide training on how to use new Salesforce Functions and integrations. -Created and implemented new systems that saved trainers 6+ hours a week in data entry. -Introduced and managed Salesforce integrations with Slack, Zapier, Gmail, Chargent, and other platforms. -Crafted personalized dashboards and custom reports meeting each person’s and department’s needs with weekly updates. -Managed, tracked, and updated all monthly expenses and income in QuickBooks Online. -Led org-wide training on how to use new Salesforce Functions and integrations. -Created and implemented new systems that saved trainers 6+ hours a week in data entry. -Introduced and managed Salesforce integrations with Slack, Zapier, Gmail, Chargent, and other platforms. -Crafted personalized dashboards and custom reports meeting each person’s and department’s needs with weekly updates. -Managed, tracked, and updated all monthly expenses and income in QuickBooks Online.



9 Dots

• Israel
• Online Audio and Video Media
• 1 - 100 Employee

• Coding Coordinator

  • Jun 2019 - Feb 2021

  -Effectively edited and ensured delivery of 5-8 videos weekly.-Facilitate communications between school sites and the organization, while promoting the foundational values of the 9 Dots mission. -Teach CS education to over 200 students at 2 school sites throughout the week at various grade levels, ranging from Kindergarten to 5th grade.-Collect and analyze student and teacher data to develop new ways to teach and improve the overall coding experience.-Provide vital feedback to curriculum and programming teams, based on the data that was collected at schools to improve the lessons and platform. Show less

• Program Coordinator

  • Mar 2019 - Jun 2019

  -Manage communication through various social media platforms, such as Instagram and Facebook.-Maintained daily records of attendance.-Coordinated and implemented new initiatives to build and support student identity and culture, through exposure to new ideas and facilitating discussion.-Coordinated and planned 2 summer field trips.-Compiled data on incoming summer students and upcoming school year students.-Supervised over 50 students daily. -Maintained and executed daily operations of the after school program. -Lead the enrollment process, while also collaborating with other teams. Show less



Homeless To Higher Ed

• Higher Education

• Co-Founder

  • Aug 2013 - Jun 2019

  -Established Homeless to Higher Ed, a 501(c)(3) organization, that helps normalize the collegiate experience for homeless teens and aged out foster youth by providing them with mentorships, scholarships, host families, and college readiness training. -Successfully raised over $80K in two months for the Homless2Howard campaign. -Managed and developed the social media campaign through several websites and successfully launched the organization’s crowdfunding campaign. -Created a nationwide campaign to spread the organization’s mission and conducted interviews with national media outlets. -Participated in board meetings and strategic planning sessions. Show less



Jumpstart

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Corp Member

  • May 2016 - Aug 2016

  -Participated as an AmeriCorps member in an award-winning network of volunteers who provide individualized attention and positive adult-child relationships to prepare children attending preschool in low-income neighborhoods for school success. - Implemented early childhood curriculum, supported family involvement, promoted children’s language and literacy skills through ongoing relationships with insert number of preschool children you have served partner child/children, and increased adult support in the learning environment. - Received intensive training and professional development in early childhood theory and practice, language and literacy development, leadership skills, and communication with families. Show less



Liz Matory for Congress

• Intern

  • Apr 2016 - May 2016

  -Assessed and compiled fact-based information on various topics, including policy and legislation. -Enhanced voter outreach and communication through phone-banking, electioneering and canvassing. -Assessed and compiled fact-based information on various topics, including policy and legislation. -Enhanced voter outreach and communication through phone-banking, electioneering and canvassing.



Fund for the Public Interest

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Campaign Canvasser

  • Jun 2014 - Aug 2014

  -Advocated for environmental-nonprofit organizations in underserved communities in Los Angeles, CA (Anti-Fracking and Against use of antibiotics on farm factories) -Met weekly financial goals by encouraging local residents to donate to nonprofit organization -Strategically organized neighborhood plans with supervisors and canvassing teams -Conducted individual meetings to advocate for progressive environmental issues in the L.A. area -Advocated for environmental-nonprofit organizations in underserved communities in Los Angeles, CA (Anti-Fracking and Against use of antibiotics on farm factories) -Met weekly financial goals by encouraging local residents to donate to nonprofit organization -Strategically organized neighborhood plans with supervisors and canvassing teams -Conducted individual meetings to advocate for progressive environmental issues in the L.A. area