James Udom

Software Quality Assurance Analyst at Clafiya
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Contact Information
us****@****om
(386) 825-5501
Location
Tuscaloosa, Alabama, United States, US

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Experience

    • Nigeria
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Software Quality Assurance Analyst
      • Jul 2022 - Present

      • Integrated a change management procedure that accounted for over 50 new feature request through change request documentation, monitoring, and stakeholders’ communication • Created, Monitored, and evaluated policies and procedures according to best practices in Quality Management System • Verified and validated Business Requirements Documents and test plan • Presented weekly product demo to top management and managed feedbacks for continuous product improvement • Set up and supervised the Quality Assurance Metrics used by a team of 5 software engineers, 2 product managers and 1 product designers and used the metrics to manage stakeholder expectations for the company products Show less

    • Founder
      • May 2013 - Present

      Beyondbarriers is a social Enterprise that connects secondary school students in Nigeria Rural communities to young Professional Mentors *I am the principal volunteer mentor who works with over 100 other mentors to provide mentorship in Leadership, Entrepreneurship and Academic Development (LEAD) to students in Rural communities *Ideation of products ad Services for the organization. *Providing leadership to over 100 volunteer mentors. Our mentors are now spread across over 50 career interests and 35 Universities in the world *Sourcing of Benefactors who subsequently provide Annual Scholarships to proteges. So far 6 of our proteges have benefited from this scholarship Show less

    • Higher Education
    • 700 & Above Employee
    • Graduate Teaching Assistant
      • Sep 2022 - May 2023

      • Teach Operations Management in one to four hours classroom sessions to over 100 students per week • Evaluate Student labs, projects and other assessments • Maintaining Records on student progress and grades for a class of over 500 • Proctor Exams for over 600 students • Teach Operations Management in one to four hours classroom sessions to over 100 students per week • Evaluate Student labs, projects and other assessments • Maintaining Records on student progress and grades for a class of over 500 • Proctor Exams for over 600 students

    • Nigeria
    • Oil and Gas
    • 1 - 100 Employee
      • Jun 2019 - Jun 2022

      • Drove $20,000 in cost reduction as part of the project team tasked with strategic sourcing improvement strategies• Presided over Project kickoff meetings and implemented a work breakdown structure for projects with over $150k budget spend undertaken by the company in the energy industry• Evaluated over 2000 make or buy decisions using spreadsheet modeling thus helping the company to save at least $3000 annually• Slashed procurement cost by 15% by leveraging vendor auditing, vendors scorecard and negotiating pricing, discounts, and fees.• Leveraged monthly spend analysis to reduce total cost of ownership for the supply chain by tracking supply chain expenses Show less

      • Dec 2021 - May 2022

      - Verified and Validated Business Requirements Documents in line with best practices in ISO 9001:2015, ISO 14001 and ISO 45001.- Created, monitored and evaluated policies and procedures according to ISO 9001:2015 Quality Management System and Standards- Developed and implemented a permits and licences validity monitoring sheet.- Monitored and updated the risk and opportunity register.- Assisted in creating standard operating procedures and metrics based on best practices for the QC team. - Audited, Identified and proposed areas of improvement throughout the QA process. Show less

      • Jun 2018 - Jan 2020

      • Prepared Quotations, Business Proposals, marketing plans and set up meetings and negotiation with clients. • Collaborated with Supply Chain Management team to respond to Bids/Tenders, RFQs, RFIs, and RFPs from clients• Assisted the Bid Management team in preparing technical documents• Participated in quality assurance audits of products, reports and other deliverables.

      • Jun 2018 - Jun 2019

      • Utilized six sigma tools like VOC, SIPOC, Pareto chats, 5S and 5Whys to launch various projects to improve quality• Responded to Request for Information, Proposal and Quotations (RFI, RFP and RFQ)• Estimated risks and risks drivers and proposed mitigation strategies in the entire supply chain process• Conducted market analysis to identify potential cost saving opportunities and alternative vendors• Conducted ISO 9001: 2015 quality audits of products, processes, and other deliverables Show less

  • Perception
    • Port-Harcourt
    • Administrative Coordinator
      • Jun 2015 - Dec 2017

      Perception is a training and consulting Hub that is involved in trainings in corporate communication, Entrepreneurship and Financial Fitness www.perception.com.ng Led the south south team of the organization Facilitated training on business development for 800 university students Prepared proposals and monitored feedback from various partners Perception is a training and consulting Hub that is involved in trainings in corporate communication, Entrepreneurship and Financial Fitness www.perception.com.ng Led the south south team of the organization Facilitated training on business development for 800 university students Prepared proposals and monitored feedback from various partners

Education

  • University of Alabama, Manderson Graduate School of Business
    Master's degree, Operations Management
    2022 - 2023
  • Lagos Business School, Pan-Atlantic University
    Venture In Management Programme
    2019 - 2019
  • University of Port Harcourt
    Bachelor of Engineering (B.Eng.), Gas Engineering
    2012 - 2017

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