Experience

• Using Ansible, AWS EC2, S3, Route53, Gitlab, Golang, Bash scripting, Route53, Cloudflare, Pulumi, VSCode, JiraSM, UptimeRobot, Docker, Confluence, jq, json, IaC



• Systems & Network Administrator for this dual campus private K-12 school in the Perth Northern Suburbs. I was the technical lead for this organisation, managing a team of 2-3 to perform all the IT related work for the school of 2000+ users and 1200+ devices. Main responsibilities: Ensure critical systems are operational Design, deploy, monitor and maintain network infrastructure Design, deploy, monitor and maintain server hardware and virtual infrastructure Disaster recovery and business continuity planning and implementation Information and Cyber-Security policy, planning and implementation Project Planning and Coordination, Project Management ICT Steering Committee Chair IT staff hiring and recruitment Incident Command Change management OS and application deployment Server, desktop and application patching and security maintenance Active Directory, Exchange 2010, Hyper-V 2012 R2, Direct Access, ADFS, Server 2016, Server 2019, SCCM, ATA, ATP, 2FA/MFA, Powershell, VBS and Batch scripting, Aerohive, Dell, AWS Storage Gateway, Cisco, CUCM, OneNote, Teams, Planner, Visio, vWorkspace, VDI, Office 365, Palo Alto, Mimecast, PRTG, Cyberhound, SEQTA, Cacti, CactiEZ, Papertrail, Loggly, Pushbullet, Slack, Discord, Lastpass, AWS S3 and Glacier, DFS, Duo Security Show less



• Build technician, SOE refresh technician, Field Support, Remote Support - Western Power Contract Lead SOE refresh technician & SOE Refresh Project 2IC - Horizon Power contract Experience in HP Openview ticketing system, Eclipse asset database software, corporate customer service, tight deadlines, SLA compliance, CMDB, problem identification, incident escalation, VIP interaction. Experience in shift work, job handover, project handover, project pilot programmes, software deployment, SCCM, remote site support. Experience in after hours work, change windows, remote sites, solo travel. Show less



• PC Pro - Computer sales and repairs. Including: - hardware diagnostics - - failed drive recovery - - data recovery using variety of methods - - graphics card replacement - - laptop repairs - system refresh - - windows XP recovery - - windows XP repair - - Windows XP, Vista, 7 installation and repair - Virus Removal & system cleanup - - hundreds of different infection types - - boot sector, malware, spyware, rootkits, rogues, ransomware, toolbars, browser hijackers - general system building, diagnostics and customer service - all kinds of computer related service & diagnostics and repairs Show less