Experience

Arrow Global Group

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Group Strategic Delivery Director

  • Mar 2021 - Present

  Private equity, private credit, real estate, investment management. Private equity, private credit, real estate, investment management.



Barclays UK

• United Kingdom
• Banking
• 700 & Above Employee

• CIO / IT Director

  • Nov 2019 - Mar 2021

  Business Banking and Financial Crime technology lead. Driving digitisation of the customer onboarding journey and financial crime / AML compliance in a data driven way. Business Banking and Financial Crime technology lead. Driving digitisation of the customer onboarding journey and financial crime / AML compliance in a data driven way.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Chief Information Officer

  • Jul 2017 - Mar 2021

  Global CIO for Barclays Financial Assistance (formerly Collections & Recoveries), leading the business through a major transformation to upgrade the global operation to a modern micro-service/ cloud based architecture. Primary responsibilities include: - Significant expansion of robotic process automation and machine learning capability - ‘Hollow out’ of legacy applications and transition to a modern API based micro-service architecture - Significant reduction in global call centre… Show more Global CIO for Barclays Financial Assistance (formerly Collections & Recoveries), leading the business through a major transformation to upgrade the global operation to a modern micro-service/ cloud based architecture. Primary responsibilities include: - Significant expansion of robotic process automation and machine learning capability - ‘Hollow out’ of legacy applications and transition to a modern API based micro-service architecture - Significant reduction in global call centre headcount through introduction of customer self serve capability in digital channels - Third party supplier commissioning - Creation of a standardized global desktop for call centres using Salesforce Service Cloud

• Director - Global Shared Services

  • Jul 2016 - Jul 2017

  Leading the global Financial Assistance (formerly Collections & Recoveries) operations and technology shared service across secured and unsecured lending products.

• Programme Director - Structural Reform

  • Jan 2015 - Jun 2016

  Programme lead for Barclays Structural Reform Programme (implementation of the Banking Reform Act), to create new ring fenced and non ring fenced legal entities and governance structure for the global Mortgage operation.

• IT Director

  • Dec 2014 - Jan 2015

• Programme Director - Mortgage Market Review

  • Jul 2013 - Nov 2014

  Lead PM for delivery of the Mortgage Market Review for Barclays in the UK



Interim

• Interim Integration Director

  • Apr 2011 - Jul 2013



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Programm Director - Merger Integration & Organisational Design

  • May 2009 - Jan 2011