Experience

Singtel

• Singapore
• Telecommunications
• 700 & Above Employee

• Product Manager

  • Oct 2020 - Present



StarHub

• Singapore
• Telecommunications
• 700 & Above Employee

• Product Manager

  • May 2019 - Oct 2020

  Launched digital platform to migrate sales channels from traditional paper forms, improved operational efficiency and reduced two operation headcounts. Implemented product strategy to enhance product competitiveness to improve sale by 5% and reduction in churn by 15%.Strategised launch of Unlimited mobile data to reduce reliance on fixed connection during Covid-19.Overhauled outdated processes and policies to ensure operational efficiency and regulatory compliance. Launched digital platform to migrate sales channels from traditional paper forms, improved operational efficiency and reduced two operation headcounts. Implemented product strategy to enhance product competitiveness to improve sale by 5% and reduction in churn by 15%.Strategised launch of Unlimited mobile data to reduce reliance on fixed connection during Covid-19.Overhauled outdated processes and policies to ensure operational efficiency and regulatory compliance.



MyRepublic

• Singapore
• Telecommunications
• 200 - 300 Employee

• Product Analyst

  • Aug 2015 - May 2019

  Drove transformation projects with business stakeholders to devise innovative solutions that improved current processes and business requirements. Conceptualized and implemented product strategy to achieve 5 Million revenue in the first year of launch.Facilitated a business process re-engineering workshop across multiple business units to automate processes, reducing operational cost and turnaround time for order fulfillment. Implemented Mobile device installment for key handset launch and achieved 300 units sell-through within the first hour of launch.



ECS Computers Asia Pte Ltd

• Product Executive

  • Jun 2014 - Jul 2015

  Lead year-long Channel Marketing programs of Symantec, having reached out to over 100 external stakeholders and attained 4% increase in brand equityDevise market research and products marketing strategies for 7 products under Symantec Received Symantec’s “Most Improved Distributor (2014)” and “Top Achiever (2014)”AwardsStreamlined process workflows, resulting in reduced carbon footprint and additional 15% saving Lead year-long Channel Marketing programs of Symantec, having reached out to over 100 external stakeholders and attained 4% increase in brand equityDevise market research and products marketing strategies for 7 products under Symantec Received Symantec’s “Most Improved Distributor (2014)” and “Top Achiever (2014)”AwardsStreamlined process workflows, resulting in reduced carbon footprint and additional 15% saving



Music & Movement

• Belgium
• Performing Arts
• 1 - 100 Employee

• Project Executive

  • Mar 2013 - May 2014

  Maintained strategic ties with external partners to align with corporate objectives and policiesCoordinated yearly proposals, accounting and budgets amounting to more than S$3 millions Managed notable regional events, including Eric Moo concert 2013 (Vizpro), Youtube concert 2013 (Warner Music), Asian Style collection (Vizpro), Eco Music Challenge (NEA) & President Design Awards (DesignSingapore) Maintained strategic ties with external partners to align with corporate objectives and policiesCoordinated yearly proposals, accounting and budgets amounting to more than S$3 millions Managed notable regional events, including Eric Moo concert 2013 (Vizpro), Youtube concert 2013 (Warner Music), Asian Style collection (Vizpro), Eco Music Challenge (NEA) & President Design Awards (DesignSingapore)