Experience

S&S Paving & Construction, Inc

• United States
• Construction
• 1 - 100 Employee

• IT Manager

  • Jun 2023 - Present

  Manage IT networks and infrastructure along with supporting end users equipment. Manage IT networks and infrastructure along with supporting end users equipment.


QCM Technologies, Inc.
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Network Administrator

  • May 2022 - Jun 2023

New Avalon Technology
• United States
• Information Technology & Services
• 1 - 100 Employee
• Network Administrator

  • Nov 2021 - May 2022


Fisher Industries

• United States
• Construction
• 1 - 100 Employee

• Management Information Systems Specialist

  • Mar 2015 - Nov 2021

  Support Desktop and field users Install office networking equipment Setup field offices Maintain IT inventory Manage Cellphones and mobile devices Create users in AD and assign permissions and rights Setup, deployed and configure ManageEngine Desktop Central Setup and maintained Quest KACE imaging system Patch CAT5/6 cables Setup VM systems Support and troubleshoot various softwares Install and assist Network Admins in installing new server hardware Research new software and uses for end users Show less



Jim Click Automotive Team

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sales Associate

  • Oct 2014 - Feb 2015

  Greet customers and gather information on their current vehicle and what they would like in a new vehicle technology, safety and features. Create appraisals of clients' current vehicle based on age, features, mileage and condition. Build rapport with customers in order to better fit their needs and/or wants. Show customers new and pre-owned inventory based on needs and/or wants. Perform a walk around of vehicle and explain features and benefits of features to customers. Take customers on test drive of new or preowned vehicle. Assist customers with purchasing new or pre-owned vehicle. Answer any questions a client may have about purchase of vehicles. Deliver vehicle and inform customer of features and benefits of vehicle features. Answer any questions customer may have of vehicle and features. Follow up with customers upon purchase of new or pre-owned vehicle to assist transition to new vehicle. Show less



JNR Networks

• United States
• Computer Networking Products
• 1 - 100 Employee

• Network Technician

  • Sep 2013 - Oct 2014

  Utilized LabTech to resolve issues, such as system malfunctions, viruses and network issues, on networks and desktops before they became a system wide issue. Utilized multiple virtual network connection software such as, but not limited to, RealVNC, TightVNC, Lab VNC and Windows Remote Access to connect to client computer and server systems to resolve issues, apply system and software updates and rebuild user profiles as needed Setup, maintained and troubleshot Virtual Private Network for multiple sites to a single server across the Tucson metro area. Installed new software to client machines remotely and physically including, but not limited to, Adobe Photoshop, Microsoft Office, Auto Desk and client specific software. Setup new users using Active Directory, putting each user in the user group they were designated to. Created user email using Exchange Manager then deployed and setup user account on designated computer system remotely via Remote Access. Deployed enterprise based antivirus on servers and then pushed antivirus and updates to client systems, such as Symantec, McAfee and Norton. Received new hardware, software and peripherals. Setup systems and then deployed new hardware and software on site desktops, laptops, peripherals and software. Rolled on site when required to administer repairs, updates and/or upgrades to client systems and networks. Setup and used virtual servers to test new software and settings before deployment. Managed updates and off site backups for multiple physical and virtual servers across multiple clients on servers, including but not limited to, Dell PowerEdge, HP Proliant and IBM servers. Installed Windows XP/Vista/7/8 and Server to multiple systems across multiple clients. Wrote multiple papers to assist clients in safe email and internet practices. Show less



SWS Electronics & Computers

• United States
• Technology, Information and Internet

• Lead Computer Technician

  • Jan 2012 - Sep 2013

  Pulled client computers from back room, dusted computer systems out and setup on technician bench. Performed visual inspection before performing diagnostics for any possible issues. Utilized diagnostic software to check hardware for any potential issues per written report taken from client upon check in. Checked client operating systems for viruses or any issues and noted found issues. Contacted clients via phone to notify of hardware and/or software issues. Discussed solutions and pricing for solutions as well as potential upgrades to systems. Installed new hardware, software and upgrades to clients systems that were approved by clients. Built and configured pre-built computer and server systems and custom systems for clients based on client needs and/or wants. Installed operating systems to clients' computer systems including, but not limited to, Windows XP/7/8/Server and Linux. Suggested software for clients systems to help maintain system health and stability including, but not limited to, Microsoft Security Essentials, Malwarebytes, CCleaner, updated drivers and operating system updates. Built and maintained in house servers and computer systems with updates to hardware and software. Developed job applicant test based on company needs. Set pricing for tech based services and installations. Helped developed guidelines and procedures for tech based services. Show less



Computers Etc.

• Retail
• 1 - 100 Employee

• Computer Technician

  • Jun 2010 - Dec 2011

  Checked in and took information from client based on their issues. Diagnosed computer hardware and software to determine problems. Contacted and informed client to issues, upgrades or problems with computer systems. Administered repairs based on client approval. Suggested upgrades and software to help improve and maintain client computers stability and health. Took phone calls from customers and answered or assisted and needs for clients. Checked in and took information from client based on their issues. Diagnosed computer hardware and software to determine problems. Contacted and informed client to issues, upgrades or problems with computer systems. Administered repairs based on client approval. Suggested upgrades and software to help improve and maintain client computers stability and health. Took phone calls from customers and answered or assisted and needs for clients.