Experience

Alemba

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Global Business Development

  • Jan 2021 - Present

  Heading up the global Business Development team in the acquisition of new customers for the Alemba Service Manager ESM toolset:* Manage and build relationships with prospects in a new business sales process* Creation of quotations and commercial offerings * Maintain and develop proficiency expertise with Alemba products and associated processes;* Lead comprehensive Alemba product demonstrations for new business prospects/existing customers throughout UK, Europe, APJ and the Americas;* Run industry aligned trade show events throughout UK, EMEA, APJ and the Americas;* Provide technical support to the sales staff in assigned regions or market segments;* Assess and recommend product and process solutions to customers that meet and anticipate customer needs and build revenue for Alemba in support of the sales team;* Proposal generation and delivery of PQQ/RFI/RFP/tender response activities;* Design and delivery of POC as required in order to demonstrate effective use of product to aid prospects decision making process* Strategic planning for future Alemba product releases and enhancements* Provide support in the use, configuration and deployment of Alemba’s products to the sales staff and external customers* Assist marketing activities through the generation of customer success stories, product feature reviews and product certification submissions Show less

• Head Of Business Development EMEA

  • Apr 2019 - Jan 2021

  Heading up Business Development in the acquisition of new customers for the Alemba Service Manager ESM toolset for UK/EMEA

• Head of US/EMEA Pre-Sales

  • Jan 2016 - Apr 2019

  Heading up the US/EMEA Pre-Sales for the Alemba Service Manager ESM toolset

• Sales Engineer

  • Sep 2014 - Jan 2016

  Software Pre-Sales in IT Service Management



Sunrise Software

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Consultant

  • May 2012 - Sep 2014

  * Demonstration of Sunrise flagship Sostenuto ITSM/CSM and complementing products either via WebEx or on-site visits through whole procurement process * RFI/RFP Responses as required * Product/Technical advice to any existing clients of Sunrise via conference or scheduled account meetings. * Scope Documentation designed to discuss forthcoming Installations/Implementations in which information is both supplied and requested setting a mutual agreement between Organisations and Sunrise. * Statement of Work creation in conjunction with existing clients for any future consultancy requirements Show less



Vistex for Rights & Royalties

• United States
• Software Development
• 1 - 100 Employee

• Presales Consultant / Senior Business Analyst

  • Nov 2008 - May 2012

  PreSales: • Integral part of any demonstrations across Content, Rights Management and Royalty software package of Counterpoint’s flagship Media software product to prospective acquisitions; • Design and delivery of standardised generic database platforms to easily manage demonstrations in varying industry sectors; • Individually demonstrating via WebEx methods or On-Site visits initial product overview and functionality ensuring the business product is demonstrated in a thorough but to the point manner; • Develop example business scenarios to showcase product before demonstrating individually or as part of a team as the procurement process progresses Business Analysis: • Providing complete documentation to client as part of the project scope including collating client business requirements, Gap Analysis, Integration techniques and training manuals; • Manage and streamline reporting application across all company products; • High level involvement of working with SQL and report builder functionality incorporating building of Graphs, Reports and HyperCubes for all clients; • Project managed high profile clients across a wide range of business sectors with differing business backgrounds; • Introduction of customer specific documentation to enhance the time to go live, including training documentation, hands on training to large groups of industry experts and showcasing an in depth knowledge of the industry; • Delivery and implementation of projects varying on scale of data conversions across a global client base using in house integration tool; • Analysis of previous complete projects in order to facilitate and improve processes used within the company and coordinate within future scopes; • Demonstrating software and providing beginners/intermediate/Advanced training with in depth knowledge of product catalogues across the reporting/Integration tools Show less



Mercury Studios

• United States
• Entertainment
• 1 - 100 Employee

• Royalties Analyst

  • Oct 2005 - Oct 2008

  • Implementation of royalty software databases across Main and Sub Label for company Record Label over a 2 year period; • Implementation of content and rights management software for company Media Label involving data conversion to drive website feeds; • Analysis of final royalty calculations to ensure limitation of revenue or expense differences; • Management of colleagues issues using software range and investigating/applying potential fixes; • Completion and delivery of Artist statements for all Eagle Rock Entertainment Contracts; • Completion of Artist & Third Party override statements for sub-label Pegasus Entertainment; • Collating all monthly sales from distributors throughout the World, formatting & importing data into Royalty Accounting system; • Liaise with MCPS with all new product information, analysing all finalised calculation runs for any errors in statements and correcting as appropriate; • Interact directly with Artists and Artist Management. Show less



Defected Records

• United Kingdom
• Media Production
• 1 - 100 Employee

• Royalty/Label Administrator

  • May 2004 - Oct 2005

  • Manage Record and Music Publishing software contract collation and calculation routines; • Complete sales submissions to collection societies adhering to strict quarterly deadlines; • Acquire licenses to use content on In and out of House singles/compilation albums; • Preparation and analysis of all royalty statements to clients liaising with collection societies, Record/Publishing companies, artists and artist management; • Registration of tracks to collection societies; • Ensure license activity and payments are in compliance with applicable Publishing and Recording contracts; • Compile label copy and product memo’s for all product; Show less