Experience

Marcatus QED

• Canada
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Executive Assistant to Chief Executive Officer

  • Jun 2023 - Present



James Somers Business & IT Solutions

• Collingwood, Ontario, Canada / Toronto, Ontario, Canada

• Self Employed Consultant

  • May 2022 - Jun 2023

  • Collaborated closely with clients to assess their technology needs and provided strategic guidance on IT solutions to improve their business operations. • Led a successful ERP implementation project for a client, overseeing the entire project lifecycle, including requirements gathering, vendor selection, system configuration, user training, and post-implementation support. • Conducted comprehensive IT audits for clients, identifying areas of improvement and recommending cost-effective solutions, resulting in enhanced security, efficiency, and regulatory compliance. • Developed and implemented IT policies and procedures for clients, ensuring best practices and standardized workflows across their organizations. • Assisted clients in the selection and implementation of cloud-based solutions, resulting in improved scalability, cost savings, and streamlined processes. Projects & Impact: • Led a business process optimization project for a client, conducting workflow analysis, identifying bottlenecks, and implementing process improvements, resulting in an increase in overall efficiency. • Orchestrated a successful IT infrastructure upgrade for a client, coordinating hardware and software upgrades, network enhancements, and data migration, minimizing downtime and ensuring a smooth transition. Results: • Streamlined client operations by implementing a centralized help desk ticketing system, resulting in a reduction in response time and improved customer satisfaction. • Implemented robust data backup and disaster recovery solutions for clients, reducing data loss risks and enabling faster recovery times during critical incidents. • Advised clients on cost-effective technology investments, resulting in annual savings across hardware, software, and licensing expenses. Show less



Graham Mottram

• Director of Administration, Operations & Logistics

  • Nov 2019 - May 2022

  • Oversaw all administrative operations, logistics management, and project coordination for the organization, ensuring smooth and efficient business operations.• Led a team of administrative and logistics professionals, providing guidance, support, and fostering a collaborative work environment.• Implemented process improvements and standardized procedures, resulting in an increase in operational efficiency and a reduction in costs.• Managed relationships with international suppliers and factories, negotiating favorable terms and maintaining high-quality standards while adhering to budget constraints.• Developed and maintained strong relationships with retail partners and buyers, resulting in increased product visibility, expanded distribution channels, and improved sales performance.Projects & Impact:Supply Chain Optimization & Collaboration:• Led end-to-end supply chain optimization project, enhancing efficiency and collaboration.• Analyzed processes, identified bottlenecks, and implemented improvements.• Streamlined inventory management, reducing costs and stock-outs• Fostered cross-functional communication, facilitating faster decision-making.• Achieved a reduction in lead times, improving order fulfillment and customer satisfaction.Results:• Optimized supply chain, driving efficiency and cost savings.• Reduced inventory costs and stock-outs• Improved cross-functional communication for faster decision-making.• Achieved a reduction in lead times, enhancing order fulfillment. Show less

• Executive Assistant

  • May 2017 - May 2022

  • Managed the CEO's complex calendar, scheduling and coordinating appointments, meetings, and events with internal and external stakeholders, resulting in efficient time management and smooth operations.• Facilitated travel arrangements, including international trips, managing itineraries, accommodations, and transportation, ensuring seamless logistics for the CEO's business travels.• Drafted and edited correspondence, reports, and presentations, exhibiting strong attention to detail and professionalism in communication.• Acted as the primary point of contact for internal and external inquiries, demonstrating exceptional interpersonal and communication skills while maintaining confidentiality and discretion.• Developed and maintained a comprehensive filing system, enabling quick retrieval of documents and information for reference and decision-making.Projects & Impact:Process Optimization & Vendor Consolidation:• Led process optimization and vendor consolidation projects, improving operational efficiency and reducing costs.Analyzed existing processes, identified bottlenecks, and implemented standardized procedures, resulting in a reduction in product development timelines.• Conducted vendor analysis, negotiated contracts, and leveraged volume discounts, achieving a reduction in procurement costs.Results:• Streamlined processes, reducing product development timelines and improving cross-functional collaboration.Consolidated vendors, resulting in significant cost savings.• Commended by CEO for driving operational efficiency and cost optimization. Show less



Staples Canada

• Canada
• Retail
• 700 & Above Employee

• Technology Services Specialist

  • Jun 2015 - May 2017

  Provided office and school supplies, office furnishings, electronics, software, printing, and technological services / IT repair.

• Technology Sales Representative

  • Feb 2011 - May 2015