Experience

Sigura
• United Kingdom
• Information Technology & Services
• Customer Service Associate

  • Feb 2021 - Present

Amazon Logistics
• United States
• 700 & Above Employee
• Manager

  • Dec 2020 - Present

Panalpina / DSV
• Import operations

  • May 2018 - Jul 2020

James Shannon Consulting
• Independent Consultant

  • Jul 2016 - May 2018


VMR Products, LLC

• Logistics Director

  • Mar 2013 - Jul 2016

  Negotiated all freight rates for shipments from the factories in China and for all freight rates from the Distribution Center in Miami. Managed all U.S. Customs regulatory compliance for imports and exports. Negotiated all freight rates for shipments from the factories in China and for all freight rates from the Distribution Center in Miami. Managed all U.S. Customs regulatory compliance for imports and exports.



R+L Global Logistics

• United States
• Truck Transportation
• 300 - 400 Employee

• International Operations Manager

  • Feb 2011 - Jan 2013

  Responsible for all aspects of International Operations for R+L Global Logistics for the customers handled by the South Florida R+L Global Logistics office Responsible for all aspects of International Operations for R+L Global Logistics for the customers handled by the South Florida R+L Global Logistics office



SEKO Airfreight

• Ocean Freight Manager

  • Aug 2010 - Dec 2010

  Managed all aspects of International Ocean Freight Operations. Assisted in International Air Freight Operations. Primarily handled difficult letter of credit shipments with challenging routings (foreign-foreign) with some advanced anti-boycott issues and provided creative finance options to the clients including special Insurance services. Managed all aspects of International Ocean Freight Operations. Assisted in International Air Freight Operations. Primarily handled difficult letter of credit shipments with challenging routings (foreign-foreign) with some advanced anti-boycott issues and provided creative finance options to the clients including special Insurance services.



U.P.S. Supply Chain Logistics

• Manager

  • Sep 2007 - Nov 2008

  Managed all import and export ocean freight operations for the Pacific Northwest implementing training programs, budgeting, customer sales and service. Managed staff of 40. Managed all import and export ocean freight operations for the Pacific Northwest implementing training programs, budgeting, customer sales and service. Managed staff of 40.



James Shannon

• United States
• Outsourcing and Offshoring Consulting

• Independent consultant

  • Apr 2005 - Sep 2007

  Consulted with importers on transportation costs on domestic and international freight and consulted with foreign freight forwarding companies on U.S. law and regulations, pricing and logistics Consulted with importers on transportation costs on domestic and international freight and consulted with foreign freight forwarding companies on U.S. law and regulations, pricing and logistics



Lynden International

• United States
• Hospitality
• 1 - 100 Employee

• Manager/Asst VP

  • Feb 1995 - Apr 2005

  Promoted to design and implement a formal ocean freight product enterprise for this international freight forwarding corporation. Created and implemented operating and compliance-related policies and procedures. Additionally developed a training and certification processes for domestic and overseas offices including seminars for Sales, Operations and management. These were adapted for use at corporate headquarters as well as all US and global locations. Worked with translators to localize… Show more Promoted to design and implement a formal ocean freight product enterprise for this international freight forwarding corporation. Created and implemented operating and compliance-related policies and procedures. Additionally developed a training and certification processes for domestic and overseas offices including seminars for Sales, Operations and management. These were adapted for use at corporate headquarters as well as all US and global locations. Worked with translators to localize materials in various languages. Recognized for doubling ocean freight product net revenue. Identified need and increased the number of offices handling the sea freight product from 15 to over 30 nationally. Negotiated and managed sea freight contracts and agreements. Oversaw and worked closely with Sales and Marketing to produce brochures to promote the product. Created two new tariffs and managed a dozen existing onesAssumed functions of Export Regulatory Compliance Officer, responsible for the assurance of compliance with all U.S. Government export regulations. Created and implemented customized training programs for Sales, Operations, and senior management throughout the country. Modules included Export Administration, Census, Customs, OFAC, ITAR, ATF, Department of State, and Department of Defense. As a de facto International Manager, became the final authority on virtually all international air, ocean, and surface technical/regulatory issues. Supported International Business Development Directors and various overseas agents in interpreting technical issues, sourcing buy-rates, and resolving customer problems. Represented Lynden in court as a credible technical expert. Assembled all international government tenders and tariffs. Co-managed implementation with IT director. Received over 30 company Quality Awards for sales and service excellence. . Show less Promoted to design and implement a formal ocean freight product enterprise for this international freight forwarding corporation. Created and implemented operating and compliance-related policies and procedures. Additionally developed a training and certification processes for domestic and overseas offices including seminars for Sales, Operations and management. These were adapted for use at corporate headquarters as well as all US and global locations. Worked with translators to localize… Show more Promoted to design and implement a formal ocean freight product enterprise for this international freight forwarding corporation. Created and implemented operating and compliance-related policies and procedures. Additionally developed a training and certification processes for domestic and overseas offices including seminars for Sales, Operations and management. These were adapted for use at corporate headquarters as well as all US and global locations. Worked with translators to localize materials in various languages. Recognized for doubling ocean freight product net revenue. Identified need and increased the number of offices handling the sea freight product from 15 to over 30 nationally. Negotiated and managed sea freight contracts and agreements. Oversaw and worked closely with Sales and Marketing to produce brochures to promote the product. Created two new tariffs and managed a dozen existing onesAssumed functions of Export Regulatory Compliance Officer, responsible for the assurance of compliance with all U.S. Government export regulations. Created and implemented customized training programs for Sales, Operations, and senior management throughout the country. Modules included Export Administration, Census, Customs, OFAC, ITAR, ATF, Department of State, and Department of Defense. As a de facto International Manager, became the final authority on virtually all international air, ocean, and surface technical/regulatory issues. Supported International Business Development Directors and various overseas agents in interpreting technical issues, sourcing buy-rates, and resolving customer problems. Represented Lynden in court as a credible technical expert. Assembled all international government tenders and tariffs. Co-managed implementation with IT director. Received over 30 company Quality Awards for sales and service excellence. . Show less



Randy International

• United States
• Religious Institutions

• Sales Manager

  • Oct 1994 - Feb 1995

  Managed staff of two Managed staff of two



The Myers Group

• United States
• Human Resources Services
• 1 - 100 Employee

• Transportation Manager

  • Jan 1990 - Oct 1994

  Managed a staff of 8 Managed a staff of 8



ASG, Inc.

• United States
• Investment Banking

• Export Manager

  • Jan 1986 - Jan 1990

  Managed staff of 12 Managed staff of 12


Sentry-Meadows
• United Kingdom
• MANAGER

  • Jan 1985 - Jan 1986

Keihin-America
• United States
• Transportation, Logistics, Supply Chain and Storage
• STATION MANAGER

  • Jan 1980 - Jan 1983