Experience

Holland Applied Technologies

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Outside Sales Representative

  • Mar 2016 - Present

  Acquire new leads and transforming into repeat customers. Identify customer application issues and provide solutions based on analysis of those issues. Provide on going customer support to maintain relationship. Identify issues with current sales structure to better sales results and increase profitability.

• Inside Sales Representative

  • Jun 2013 - Mar 2016



AutoVIN

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Call Center Supervisor

  • Mar 2012 - Jun 2013

  AutoVIN is an industry leader in performing automobile inspections for our client's lessees coming to maturity on their lease. Also produce inspection reports for sister company ADESA Auto Auctions prior to vehicles running through auctions.Handle day to day operations of 40 CSRs and helping customers to schedule preterm inspections for vehicles. Also help coordinate inspections to be done at ADESA auto auctions. Handle escalated issues with customers. Produce daily and weekly reports for clients on volume of inspections produced. Show less

• Customer Service Representative

  • Nov 2009 - Mar 2012

  ADESA is a leader in the car remarketing and auto auction field. Offering auction services to both dealer to dealer as well as public auctions.Helped dealers with bidding process with online car auctions. Walked them through the registration process and paperwork, researching of vehicles available for sales and through the bidding and purchasing process. Handled escalated situations with auctions in making sure dealers got issues handled.