James Roff
Operations Manager at Heathfield & Co- Claim this Profile
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Bio
Experience
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Heathfield & Co
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United Kingdom
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Design Services
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1 - 100 Employee
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Operations Manager
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May 2021 - Present
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Sales Manager
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Nov 2018 - Apr 2021
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Business Development Manager
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Jul 2016 - Nov 2018
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Project Manager
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Jul 2014 - Jul 2016
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Project Coordinator
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Jul 2012 - Jul 2014
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Ericsson
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Sweden
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Telecommunications
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700 & Above Employee
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Market Logistic Manager
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Sep 2011 - Jul 2012
Working for Ericsson as part of the company ordering team which is responsible for raising, processing and maintaining all Sales Orders and Purchase Orders required to fulfill all UK and Ireland projects. Responsibilities for this role include: Receive, register, confirm, and follow-up, customer orders. Initiate invoicing and close sales orders in the ERP system. Clarify 100% customer orders. Initiate corrections of Master Data. Handle and execute order change requests and act on order deviations. Create, follow-up, and close purchase orders to fulfill customer requirements. Initiate internal improvement Show less
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Philips
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Netherlands
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Hospitals and Health Care
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700 & Above Employee
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Logistics Coordinator
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Sep 2010 - Sep 2011
Working within Philips Lighting as a Logistics Coordinator within their Luminaires department. I worked as part of a small team which is responsible for procuring stock and managing stock levels so that the sales team can fulfil their orders. My responsibilities include: Maintaining my portfolio of suppliers. Raising and processing Purchase Orders. Advising lead times and ensuring these lead times meet with pre-set expectations. Negotiate and reduce lead times of critical projects and then ensure these lead times are met. Resolve any problems or queries from internal sources or directly from our suppliers. Arrange and monitor direct deliveries to customers. Log and monitor outstanding Orders on Excel spreadsheets, and chasing of overdue orders using SAP reports. Show less
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Assistant Ceiling Systems Engineer/Buyer
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Sep 2009 - Apr 2010
Working for a company which designed and installed suspended ceilings and ceiling systems. This was a fantastic opportunity to learn new skills and progress to being the sole person responsible for the company's procurement and design. Unfortunately this was brought to a premature end due to the company going in to administration. My responsibilities included: Materials take off from building Reflective Ceiling Plans. Component design and drawing using CAD. Material scheduling. Material procurement. Reporting using Excel. Vehicle and delivery scheduling. Invoice checking and authorisation. Stock taking and maintenance. Material cost negotiations. Show less
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Sales Admin Team Leader
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Aug 2008 - Nov 2009
within a National Sales Office managing all Reporting, Administration and Complaint functions where my responsibilities included:Team Leader for Admin TeamCreation and maintenance of national pricing agreements.Provide accurate sales reports for external sales team.Provide cover for the Thermalite production planning department.Maintain data quality on the computer system.Mentor and develop team members.Log, process and action customer complaints.Provide reports from CRM system. Show less
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Project Manager
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Aug 2006 - Aug 2008
Working within a Project Team to identify, configure and implement a bespoke computer system for the entire front office functions of Hanson Building Materials UK. This role saw me working as part of a small team of specialist individuals which helped me to improve my team working skills and also saw me managing my own time to complete individual tasks. My responsibilities included:Identifying existing business processes and logging them.Used current working methods to determine which computer systems best suited the business.Designing and proposing new business processes.Working with IT consultants to design and configure chosen product.Proposing the use of new Manual Handling Equipment to help improve our business processes. Show less
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Sales Co-Ordinator
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Aug 2001 - Aug 2006
within a National Sales Office for a large building materials manufacturer where my responsibilities included:Order management and input.Spot price quoting.Customer account management.Handling product enquiries.Complaint resolution.Staff training.
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Education
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Bradbourne Sixth Form College
Business Studies -
Wildernesse School for Boys
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Wildernesse School for Boys
GCSE's