James Rico

Field Sales Engineer at Quest Software
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
Skills

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Credentials

  • PowerPoint Quick Tips
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • A+
    CompTIA
    Jul, 2011
    - Sep, 2024
  • CompTIA A ce
    CompTIA
    Jul, 2011
    - Sep, 2024
  • CompTIA Network ce
    CompTIA
    Oct, 2011
    - Sep, 2024
  • CompTIA Security ce
    CompTIA
    Aug, 2013
    - Sep, 2024
  • Net+
    CompTIA
    Oct, 2011
    - Sep, 2024
  • Security+
    CompTIA
    Aug, 2013
    - Sep, 2024

Experience

  • Quest Software
    • United States
    • 1 - 100 Employee
    • Field Sales Engineer
      • Oct 2016 - Present
  • Dell
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Inside Sales Engineer
      • Nov 2015 - Oct 2016

      Working closely with the sales team to provide relevant product demonstrations and proof of concept implementations.

    • Enterprise Technical Support Senior Analyst-Kace
      • Jun 2012 - Nov 2015

      Provide T2 support for the K1000, K2000 and K3000. Create and manage Knowledge Base articles for the Kace products. Help customers with break fix, implementation and operations of the Kace products.

  • JDR Enterprises of Oklahoma LLC
    • Alarm Company Manager
      • Feb 2002 - Jun 2012

      Manged daily operations of the company. Manged daily operations of the company.

Education

  • Mid-America Christian University
    Bachelor’s Degree, Management Information Systems and Ethics
    2014 - 2016
  • Moore Norman Votech
    IT Studies

Community

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