Senior Manager - Program Consulting

• Mar 2021 - Present

Senior manager - program/project management consulting in marketing technology ecosystem with focus on client value creation and process improvement. Senior manager - program/project management consulting in marketing technology ecosystem with focus on client value creation and process improvement.

Senior Project Manager Scrum Master

• Sep 2016 - Mar 2021

Product Manager

• Mar 2015 - Sep 2016

IT Project Management Specialist

• Jan 2015 - Mar 2015

IT Project Manager/Business Analyst Associate

• Jun 2013 - Jan 2015

Project Manager and Business Analyst on multiple Large Underwriting and Actuarial projects:- Created project plan- Monitored, evaluated and reported project status, quality and performance against project plan using established metrics- Established financial budget for multi-year project, including financial budget management- Proactively mitigated issues/risks by working with Cross Functional Team with onshore and offshore resources- Worked with vendors to ensure project staffing was appropriate- Communicated effectively with business leaders- Elicited Requirements from business users- Created user interface specifications- Tested Requirements with business user feedback Show less

Marketing Intern

• May 2012 - Aug 2012

• Collaborated with marketing coordinator to produce internal and external marketing campaigns to help increase $450 million mortgage business unit. • Created 3 seasonal flyers and email mailers to reconnect with members who previously had a mortgage with Indiana Members Credit Union to help increase $14 million mortgage interest income per year. • Created landing page for new home sales initiative on Indiana Members Credit Union website to increase home sales by 4 each month. • Analyzed competitor financial data to compare loan-assets, loans outstanding, and delinquency rates to insure Indiana Members Credit Union maintains its top customer rating. Show less

Operations Leadership Intern

• Jun 2011 - Aug 2011

• Created Standard Work process for Startup Meetings for all Area Managers in the Pick Department to improve vital communication across a one million square foot facility • Created a new training procedure for 30 new pickers to help improve efficiency and safety of Outbound Operations • Led 45-60 associates in daily meetings discussing areas of performance and improvement to create more cohesion between management and associates • Conducted individual weekly meetings with struggling associates to help them improve their efficiency and remove barriers they were having • Motivated associates to reach higher goals to improve the success of Amazon’s largest Midwest facility • Improved newly hired Outbound Associates rate by six units per hour • Learned Outbound Operations process of the world’s largest online retailer Show less