Experience

Hitachi Solutions America

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Senior Software Engineer

  • Apr 2022 - Present

  Greater Chicago Area

• Software Engineer

  • Jul 2018 - Mar 2022

  Chicago



Litera

• United States
• Software Development
• 700 & Above Employee

• Senior Solutions Engineer

  • Apr 2018 - Jul 2018

  Chicago, IL



Microsystems

• United States
• Software Development
• 1 - 100 Employee

• Senior Process and Production Specialist

  • Feb 2017 - Jan 2018

  Chicago -Act as a client advocate to assure that they have the knowledge and resources available to internally market and drive adoption for their purchased solutions -Record, edit, and voice act promotional and instructional videos for our products -Create and deliver monthly webinars promoting our products and document best practices -Create product adoption kits filled with resources to allow our clients to grab the attention of their users, and keep them aware and educated of the solutions… Show more -Act as a client advocate to assure that they have the knowledge and resources available to internally market and drive adoption for their purchased solutions -Record, edit, and voice act promotional and instructional videos for our products -Create and deliver monthly webinars promoting our products and document best practices -Create product adoption kits filled with resources to allow our clients to grab the attention of their users, and keep them aware and educated of the solutions available to them -Develop and deliver CLE training courses to our clients to assure attendance of their lawyers and deliver additional value with product training

• Senior Consultant

  • Jan 2016 - Feb 2017

  Downers Grove, IL -Configure and test software that automates common document processes for over 75 law firm and life sciences clients. -Independently manage client projects by gathering client requirements, managing timelines, and ensuring that success metrics are met. -Provide guidance on best practices around common document issues and workflows. -Independently provide both remote and on-site training on our products to clients. -Assist with training of new-hires and provide coaching through… Show more -Configure and test software that automates common document processes for over 75 law firm and life sciences clients. -Independently manage client projects by gathering client requirements, managing timelines, and ensuring that success metrics are met. -Provide guidance on best practices around common document issues and workflows. -Independently provide both remote and on-site training on our products to clients. -Assist with training of new-hires and provide coaching through their client training. -Deliver internal training, administer product testing, record online video tutorials, and be a client advocate for our software releases.

• Consultant

  • Jan 2013 - Dec 2015

  Downers Grove, IL

• Associate Consultant

  • Sep 2011 - Dec 2012

  Downers Grove, IL



Continental AG

• Intern

  • Jun 2010 - Aug 2010

  -Tested voice recognition and GPS features on car head units with the validation team -Simulated vehicles under various conditions and monitored the results -Found errors and provided the software team with necessary logs to correct the issues



Freelance Website Development

• Developer

  • Feb 2010 - Jun 2010

  -Redesigned and performed maintenance on a website for Family Service Center -Created a website for the Ju-Jutsu Club at the University of Illinois at Chicago



Wintrust Bank Chicago

• United States
• Financial Services
• 100 - 200 Employee

• Loan Operations Intern

  • May 2007 - Aug 2008

  -Reviewed mortgages and released those that were paid off or otherwise inactive -Combined closing documentation with loan files and prepared them for storage -Consulted and collaborated with loan officers



Ravinia Festival

• United States
• Music
• 100 - 200 Employee

• Usher

  • May 2006 - Aug 2006

  -Interacted with customers as an usher