Experience

Lancemore Hotel Group

• Australia
• Hospitality
• 1 - 100 Employee

• General Manager

  • Sep 2023 - Present

  Lancemore Lindenderry Red HillLocated in the heart of Red Hill on 34 acres of stunning gardens and vineyards. Lindenderry Red Hill is on the Mornington Peninsula, just minutes from renowned cool-climate wineries. Earning recognition as one of Australia's top regional hotels for its romantic appeal, as noted by Luxury Travel Magazine.Our guest house-style accommodations include 40 elegantly designed, spacious rooms. The Dining Room offers a hatted menu sourced from local, slow-food ingredients. Lindenderry also houses its winery, gardens, tennis courts, and private vineyard for a complete experience. Show less

• Front Office Manager

  • Feb 2023 - Oct 2023

  Lancemore Mansion Hotel at Werribee ParkQuite literally one of the grandest hotels in Australia, the Lancemore Mansion Hotel Werribee Park is a cosmopolitan haven of tranquility and charm. A premier and highly sought-after destination, just 30 minutes from Melbourne’s CBD. Our celebrated service and luxurious guest rooms pair effortlessly with the noble 19th Century estate and a stunning 10 acres of formal English gardens. Expect grand architectural details, 91 curated guest rooms, a library with an open fireplace, snooker room, spaces for private meetings and events, Joseph’s restaurant and bar, a signature L.M. Spa, indoor magnesium pool, sauna, and gym. Show less



DesignOffice Australia

• Design
• 1 - 100 Employee

• Studio Coordinator

  • 2022 - 2023

  DesignOffice is an architecture and design studio creating human-centred spaces blurring the boundaries between hospitality, retail, residential, commercial, and intuitional sectors. I ensured smooth day-to-day operations of the studio, working closely with the Studio Manager, the Joint Creative Directors, and the team at large. DesignOffice is an architecture and design studio creating human-centred spaces blurring the boundaries between hospitality, retail, residential, commercial, and intuitional sectors. I ensured smooth day-to-day operations of the studio, working closely with the Studio Manager, the Joint Creative Directors, and the team at large.



There Cafe / There Studio

• Melbourne, Victoria, Australia

• Manager

  • 2021 - 2021



Stellar Asia Pacific - Victorian Government

• Melbourne, Victoria, Australia

• Customer Service Agent

  • 2020 - 2021



Architectus

• Australia
• Architecture and Planning
• 400 - 500 Employee

• Studio Coordinator

  • 2019 - 2020



Pumphouse Point

• Australia
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • 2014 - 2018

  Fulltime live-in management supporting the General Manager in management of all retreat facilities, including live-in staff and their accommodations. Management of Reception, Housekeeping, Food and Beverage, and plant facilities. Being part of the pre-opening team saw us open with unprecedented bookings. Being in an isolated area came with its challenges, including retention and accommodation of staff. Extreme weather events from bushfires to snow. Guest safety and satisfaction were always the number one priority. Achievements: Set up the operation in conjunction with the General Manager Successfully established an in-suite spa experience Establishing a high-performing team to deliver a unique accommodation experience Show less



Islington Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• House Manager

  • 2013 - 2014

  11 room eccentric boutique hotel located in Hobart. My role as House Manager saw me supervising our guest services and housekeeping team, while managing accommodation bookings, functions enquiries and events. Achievements: Implementation of new guest amenities with Aesop brand introduction Maintained a smooth operation in role as Supervisor Managed people related issues to maintain staff engagement 11 room eccentric boutique hotel located in Hobart. My role as House Manager saw me supervising our guest services and housekeeping team, while managing accommodation bookings, functions enquiries and events. Achievements: Implementation of new guest amenities with Aesop brand introduction Maintained a smooth operation in role as Supervisor Managed people related issues to maintain staff engagement



Mona - Museum of Old and New Art

• Australia
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Guest Services Supervisor

  • 2012 - 2013

  The MONA Pavilions are one of Hobart’s most unique accommodation providers. My role at MONA was very diverse, from looking after guests from check-in to check out, welcoming visitors to the site, to jumping in to host a wine tasting in the cellar. I had also been involved as Night Manager on select weeknights, looking after guest requests and the security of Pavilions and the art within. Achievements: Proactively respond to guest requests in a timely manner Identified and implemented improvements in guest check-in experience in response to guest feedback Show less



Southern Ocean Lodge

• Kangaroo Island, South Australia, Australia

• Guest Services / Assistant Restaurant Manager

  • 2011 - 2012



Peppers Retreats, Resorts & Hotels

• Hospitality
• 100 - 200 Employee

• Restaurant / Front Office Supervisor

  • 2005 - 2011



Whitsunday Sailing

• Whitsundays, Queensland, Australia

• Deckhand

  • 2003 - 2005