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5.0

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Eric Nduiga Nyaga

"James is an impeccably authentic Engineer who is very thorough with his work and a Fantastic Team player."He is consistently pleasant, tackling all assignments with dedication and a smile. He is a take-charge person who is able to present creative ideas and communicate the benefits.

Jairus T. Otieno

A smart Networks/ IP engineer. Our paths have crossed several times from Sanofi to SimbaNET and we've worked closely on a number of successful projects - James on the IP end, myself on the Satellite /RF end. I would not hesitate to recommend him.

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Credentials

  • Cisco Certified Network Professional (CCNP)
    Cisco
    Jun, 2013
    - Sep, 2024
  • Cyberoam Certified Network Security Professional
    Cyberoam
    Jul, 2010
    - Sep, 2024
  • Cisco Certified Network Associate (CCNA)
    Cisco
    May, 2009
    - Sep, 2024

Experience

    • United Arab Emirates
    • Telecommunications
    • 100 - 200 Employee
    • Information Technology Infrastructure Specialist
      • Feb 2018 - Present

      - Virtualisation: Designed & Migrated all systems from a hardware-based environment to Virtual environment. This included Network, server and Storage virtualisation. - Data centre Management: In charge of managing IT devices/hardware within the data centre while looking at the data centre environmental factors i.e. power, cooling, humidity, cabling, security etc. - Infrastructure Operations: Day to day management of Airtel IT infrastructure which involves capacity management, issue management and resolution, systems deployments etc. across all 14 countries. Show less

    • Kenya
    • Financial Services
    • 400 - 500 Employee
    • Group Head of Infrastructure
      • Jun 2011 - Dec 2016

      - Managed a highly available IT Infrastructure (Network, Systems, Databases & Software) Serving 10 African Countries running on open-source platforms (LAMP), VMware, HyperV & Cisco. - Ensured that the Delivery of all I.T. Infrastructure Projects/Roadmap items is on Time, Spec and Budget. - Worked closely with the Software Engineering and DevOPS teams to implement IT Operations roadmaps aligned to BCP/Disaster Recovery setup and Maintenance. - Developed professional standards and procedures to follow while dealing with upcoming technologies especially in Open source configuration management, continuous integration, databases, load balancers, Monitoring etc - Developed and Led a five (5) year Strategy/Roadmap of the Infrastructure team including Disaster Recovery, High Availability, Team training, Issue identification & resolution, and performance evaluations. - Forecast, Monitor manage and Set IT infrastructure Budget, manage cloud environments and Remotes Network POPs - Be a Mentor to my Team Members. - Vendor management Show less

    • Saudi Arabia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Network Engineer
      • Jan 2011 - Jun 2011

      - Setup and Management of the MPLS Network - Monitoring of the MPLS Network - Level 3 Support for Customer Issues and escalations - Maintain uptime of the entire MPLS network for East Africa (Kenya, Tanzania & Uganda) - Network Planning and Budgeting for the MPLS Network. - Network Design, Setup and Solutioning for Customers - Setup and Management of the MPLS Network - Monitoring of the MPLS Network - Level 3 Support for Customer Issues and escalations - Maintain uptime of the entire MPLS network for East Africa (Kenya, Tanzania & Uganda) - Network Planning and Budgeting for the MPLS Network. - Network Design, Setup and Solutioning for Customers

    • Network & Systems Integration
      • Jan 2007 - Dec 2010

      - Network Design, Setup & administration - Systems Design, Setup & Administration on Both Windows and Linux Platforms - Product Research and Development - Pre-Sales presentation and Network Solutioning. - Level 3 support for Customer Issues and Escalations - Network Design, Setup & administration - Systems Design, Setup & Administration on Both Windows and Linux Platforms - Product Research and Development - Pre-Sales presentation and Network Solutioning. - Level 3 support for Customer Issues and Escalations

    • System and Network Engineer
      • Jan 2005 - Jan 2007

      - Network & Systems Administration - Product Testing and Quality Assurance - Level 2 support for Customer Issues and Escalations - Organizing and prioritizing Workload. - Training of Both customer Support and Sales Teams on Products - Network & Systems Administration - Product Testing and Quality Assurance - Level 2 support for Customer Issues and Escalations - Organizing and prioritizing Workload. - Training of Both customer Support and Sales Teams on Products

Education

  • Limkokwing University of Creative Technology
    Bachelor’s Degree, Business Information Technology
    2008 - 2010
  • Kenya School of Professional Studies
    Associate’s Degree, Information Technology
    2001 - 2002

Community

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