James O'Keeffe

Information Technology Field Engineer at Adapt IT
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Experience

    • Ireland
    • Computer Networking Products
    • 1 - 100 Employee
    • Information Technology Field Engineer
      • Jun 2021 - Present

      Network maintenance including Server, Communications equipment, Backups, diagnostics, auditing and reporting. Maintenance, installation and repair of equipment including and not limited to PC's, Laptops, Mobile Devices. Maintenance, installation and repair of peripheral equipment. Maintenance, installation and configuration of software both bespoke and standard. Audit and inventory of both hardware and software. Undertake major installation works (e.g. New/upgrade server, cabling/network points, new wireless system, upgrade operating system).

    • Owner/Director Co-Founder
      • 2014 - 2017

      Project management and designer of a social network within a venue. Working with a team of developer’s and designers to create and bring to market a mobile application. Ensuring resource availability and allocation, Establish and maintain relationships with third parties/vendors. Track project performance, specifically to analyse the successful completion of short and long-term goals. Project management and designer of a social network within a venue. Working with a team of developer’s and designers to create and bring to market a mobile application. Ensuring resource availability and allocation, Establish and maintain relationships with third parties/vendors. Track project performance, specifically to analyse the successful completion of short and long-term goals.

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Jan 2013 - Sep 2015

      Over seen all IT aspects within the Reardens complex and sister companies ,Support IT improvement efforts Across the business infrastructure. Support the transition of new technologies and updated processes. Analyse existing data and processes to identify opportunities for cost reduction and improved efficiencies. Providing network management across a range of networks including sound systems, video systems and security systems and cloud backups. Installing and configuring hardware and software components to ensure usability. Project management and coordinating technology installations, upgrades, and maintenance & Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures. Testing, troubleshooting, and modifying information systems so that they operate effectively. Server Maintenance , VOIP Maintenance & Full POS maintenance . Day to day office Maintenance , Printer Maintenance.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Business Process Analyst
      • Sep 2005 - Jan 2013

      Responsible for compliance with Expeditors procedures related to IS and Conduct regular branch IS Audits in conjunction with global teams. Managing Servicer providers for the Branch and all 3rd party providers and Support and facilitate branch Management Review Meetings.Managing the Quality programme for the Branch

    • IS Support Manager
      • Aug 2005 - Jan 2013

      Branch Technical Support such as moves, server’s administration, advanced troubleshooting, global and regional projects implementation. Responsible for maintaining effective after-hours IS support program in the region. Responsible for ensuring Corporate policies toward data backup and data protection are in effect for all branches in the region.Promote effective and optimal network bandwidth usage by applications and staff. (Internet Usage, Router Traffic, email file size, etc.) Regional Asset Management and cost control through involvement with local budgeting, purchasing, depreciation monitoring and maintenance of hardware support contracts.Reviewing the information and identifying problems or inefficiencies; and,Prioritizing the problems or inefficiencies in the order in which they most impact the overall process.Analytic Reporting for Customers ,project status reporting

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Product Builder
      • 2002 - Sep 2005

      Responsible for building products, operating equipment, handling products, quality checks, and the company's quality system procedures. Responsible for building products, operating equipment, handling products, quality checks, and the company's quality system procedures.

Education

  • Cork Institute of Technology
    IT Management, Information Technology
    2017 - 2021
  • Deerpark CBS

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