Experience

Clear Start Tax

• United States
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Mar 2022 - Present

  Serve as the main point of contact in all matters related to client concerns and needs. Build and strengthen client relationships to achieve long-term partnerships. Maintain accurate client records, keeping track of any contract updates and renewals. Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. Generate progress reports for clients and senior leaders within the organization. Serve as the main point of contact in all matters related to client concerns and needs. Build and strengthen client relationships to achieve long-term partnerships. Maintain accurate client records, keeping track of any contract updates and renewals. Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. Generate progress reports for clients and senior leaders within the organization.



Education Support Center

• United States
• Consumer Services
• 1 - 100 Employee

• Enrollment Specialist

  • Jun 2020 - May 2022

  Maintaining relationships and communication with clients for operations to run smoothly. Training and instructing colleagues to understand day to day task to hit overall goals. Preparing and submitting forms for clients to be enrolled into database. Maintaining relationships and communication with clients for operations to run smoothly. Training and instructing colleagues to understand day to day task to hit overall goals. Preparing and submitting forms for clients to be enrolled into database.



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Service Expert

  • Apr 2019 - Jul 2020

  Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring they have a welcoming, informative, and enjoyable experience when they visit; and helps inspire them to take the right next steps in pursuing their fitness goals. Also responsible for maintaining relationships with existing members and contributes to an overall high level of service and member satisfaction for the club that leads to member acquisition and retention. Delivers successful guest and member engagement, and attainment of applicable sales revenue goals. Show less



Los Rios Community College District

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant

  • Jan 2020 - Apr 2020

  Advising student and their families on necessary steps for correctly completing financial aid and admissions forms. Assisting administrative personnel and professors in providing photocopies and filings. Performing administrative duties related to students' programs. Maintaining and managing private student information in online and physical files. Managing and overseeing bulletin boards and other displays announcing course offerings and seminars. Assisting the admissions office in processing admission forms for potential students Interacting with students via email and phone, addressing any questions or concerns. Show less



U.S. Marines

• Armed Forces
• 100 - 200 Employee

• Cannon Crewman / Logistics Assistant

  • Jan 2015 - Jan 2019

  Prepare artillery pieces and equipment for movement, combat, and firing. Inspect and prepare ammunition for firing, and perform the various jobs incident to firing such as, laying for elevation and deflection, loading the piece, and handling ammunition. Assist MARSOC with developing, implementing, and executing organizational policies, processes and procedures that comply with orders and directives governing U.S. Marine Corps Ground Supply Administration Operations. Prepare artillery pieces and equipment for movement, combat, and firing. Inspect and prepare ammunition for firing, and perform the various jobs incident to firing such as, laying for elevation and deflection, loading the piece, and handling ammunition. Assist MARSOC with developing, implementing, and executing organizational policies, processes and procedures that comply with orders and directives governing U.S. Marine Corps Ground Supply Administration Operations.



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Front Store Clerk

  • Sep 2013 - Oct 2014

  Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues. Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures. Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed. Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager. Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools. Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development. Show less