Experience

Brack Tours

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Tour Planner & I.T Specialist

  • Apr 2013 - Present

  Managed all aspects of Company website, developing strategic content, updating landing pages and progressing new features. Work directly with management to create group tour, chauffeur & self-drive travel packages. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions/packages. Responsibly managed incoming group tours whilst on the ground, ensuring smooth check-in times at hotels and visitor attractions. Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Improved customer satisfaction through consistent hard work and dedication. Show less


Smyths Toys Superstores
• Ireland
• Retail
• 700 & Above Employee
• Retail Assistant

  • Oct 2020 - Mar 2023


I3

• United States
• Business Consulting and Services

• Student Associate - Travel & Tourism

  • Jan 2013 - May 2013

  Worked alongside a professional Travel & Tourism business development researcher. Helped businesses with creating a digital presence e.g Facebook page management, event management, special offers etc. Created solutions to generate additional sales and customer feedback. Worked alongside a professional Travel & Tourism business development researcher. Helped businesses with creating a digital presence e.g Facebook page management, event management, special offers etc. Created solutions to generate additional sales and customer feedback.



SPAR

• Aviation & Aerospace

• Sales Assistant

  • Feb 2012 - Mar 2013

  Working as part of a team in the retail working environment. Stocktake and re-shelving Product placement Keyholder Cash counting/handling Working as part of a team in the retail working environment. Stocktake and re-shelving Product placement Keyholder Cash counting/handling


Jk's Bar & Grill
• Bartender/Waiter

  • Apr 2011 - Nov 2011


Ed's Bar & Grill

• United Kingdom
• Restaurants

• Assistant Chef

  • Jan 2009 - Nov 2010

  Kitchen Prep, Food Prep, Cooking Kids Meals and preparing Pizzas Working in a busy kitchen environment as team of 4-5 chefs Kitchen Prep, Food Prep, Cooking Kids Meals and preparing Pizzas Working in a busy kitchen environment as team of 4-5 chefs